Keynsham, Somerset, United Kingdom Hybrid / WFH Options
VC Evidensia UK
track, own and communicate the resolution of tickets by other IT support teams. This role is being offered on a 12 Month Fixed Term Contract basis. Key Accountabilities / Responsibilities: Responsible for providing support for all IVC services in line with agreed Service Level Agreements Processing and coordinating timely responses to tickets and keeping customers appraised of progress … professional manner Play an active role in contributing to and maintain a knowledge base of technical and non-technical documentation used by IT and for self-service. Experience / Qualifications: Basic understanding of ethernet, TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies. Knowledge of MS Client operating systems - Windows More ❯
Broad experience of supporting an IT infrastructure with particular emphasis on end user devices, support within an educational environment. Excellent troubleshooting and diagnostic skills. A working knowledge of / or passion to learn Microsoft Windows operating systems, VMWare, desktop applications and associated hardware such as laptops, desktops, printers and peripherals. Experience of working within a structured IT support … / helpdesk environment. An ability to communicate with multiple audiences at various levels: SLT, teachers, support staff and students. The capability of managing multiple work streams simultaneously so strong time management skills are a must. Experience or knowledge of the following key technologies: Windows 10, Windows Server 2012R2, 2016 & 2019 Client (desktop, laptops, tablets and server hardware) VMware … vSphere\vCenter Microsoft Office 365 and desktop office suite Active Directory, Group Policy Networking – DHCP, DNS, TCP/IP, VLANs, switching, firewall, wireless, WAN Virtual server backup technologies such as Veeam Mobile device management - Apple, Chromebook etc Audio & Visual equipment, interactive screens, whiteboards and projectors Anti-virus technologies It would also be beneficial to More ❯
infrastructure experience MS applications including O365 admin Networking experience with Switches, Routers and Firewalls Understanding of ITIL processes and procedures Experience with Active Directory, Group Policy, DNS, DHCP, TCP/IP Desirable experience of the IT Systems Administrator: Experience working in a school / education environment. Benefits: 24 days holiday + … under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary / contract vacancies we are acting as an Employment Business. More ❯
needed. Researching and documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the IT Support Engineer: Good working knowledge of Windows operating systems (10 / 11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP … under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary / contract vacancies we are acting as an Employment Business. More ❯
needed. Researching and documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the IT Support Engineer: Good working knowledge of Windows operating systems (10 / 11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP … under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary / contract vacancies we are acting as an Employment Business. More ❯
Employment Type: Permanent
Salary: £24000 - £25000/annum 24 days+bank, Career progression, pe