depth knowledge of ITIL v4 with relevant certification Proven experience in designing or improving service management capabilities across Enterprise environments Hands on experience with ITSM tools which include ServiceNow, BMC Remedy or Jira Service Management Familiarity with product team operating models and agile devops environments Excellent skills in documentation, process design, stakeholder communication and governance development Ability to develop More ❯
and problem-solving skills with the ability to conceptualise complex issues. Excellent verbal and written communication skills, capable of engaging with technical and non-technical stakeholders. Experience with AppViewX, BMC Remedy, Splunk, and Trend Micro is a plus. A proactive, enthusiastic, and results-driven attitude with a keen attention to detail. Why Join Us? Work in a vibrant and More ❯
and problem-solving skills with the ability to conceptualise complex issues. Excellent verbal and written communication skills, capable of engaging with technical and non-technical stakeholders. Experience with AppViewX, BMC Remedy, Splunk, and Trend Micro is a plus. A proactive, enthusiastic, and results-driven attitude with a keen attention to detail. Why Join Us? Work in a vibrant and More ❯
of seniority Occasional weekend work Second line IT support - Desirable Skills/Experience/Knowledge: KACE Systems Management Appliance experience KACE Cloud Mobile Device Manager Basic SharePoint Online administration BMC Helix ITSM Service Desk Delivering end-user training Please follow us on Linkedin: people-first-supply-chain We would be grateful if you could send your CV as a More ❯
