better than 95%, PPM adherence of 90%, first time fix rate of better than 75% and with a target engineer utilisation of at least 85%. Key Responsibilities Operational Management & SLA Oversight Ensure timely resolution of customer queries and incidents, consistently meeting or exceeding agreed SLAs. Monitor key performance metrics (e.g., first response time, resolution time, customer satisfaction) to … operational improvements. Customer Service Excellence Ensure team delivers timely, clear, courteous, and jargon-free communication. Take ownership of escalated or sensitive cases to maintain customer trust and satisfaction. Tools & BudgetManagement Oversee service desk tools (scheduling board, knowledge base, dashboards), manage licence and vendor relationships, and ensure cost-effective operations. Required Skills & Experience Proven leadership experience in managing … busy service desk or support operations, ideally within technical or engineering environments. Strong understanding of Service Desk Management with experience applying incident, problem, change, and service-level management processes. Demonstrated success in meeting SLAs and managing resource utilisation efficiently. Excellent communicator—adept at managing internal and customer-facing interactions. Proficient in setting and analysing KPIs and performance metrics More ❯
we're looking for: Proven track record delivering large-scale tech projects end-to-end ( non-negotiable ). Strong experience in SME environments (not just corporates). Excellent stakeholder management and communication skills. Ticketing/live events experience is a bonus . Willingness to travel regularly to Nottingham and occasionally to Europe. This is your chance to make a More ❯
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
MSX International
As an Account Assistant Apprentice, youll play a key part in supporting our CTO Organisation with budgetmanagement, financial efficiency, and forecasting. Youll work closely with our leadership team, helping to manage the CTO budget and providing valuable insights to drive smart financial decisions. Youll also collaborate with our Global Finance Team, gaining exposure to international finance … cost management. This is a fantastic opportunity to develop your finance skills in a fast-paced, tech-driven environment. What Youll Be Doing Supporting the CTO leadership team with budget planning, tracking, and forecasting Assisting with monthly and quarterly financial reporting Engaging with the Global Finance Team to ensure alignment and share best practices Consolidating contracts, identifying contract owners More ❯
out in your application; Demonstrable Network Project experience - with wireless projects (especially 5G) stated in the CV Demonstrable experience identifying, planning for and managing dependencies Strong 3rd party vendor management (e.g. Nokia) Although this is expected to be delivering 5G wireless into new construction projects, this is not a Construction PM, nor a lead Network Engineering role. Were seeking … strong Project Managers with excellent project governance, steering and stakeholder management skills who know how to deliver to time and budget constraints. The role is to: Strategize, implement, and maintain Private 5G Delivery program initiatives that adhere to organizational objectives Maintain organizational standards within our Private 5G Delivery methodology of satisfaction, quality, and performance Oversee multiple Private 5G … Delivery projects, ensuring program goals are reached Manage budget and funding channels for maximum productivity Candidate skills/Experience Advanced knowledge of Private Wireless Networks deployment processes and the impact thereof on the technical environment. Project management certifications including PMP, ITIL, Prince2, MSP, etc. Experience in technical wireless deployment management, preferably in Private 5G or complex cellular More ❯
when needed. Strong Microsoft 365/Azure and SaaS know-how plus deep on-prem experience; able to discuss code/integrations and data flows. Proven service, supplier and budgetmanagement with clear, commercial stakeholder communication. Security-first mindset with experience hardening estates and preparing for certifications. Why Join Shape BAU and help architect a modern cloud stack More ❯
customer websites, ensuring all products shine with top-notch optimisation and content. Advertising Coordination: Work with internal teams and external agencies to plan and implement creative digital advertising strategies. BudgetManagement: Track digital spending against budgets and manage invoicing through Salesforce. Meeting Prep: Ensure timely preparation for customer meetings and previews. What We're Looking For: Minimum More ❯
at all levels. Oversee migration, optimisation, and integration of cloud platforms (e.g., AWS, Azure, GCP). Identify and mitigate risks, ensuring compliance with security and regulatory standards. Support change management and adoption across business units. Required Skills & Experience: Proven experience delivering large-scale cloud programs (ideally in enterprise environments). Strong understanding of cloud platforms (AWS, Azure, GCP) and … associated services. Excellent stakeholder management and communication skills. Experience with Agile, Scrum, and/or Waterfall methodologies. Familiarity with cloud governance, FinOps, and security best practices. Ability to manage budgets, timelines, and resources effectively. Relevant certifications (e.g., PMP, PRINCE2, AWS/Azure/GCP certifications) are a plus. Desirable: Experience in regulated industries (e.g., finance, healthcare, government). Background More ❯
