Renewals Manager
- Hiring Organisation
- Citrus Recruit Ltd
- Location
- Bath, Somerset, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £50,000
days per week. Responsibilities & day to day duties As a Renewals Manager you will be responsible for: Oversee the day-to-day team management of the renewals team, ensuring Net Renewal Rate (NRR) and Gross Renewal Rate (GRR) targets are met and exceeded. Lead daily and weekly team meetings … future Renewal Account Managers and Senior Renewal Account Managers and deliver a robust induction process for new starters. Oversee the use of Customer Success Management and Customer Relationship Management systems. Skills & experience required. Minimum of 5 years' experience in a Customer Success or Renewals environment. Proven track record ...