5 of 5 Remote/Hybrid Service Management Jobs in Somerset

/Remote Sector: Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents … resolved quickly, and longer-term improvements are delivered. This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery and Head … Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation to internal teams or term contractors. It's a fully remote role, with ...

meet complex business and operational needs. Maintain operational health across availability, performance, security, patching, backup/restore and resilience. Work closely with technical teams, service management and vendors to resolve high-impact incidents and deliver changes. Produce documentation, standards and operational procedures to support audit and governance. Participate … contract with a mix of BAU and project-based platform improvement. The team environment is collaborative, with scope to lead on technical decisions and service enhancement. ...

meet complex business and operational needs. Maintain operational health across availability, performance, security, patching, backup/restore and resilience. Work closely with technical teams, service management and vendors to resolve high-impact incidents and deliver changes. Produce documentation, standards and operational procedures to support audit and governance. Participate … contract with a mix of BAU and project-based platform improvement. The team environment is collaborative, with scope to lead on technical decisions and service enhancement. ...

tooling. Key Responsibilities: Implement and maintain standardised operating procedures for deployment, configuration, and testing. Automate manual tasks and deployment processes. Maintain version-controlled configuration management (Terraform, Ansible, or similar). Keep virtual machine and service configurations documented and up to date. Support automated testing (unit, integration, regression). … documentation in line with standards. Collaborate with engineers, developers, and operational teams to deliver high-quality services. Provide customer support and record activities in service management tools. Contribute to continuous improvement of processes and tooling. Full perm role including organisation benefits (Excellent pension) Fully remote with the need ...