at all levels. Oversee migration, optimisation, and integration of cloud platforms (e.g., AWS, Azure, GCP). Identify and mitigate risks, ensuring compliance with security and regulatory standards. Support change management and adoption across business units. Required Skills & Experience: Proven experience delivering large-scale cloud programs (ideally in enterprise environments). Strong understanding of cloud platforms (AWS, Azure, GCP) and … associated services. Excellent stakeholder management and communication skills. Experience with Agile, Scrum, and/or Waterfall methodologies. Familiarity with cloud governance, FinOps, and security best practices. Ability to manage budgets, timelines, and resources effectively. Relevant certifications (e.g., PMP, PRINCE2, AWS/Azure/GCP certifications) are a plus. Desirable: Experience in regulated industries (e.g., finance, healthcare, government). Background More ❯
london (city of london), south east england, united kingdom
Experis
at all levels. Oversee migration, optimisation, and integration of cloud platforms (e.g., AWS, Azure, GCP). Identify and mitigate risks, ensuring compliance with security and regulatory standards. Support change management and adoption across business units. Required Skills & Experience: Proven experience delivering large-scale cloud programs (ideally in enterprise environments). Strong understanding of cloud platforms (AWS, Azure, GCP) and … associated services. Excellent stakeholder management and communication skills. Experience with Agile, Scrum, and/or Waterfall methodologies. Familiarity with cloud governance, FinOps, and security best practices. Ability to manage budgets, timelines, and resources effectively. Relevant certifications (e.g., PMP, PRINCE2, AWS/Azure/GCP certifications) are a plus. Desirable: Experience in regulated industries (e.g., finance, healthcare, government). Background More ❯
Hungerford, Berkshire, England, United Kingdom Hybrid / WFH Options
Klipboard
balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a … simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Key Responsibilities: Simultaneous management of multiple sized projects Effective stakeholder management Develop and deliver project plans Preparation and management of project documentation Defining project resource requirements and managing the relevant resources … Manage project risks, issues, associated reporting, escalation and resolution Management, delivery and approval of all deliverable Financial project management i.e. Budgeting - Management of finance during implementation Monitoring, tracking and reporting project activity and project status Change request management Organise, run and document project meetings Working with and delegating project activities to the project administration function. To More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Morgan Hunt Recruitment
background in engaging with a wide range of internal and external customers Knowledge: Current knowledge of HR and OD systems and best practices Sound knowledge of project and programme management methodology Competencies: Customer-focused and service-oriented Collaborative communicator with strong interpersonal skills Strong planner who can influence and deliver results Creative, solutions-focused, and embraces change Effective team … leader and committed team member Experience with budgetmanagement £224 per day Inside IR356 month contract Remote rolePlease get in touch for further information Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job More ❯
the countrys most efficient and flexible data centres is seeking a Mechanical & Electrical Project Manager is to take full ownership and responsibility of all elements of customer demand project management process, from inception through to implementation, delivery and final sign off. Working with the PMO manager, all customer demands are required to be driven through and in accordance with … Company project management process, to agreed timescales, budgeted costs and the required quality levels. Health and Safety is regarded as the top priority and should not be compromised with a focus given to driving continual improvement in this area. Main Tasks & Responsibilities Project Manager Mechanical & Electrical Data Centre Health & Safety Act as the Project Manager for customer demands, working … across the portfolio of Data Centre projects. Works will include the following: Management of Health and Safety of the works across all Data Centre projects Ensuring that the project scope is clearly defined, capturing the objectives and project brief, minimising variations, scope creep and cost increases Co-ordination of works to ensure timely delivery of the project including liaison More ❯
country’s most efficient and flexible data centres is seeking a Mechanical & Electrical Project Manager is to take full ownership and responsibility of all elements of customer demand project management process, from inception through to implementation, delivery and final sign off. Working with the PMO manager, all customer demands are required to be driven through and in accordance with … Company project management process, to agreed timescales, budgeted costs and the required quality levels. Health and Safety is regarded as the top priority and should not be compromised with a focus given to driving continual improvement in this area. Main Tasks & Responsibilities Project Manager – Mechanical & Electrical – Data Centre – Health & Safety Act as the Project Manager for customer demands, working … across the portfolio of Data Centre projects. Works will include the following: • Management of Health and Safety of the works across all Data Centre projects • Ensuring that the project scope is clearly defined, capturing the objectives and project brief, minimising variations, scope creep and cost increases • Co-ordination of works to ensure timely delivery of the project including liaison More ❯
