work for a variety of business clients. Responsibilities include: Supporting Microsoft 365 Applications and Platforms Supporting Microsoft Azure platforms to a basic level Troubleshooting Desktop Operating Systems Supporting of VOIP and Teams Phone systems Supporting Windows Active Directory Services to a basic level Installing computer hardware operating systems/applications remotely and onsite Troubleshooting system/network issues and diagnosing More ❯
the digital age. The Role As a Technical Advisor, you'll be the go-to expert for colleagues and customers. You'll provide 2nd line technical support, troubleshoot broadband, VoIP, and Wi-Fi issues, and support our installation engineers to keep homes and businesses connected. Key Responsibilities: Providing 2nd line phone and ticket escalation support for both residential customers and … fast-paced environment, bringing energy and expertise to every interaction. About you : Experience in 1st and 2nd line technical support, resolving issues directly with customers Knowledge of broadband and VoIP technologies, with experience diagnosing network and Wi-Fi issues Strong problem-solving skills with the ability to explain technical solutions clearly Excellent written and verbal communication skills Good organisational and … in the UK. No agencies please. Other suitable skills and experience include Technical Support Specialist, IT Support Advisor, Network Support Engineer, Service Desk Analyst, Helpdesk Technician, Broadband Support Specialist, VoIP Support Engineer, Customer Technical Advisor, Connectivity Support Engineer, Telecoms Support Specialist. More ❯
the digital age. The Role As a Technical Advisor, you’ll be the go-to expert for colleagues and customers. You’ll provide 2nd line technical support, troubleshoot broadband, VoIP, and Wi-Fi issues, and support our installation engineers to keep homes and businesses connected. Key Responsibilities: Providing 2nd line phone and ticket escalation support for both residential customers and … fast-paced environment, bringing energy and expertise to every interaction. About you : Experience in 1st and 2nd line technical support, resolving issues directly with customers Knowledge of broadband and VoIP technologies, with experience diagnosing network and Wi-Fi issues Strong problem-solving skills with the ability to explain technical solutions clearly Excellent written and verbal communication skills Good organisational and … in the UK. No agencies please. Other suitable skills and experience include Technical Support Specialist, IT Support Advisor, Network Support Engineer, Service Desk Analyst, Helpdesk Technician, Broadband Support Specialist, VoIP Support Engineer, Customer Technical Advisor, Connectivity Support Engineer, Telecoms Support Specialist. More ❯
