4 of 4 Remote/Hybrid 1st Line Support Jobs in the South East

Spectrum IT are recruiting for a Contract 1st Line Support Engineer to join a Portsmouth based company on an initial 6-month contract. This role is via umbrella engagement only and will be onsite working 4 days per week (1 day remote working). … Ireland to locations to assist with on-site installations. Skills/Experience Proven track record in an IT support role at a 1st line level, ideally with a history of high incident closure rates. Strong knowledge of Microsoft Operating Systems, Windows Servers, and Microsoft Office ...

ticketing systems. Log, categorise, prioritise, and manage support tickets in accordance with Service Level Agreements (SLAs). Troubleshoot and resolve first-line technical issues using the company's incident management application Escalate calls to the Desktop Team and/or Infrastructure Team when needed Complete company … annum , depending on experience, location, technical capability, and certifications. This specification is suitable for a junior to intermediate First Line Support professional supporting users across Microsoft 365, desktop, laptop, mobile, and network environments. If you receive suspicious outreach claiming to be from us, please contact ...

Microsoft Cloud Solution Partner providing IT support, digital transformation and Dynamics 365 consultancy in the UK. We seek a D365 Business Central 1st Line Engineer to join our remote team, guiding customers and triaging issues to keep Business Central running smoothly. You will diagnose basic … problems, perform first-line fixes and coordinate with specialists when needed, while contributing to service improvement and onboarding new customers in a fast-paced MSP environment. #J-18808-Ljbffr ...

First Line IT Support Waterlooville Permanent | Full Time | Hybrid £28,000 Role Overview Provide first-line technical support to users by resolving IT incidents and service requests, delivering excellent customer service, and ensuring issues are managed efficiently from initial contact through … resolution or escalation. Key Responsibilities Act as the first point of contact for IT support, providing professional and customer-focused assistance. Log, prioritise, troubleshoot and resolve first-line incidents and service requests. Maintain accurate records within the IT service management system and keep users informed throughout ...