country’s most efficient and flexible data centres is seeking a Mechanical & Electrical Project Manager is to take full ownership and responsibility of all elements of customer demand project management process, from inception through to implementation, delivery and final sign off. Working with the PMO manager, all customer demands are required to be driven through and in accordance with … Company project management process, to agreed timescales, budgeted costs and the required quality levels. Health and Safety is regarded as the top priority and should not be compromised with a focus given to driving continual improvement in this area. Main Tasks & Responsibilities Project Manager – Mechanical & Electrical – Data Centre – Health & Safety Act as the Project Manager for customer demands, working … across the portfolio of Data Centre projects. Works will include the following: • Management of Health and Safety of the works across all Data Centre projects • Ensuring that the project scope is clearly defined, capturing the objectives and project brief, minimising variations, scope creep and cost increases • Co-ordination of works to ensure timely delivery of the project including liaison More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Adecco
to-day operations across hospitality, catering, retail, and accommodation services . Lead, motivate, and manage multi-disciplinary teams to deliver a consistent, high-quality service. Drive commercial performance, including budgetmanagement, cost control, and income generation across outlets and accommodation. Ensure compliance with all relevant health, safety, hygiene, and food safety standards. Monitor and improve customer experience, ensuring … increase efficiency and maximise revenue. Work closely with suppliers, contractors, and stakeholders to deliver value for money and service excellence. Oversee accommodation operations, ensuring smooth running of bookings, occupancy management, housekeeping, and guest services. Prepare and present regular performance reports and KPIs to senior management. Lead on staff recruitment, training, and development across all operational areas. Skills & Experience Required More ❯
Oxfordshire, England, United Kingdom Hybrid / WFH Options
Graham Rose Recruitment
Authorities and Social Housing Providers require a Analytic Data Administrator in Oxfordshire to provide a comprehensive range of administrative, secretarial, and support services to the Housing team and Senior Management, ensuring the smooth operation and delivery of housing-related work programs. The role involves managing workloads proactively, organizing events and meetings, maintaining systems and processes, and handling sensitive information … work programs and compliance with service level agreements (SLAs). Provide administrative support for financial tasks, including raising and processing invoices, tracking internal business unit charges, and assisting with budgetmanagement and expenditure monitoring. Benefits for the position of Analytic Data Administrator in Oxfordshire include: Excellent hourly rate Secure employment Home working (with the occasional day on site More ❯
Oxfordshire, Oxford, United Kingdom Hybrid / WFH Options
Graham Rose
Authorities and Social Housing Providers require a Analytic Data Administrator in Oxfordshire to provide a comprehensive range of administrative, secretarial, and support services to the Housing team and Senior Management, ensuring the smooth operation and delivery of housing-related work programs. The role involves managing workloads proactively, organizing events and meetings, maintaining systems and processes, and handling sensitive information … work programs and compliance with service level agreements (SLAs). Provide administrative support for financial tasks, including raising and processing invoices, tracking internal business unit charges, and assisting with budgetmanagement and expenditure monitoring. Benefits for the position of Analytic Data Administrator in Oxfordshire include: Excellent hourly rate Secure employment Home working (with the occasional day on site More ❯
Senior Leadership Team to help shape product development and market strategies Create a close working relationship with the Technical Helpdesk to validate proposed designs, solutions and delivery methods Project & BudgetManagement Oversee transition from sales to delivery, ensuring client satisfaction throughout the project lifecycle. Maintain strong awareness of industry standards, compliance requirements, and emerging security technologies. Requirements Proven … the ability to simplify complex technical solutions. Experience conducting tenders, surveys, and developing tailored client proposals. Strong commercial acumen with the ability to balance client needs, technical requirements, and budget constraints. Collaborative mindset with experience working alongside engineering and technical teams. Proven technical design skills and the ability to create design documentation More ❯
Senior Leadership Team to help shape product development and market strategies Create a close working relationship with the Technical Helpdesk to validate proposed designs, solutions and delivery methods Project & BudgetManagement Oversee transition from sales to delivery, ensuring client satisfaction throughout the project lifecycle. Maintain strong awareness of industry standards, compliance requirements, and emerging security technologies. Requirements Proven … the ability to simplify complex technical solutions. Experience conducting tenders, surveys, and developing tailored client proposals. Strong commercial acumen with the ability to balance client needs, technical requirements, and budget constraints. Collaborative mindset with experience working alongside engineering and technical teams. Proven technical design skills and the ability to create design documentation More ❯
Eynsham, England, United Kingdom Hybrid / WFH Options
scientis search
and strong relationships. Key Responsibilities Plan, lead, and oversee the successful delivery of R&D and NPI projects across optics, ophthalmics, and AR/VR technologies. Apply established project management methodologies (Agile, Waterfall, or hybrid approaches) to ensure robust planning, resourcing, and execution. Coordinate and motivate multidisciplinary teams of scientists, engineers, and technical specialists. Monitor progress, manage budgets, and … Engage directly with clients—building strong partnerships and ensuring alignment on objectives, deliverables, and timelines. Maintain high-quality project documentation and reporting. Contribute to the continuous improvement of project management practices across the business. About You We’re looking for a proven Project Manager with a technical background and the confidence to lead complex programmes. You’ll combine structured … project management expertise with the curiosity and creativity needed to thrive in an innovation-driven environment. Strong academic background in engineering, physics, or a related physical science . Demonstrable track record of managing complex R&D and NPI projects . Experience working within or alongside multidisciplinary technical teams (engineering, research, manufacturing). Proficiency with project management frameworks (Agile More ❯
