8 of 8 Remote/Hybrid 1st Line Support Jobs in the South East

reassuring. What You'll Be Doing Acting as the first point of contact for IT support queries Managing and resolving first-line incidents and service requests Logging, categorising, and updating tickets accurately Keeping customers informed with clear and timely updates Escalating more complex issues with structured … Identifying recurring issues and helping improve service efficiency Working within defined SLAs and established processes What We're Looking For Essential: Experience in first line support (ideally within an MSP or IT services environment) Strong knowledge of Microsoft 365 (user admin and troubleshooting) Experience using ...

1st Line Support Technician (MSP) Chichester/Bognor Regis area (PO20) £24,000 - £30,000 + excellent training, certifications, hybrid working and genuine career progression Are you working within an MSP/IT support co. and now looking for the next step … Service Provider with an excellent reputation for customer service and a genuinely supportive team environment. Due to continued growth, they’re looking for a 1st Line Support Technician to join their busy Service Desk team. This is a fantastic opportunity for someone who has already ...

Role: 1st Line Support Engineer Location: Southampton (Hybrid) Salary: £25,000 £28,000 Cutting-Edge Finance Group | Modern Tech Stack | Hybrid Working | Clear Progression Path Were partnered with a fast-growing, tech-driven finance group based in Southampton , known for their innovative approach to data … automation, and digital infrastructure. Due to continued growth within their internal technology team, theyre now looking for a 1st Line Support Engineer to support their expanding IT environment. This is an excellent opportunity for someone early in their IT career who wants ...

1st Line Support Technician Location: Reading, England (Hybrid - Office based with 2 days' WFH after probation) Salary: £22,000 - £27,500 per annum Working Hours: 9am - 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed … medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role ...

First Line Support Waterlooville, England, United Kingdom (Hybrid) Service Desk Engineer (1st Line) Waterlooville (Hybrid) £28,000 + Benefits Full-time | Includes occasional evenings/weekends (rota) The Role We're working with a growing IT services provider looking to add a customer … development opportunities Supportive team environment Key Responsibilities Act as the first point of contact for IT support queries Manage and resolve 1st line incidents and service requests Log, categorise and update tickets accurately within the system Provide clear and professional communication to users throughout Escalate ...

1st Line IT Support Analyst 6-month contract | £24 per hour | Inside IR35 | Hybrid – Guildford We’re representing a well-run, technically credible organisation looking to bring in a solid 1st Line Support Analyst to keep the wheels turning ...

Description 1st Line IT Support Analyst 6-month contract | £24 per hour | Inside IR35 | Hybrid – Guildford We’re representing a well-run, technically credible organisation looking to bring in a solid 1st Line Support Analyst to keep the wheels turning ...

Technical Support Advisor | Permanent | Uxbridge (Hybrid) | Up to £35,000 We’re working with a market-leading organisation within the automotive and telematics space, seeking a Technical Support Advisor to join their growing team. This … excellent opportunity to join a business with cutting-edge technology, strong industry partnerships, and a clear focus on employee development and wellbeing. Responsibilities Provide 1st line technical support to customers, resolving queries or escalating where required Manage inbound/outbound calls and case workloads ...