3rdLineSupportTechnician, Windows, Cloud, Woodstock, Oxfordshire to £45,000 A leading Service Provider is looking to recruit a 3rdLineSupportTechnician to provide outstanding support for their client of 900 users based in Woodstock, Oxfordshire and offices around the UK. This … role is a mixture of 3rdLine/infrastructure support, system maintenance tasks & project work and requires the technician to be flexible, agile and resourceful. Good communication skills are essential as are an attention to detail, the quality of your work must be exceptional. Main Tasks and Competencies Working with the Service Desk … infrastructure and SANs Pro-actively build own knowledge and experience to keep up to date with existing and emerging technologies Monitor and troubleshoot server and network performance Liaise with 3rd parties in regard to logging technical queries Carry out 3rdline daily checks, reporting & resolving issues to the agreed procedure Ensure client DR systems are fully More ❯
2nd/3rdLineSupport Engineer – IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 – £36,000 per annum + up to 10% matched pension contribution Essential: Licence: Full Clean UK Driving Licence required MSP experience is essential — candidates … without prior experience working within a Managed Service Provider will not be considered. Role Overview: We are currently seeking a highly capable 2nd/3rdLineSupport Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a … strong problem-solving skills, excellent communication abilities, and a proactive, team-oriented mindset. Key Responsibilities: Provide remote and occasional on-site technical support to clients (2nd/3rdline). Troubleshoot and resolve issues across hardware, software, and networking. Manage tickets and workflows via a helpdesk system. Setup, configure, and support desktops, servers More ❯
2nd/3rdLineSupport Engineer – IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 – £36,000 per annum + up to 10% matched pension contribution Essential: Licence: Full Clean UK Driving Licence required MSP experience is essential — candidates … without prior experience working within a Managed Service Provider will not be considered. Role Overview: We are currently seeking a highly capable 2nd/3rdLineSupport Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a … strong problem-solving skills, excellent communication abilities, and a proactive, team-oriented mindset. Key Responsibilities: Provide remote and occasional on-site technical support to clients (2nd/3rdline). Troubleshoot and resolve issues across hardware, software, and networking. Manage tickets and workflows via a helpdesk system. Setup, configure, and support desktops, servers More ❯
New Milton, Hampshire, United Kingdom Hybrid / WFH Options
Appello
THIRDLINE PRODUCT SUPPORTTECHNICIAN ️Hours: 35 hours per week Shift pattern: Monday to Friday 09:00-17:00 and on call rota. Salary: up to £37,000 pa dependant on experience Location: New Milton, Hampshire, UK This role is a UK based role and any hybrid/remote work must also be within … services & products Cycle to work incentive Pension Scheme, up to 4% Company matched Free on-site parking ABOUT YOU We are seeking a highly skilled and proactive ThirdLine IT Service Desk Technician to join our dynamic IT team. This role is pivotal in ensuring the seamless operation of our IT infrastructure by resolving complex technical … issues escalated from first- and second-line support. You'll be a subject matter expert in advanced networking, server management, and telecommunication systems, playing a key role in maintaining high service levels and supporting business-critical operations. You will possess excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues efficiently. Strong More ❯
THIRDLINE PRODUCT SUPPORTTECHNICIAN ️Hours: 35 hours per week Shift pattern: Monday to Friday 09:00-17:00 and on call rota. Salary: up to £37,000 pa dependant on experience Location: New Milton, Hampshire, UK This role is a UK based role and any hybrid/remote work must also be within … services & products Cycle to work incentive Pension Scheme, up to 4% Company matched Free on-site parking ABOUT YOU We are seeking a highly skilled and proactive ThirdLine IT Service Desk Technician to join our dynamic IT team. This role is pivotal in ensuring the seamless operation of our IT infrastructure by resolving complex technical … issues escalated from first- and second-line support. You’ll be a subject matter expert in advanced networking, server management, and telecommunication systems, playing a key role in maintaining high service levels and supporting business-critical operations. You will possess excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues efficiently. Strong More ❯
Portsmouth, England, United Kingdom Hybrid / WFH Options
Appello
THIRDLINE PRODUCT SUPPORTTECHNICIAN ️Hours: 35 hours per week Shift pattern: Monday to Friday 09:00-17:00 and on call rota. Salary: up to £37,000 pa dependant on experience Location: New Milton, Hampshire, UK This role is a UK based role and any hybrid/remote work must also be within … services & products Cycle to work incentive Pension Scheme, up to 4% Company matched Free on-site parking ABOUT YOU We are seeking a highly skilled and proactive ThirdLine IT Service Desk Technician to join our dynamic IT team. This role is pivotal in ensuring the seamless operation of our IT infrastructure by resolving complex technical … issues escalated from first- and second-line support. You'll be a subject matter expert in advanced networking, server management, and telecommunication systems, playing a key role in maintaining high service levels and supporting business-critical operations. You will possess excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues efficiently. Strong More ❯