10 of 10 Remote 2nd Line Support Jobs in the South East

IT Support Analyst - 1st & 2nd Line Support 12 Month Fixed Term Contract - possible conversion to a Permanent role £38k - £40k + 14% Bonus Location: Hybrid - Hounslow - 4 Days Onsite Must be Eligible to work in the UK - Cannot provide sponsorship Leading global manufacturer is seeking to secure an IT Helpdesk Support Analyst. The role will focus on providing 1st Line & 2nd Line IT Support. Will act as the First Point of Contact for IT Support issues - so must be happy to manage 1st Line & 2nd Line Tickets. Will support approximately 700 end users across UK … Ireland & Netherlands. Role: 1st & 2nd Line Support experience - diagnosing issues & delivering effective resolutions. Support users across the - UK, Ireland & Netherlands. Provide IT Support via phone, email, face-to-face & remote tools. IT Service Delivery, Systems Support & IT Project-based work. Log, prioritise & manage Incidents & Requests in ServiceNow. Install, configure More ❯

2nd Line Support Engineer Billericay | Hybrid working, 4 days in office and 1 at home Hours: 8-5 or 9-6, rota or preference is fine. A growing organisation is seeking a Technical Support Analyst to join its busy IT Support team. This is an excellent opportunity for someone who thrives … quality technical support to users across the business in a varied role. The Role With first line tasks largely automated, this role is focused on 2nd Line Support with some 3rd Line and Server support for those able or wishing to step up. You will be expected … and App deployment. Contribute to the IT knowledge base and share best practices Assist with the adoption and support of new technologies About You Prior experience in 2nd Line + roles where you will be expected to trouble shoot and resolve software and hardware issues, not just triage the problem. Essential: Strong troubleshooting skills with More ❯

WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats … go-to problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line IT … problems Installing, repairing and configuring hardware, software and peripherals Maintaining and modifying networking equipment and systems Researching new technologies and recommending enhancements Supporting IT projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows 10 and More ❯

Job Title: 1st Line/2nd Line IT Support Engineer (6-month FTC) Location: West Sussex (office-based with some flexibility) Salary: £32,000–£35,000 pro-rata Fixed-Term Contract: 6-month fixed-term, with a strong possibility of becoming permanent The Opportunity We're looking for a 1st Line/2nd Line IT Support Engineer to join a small, busy team and keep day-to-day IT running smoothly. This is a practical, hands-on role with real variety. Tasks include supporting users, managing kit, and helping set up temporary site offices through the year. If you like being the person who … enjoy this. There's also genuine scope for this to become a longer-term role for the right person. The Role You'll cover a blend of 1st/2nd line support and on-site IT operations, working independently day to day and escalating when needed. Key responsibilities include: Handling daily support tickets More ❯

Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £32,000 - £37,000 Cutting-Edge FinTech | Cloud-Driven Environment | Huge Career Growth Potential Were working with one of Southamptons most innovative FinTech firms , a market leader using AI, cloud, and automation to reshape how financial technology operates. Theyre now looking for a talented 2nd Line … escalated support tickets, work closely with senior engineers on projects, and gain hands-on experience across Microsoft 365, Azure, virtualisation, and networking . Whether youre an experienced 2nd Line Engineer looking for a step into infrastructure or an ambitious 1st Line Technician ready to level up this is a genuine opportunity to grow … training Microsoft, Azure, Security & more Private Medical Cover & Sick Pay 25 Days Holiday + Bank Holidays Regular team socials, events, and knowledge-sharing sessions Clear progression into 3rd Line, Cloud, or Infrastructure Engineering A collaborative environment where innovation meets ambition If youre a motivated, technically sharp engineer ready to grow with one of Southamptons leading FinTech innovators , click More ❯

2nd Line IT Support Engineer – Burgess Hill – Up to £35,000 + Hybrid! We’re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT Support Engineer to join their growing team. You’ll be supporting a wide range of More ❯

IT Support Technician/Second Line IT Desktop Support Engineer An exciting opportunity for an IT Desktop Support Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following roles … we’d also like to hear from you: IT Support Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, Desktop Support Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of … from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Technician/Second Line IT Desktop Support Engineer who enjoys delivering outstanding technical support and client service. As an IT Support More ❯

Techunite Ltd are recruiting for a 1st/2nd Line Support Engineer to join an expanding organisation based near to Godalming. The role is mostly a mix of hybrid remote working but may involve some local site visit work. Looking for candidates who have experience to both 1st and/or 2nd line. You More ❯

Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £32,000 - £37,000 Cutting-Edge FinTech Cloud-Driven Environment Huge Career Growth Potential Were working with one of Southamptons most innovative FinTech firms , a market leader using AI, cloud, and automation to reshape how financial technology operates click apply for full job details More ❯

We are seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying security configurations. You will provide a high level of technical … support to a wide range of users, spanning across different industries. The role demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting … of hardware, software, network, and system-related issues. Coordinate with third-line engineers or external vendors when necessary to resolve complex issues. Ensure proper communication and information transfer when escalating issues, providing all necessary details to facilitate fast resolution. Perform root cause analysis on recurring or complex issues to prevent future occurrences. Provide reports and documentation on findings More ❯