1 of 1 Remote Software Licensing Jobs in Somerset

support to all IVC employees in the Support Operations Centre in Keynsham Ensuring all tickets are logged and data captured in full and correctly Troubleshooting IT related issues from software to hardware, such as mobile phones, desk phones, laptops, PCs and printers Create a positive impression of the Service Desk by building a rapport with customers, focusing on business …/Qualifications: Basic understanding of ethernet, TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies. Knowledge of MS Client operating systems - Windows 11 & Teams Knowledge of ticket management Software licensing Hardware management Exposure to remote support software Email and other productivity tools such as MS Office 365, Office 2016, Office 2010, SharePoint Proactive and able to More ❯