Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Hireful
Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an ApplicationSupportManager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. You'll be the backbone of our support operation, overseeing helpdesk systems, optimising workflows, and championing a customer-first culture. Role: ApplicationSupportManager, Software SupportManager, Software Support Team Lead, IT SupportManager, Service Desk Manager Salary: circa £50k base salary + Bonus Benefits: 5% pension, 25 days holiday … two wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Milton Keynes – Hybrid If you have previous experience leading Software/Applicationsupport teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to the next level. More ❯
Buckinghamshire, United Kingdom Hybrid / WFH Options
hireful
Are you passionate about leading high-performing Software support teams and delivering exceptional customer experiences? We are looking for an ApplicationSupportManager to lead a dynamic team of nine support analysts in ensuring outstanding service across our suite of SaaS solutions. You ll be the backbone of our support operation, overseeing helpdesk systems, optimising workflows, and championing a customer-first culture. Role: ApplicationSupportManager, Software SupportManager, Software Support Team Lead, IT SupportManager, Service Desk Manager Salary: circa £55k - £57.5k base salary + Bonus and great benefits Benefits … pension, 25 days holiday, two wellbeing days, Christmas shutdown, private healthcare, life assurance, cinema tickets & more Location: Milton Keynes Hybrid If you have previous experience leading Software/Applicationsupport teams, ideally in SaaS environment, and thrive in fast-paced, customer-centric environments, we want to hear from you. Apply now and help us take customer experience to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Noir
ApplicationSupportManager - Investment Banking - London/Hybrid (Key skills: ApplicationSupport, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in applicationsupport, skilled … service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge. Our client, a leading global investment bank, is seeking an ApplicationSupportManager to oversee mission-critical applications across their front-to-back office operations. You will manage a skilled support team, ensure SLA compliance … ITIL processes. You'll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities. You should have significant experience leading applicationsupport teams in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder More ❯