provide front line IT Helpdesk support providing ICT help to Eton staff and pupils; Hardware and software support of school devices, including Microsoft and Apple computers, printers, telephones and network equipment; Fault diagnosis and repairs to a wide range of end-user devices; User support for standard software packages … IT Support and Helpdesk experience with the ability to demonstrate all round knowledge of IT support; Microsoft Office support, Version 2010 upwards Microsoft and Apple operating system support Mobile device support, including Microsoft, iOS, Android Excellent customer service skills and a friendly and helpful manner You may enjoy more »
South West England, Southampton, Hampshire, United Kingdom
Deerfoot IT Resources Limited
candidate with 2nd or 3rd line experience to join their close-knit team. Our client is looking for someone with a strong knowledge of Apple products and operating systems as well as experience with project work including network configuration. Alternatively, our client is also open to a candidate who … s premises for hands-on technical support where onsite attendance is unavoidable. Skills Required A successful candidate will have/be: Strong experience with Apple hardware and software including macOS and iOS. Good experience managing Microsoft 365 from a security and compliance point of view, ideally some experience around … experience managing cloud hosted/virtual Windows desktop environments i.e., Windows Server 2019+ with Remote Desktop Services. Confident supporting and using commonly used non-Apple software such as Adobe Creative Cloud, Microsoft Office, Dropbox, OneDrive. Experience installing and troubleshooting common office peripherals like printers, scanners and VoIP handsets. Confidence more »
South West England, Southampton, Hampshire, United Kingdom
Deerfoot IT Resources Limited
the recruitment of a Helpdesk Support Engineer to join their close-knit team. Our client is looking for someone with a strong knowledge of Apple products and operating systems as well as experience with project work including network configuration. Alternatively, our client is also open to a candidate who … support where onsite attendance is unavoidable. Skills Required A successful candidate will have/be: One or more of the following: Strong experience with Apple hardware and software including macOS and iOS. Good experience managing Microsoft 365 from a security and compliance point of view, ideally some experience around … experience managing cloud hosted/virtual Windows desktop environments i.e., Windows Server 2019+ with Remote Desktop Services. Confident supporting and using commonly used non-Apple software such as Adobe Creative Cloud, Microsoft Office, Dropbox, OneDrive. Experience installing and troubleshooting common office peripherals like printers, scanners and VoIP handsets. Confidence more »