oxford district, south east england, united kingdom Hybrid / WFH Options
scientis search
and strong relationships. Key Responsibilities Plan, lead, and oversee the successful delivery of R&D and NPI projects across optics, ophthalmics, and AR/VR technologies. Apply established project management methodologies (Agile, Waterfall, or hybrid approaches) to ensure robust planning, resourcing, and execution. Coordinate and motivate multidisciplinary teams of scientists, engineers, and technical specialists. Monitor progress, manage budgets, and … Engage directly with clients—building strong partnerships and ensuring alignment on objectives, deliverables, and timelines. Maintain high-quality project documentation and reporting. Contribute to the continuous improvement of project management practices across the business. About You We’re looking for a proven Project Manager with a technical background and the confidence to lead complex programmes. You’ll combine structured … project management expertise with the curiosity and creativity needed to thrive in an innovation-driven environment. Strong academic background in engineering, physics, or a related physical science . Demonstrable track record of managing complex R&D and NPI projects . Experience working within or alongside multidisciplinary technical teams (engineering, research, manufacturing). Proficiency with project management frameworks (Agile More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
ERP and CRM solutions in the cloud. We hold Microsoft Solutions Partner certifications for Business Applications (formerly called ‘Gold Partner’) and Microsoft Advanced Specialisations in Small and Midsize Business Management, showing our deep technical experience and proven capabilities across performance, skilling and customer success. Our mission is to transform the way clients operate using Microsoft Dynamics 365, empowering them … on both how we run as a business and how we deliver for our clients. In a company of our size, you won’t be lost in layers of management - your ideas, expertise, and decisions will shape the way we operate and scale. You’ll work closely with senior leadership, consultants, and clients alike, ensuring that internal efficiency and … ensuring compliance and excellence across processes. • Implement and refine workflows to improve efficiency, reduce costs, and scale delivery. • Monitor KPIs and prepare performance reports for senior leadership. Project & Client Management • Act as the primary client contact during project delivery, providing updates and managing expectations. • Define project scope, timelines, and deliverables aligned with client objectives. • Actively manage project budgets, resource More ❯
Woking, Surrey, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
and aligned with the dynamic needs of the maritime and port services industry, delivering high performance across a complex, 24/7 operational landscape. Duties and Responsibilities: Infrastructure & Cloud Management * Lead the architecture and lifecycle management of hybrid infrastructure supporting all operations, both onshore and offshore. * Oversee cloud infrastructure (e.g., Microsoft Azure) for scalability, performance, and disaster resilience … centres, maritime radio integration, and unified communications platforms like Microsoft Teams. * Maintain continuous communication coverage and resilience for mission-critical operational systems in real-time port environments. IT Service Management * Oversee operational excellence in IT service delivery, applying ITIL principles to support change, incident, and problem management in both office and field environments. * Define and monitor SLAs and … KPIs aligned to the uptime demands of port infrastructure, vessels, and ERP environments. * Collaborate with logistics and operations teams to maintain IT service reliability for crane automation, yard management systems, and terminal access control. Cybersecurity & Compliance * Collaborate with the cybersecurity function to secure infrastructure against threats targeting critical national infrastructure, including OT (Operational Technology) environments. * Ensure compliance with maritime More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Network IT
Role: Head of Data Management Location: Milton Keynes (Hybrid 2 Days On-site Weekly) Salary: £55,000 - £70,000 Benefits: Bonus, Company Cars, Flexible Benefit Package Network IT is recruiting for a Head of Data Management to join a leading automotive brand's UK IT function. In this senior role, youll lead a high-performing data management … rock-solid operational standards, aligned with ITIL, ISO27001, and internal security policies. Shape and influence data architecture, process standards, and reusable frameworks including AI and RPA capabilities. Oversee vendor management and service contracts, ensuring SLA performance and ongoing value delivery. Drive adoption of planning culture, managing delivery timelines, resource utilisation, and budgets (circa £2m+). Promote compliance, data governance … and continuous improvement across all data management activities. Provide leadership and coaching to direct reports and indirect teams, fostering a high-performance culture. Required Experience: 7+ years in IT consulting or technical leadership roles, ideally within complex enterprise environments. Strong experience in IT service management, strategy planning, and business process alignment. Hands-on knowledge of Azure Data Factory More ❯
to ensure programme success. Drive adoption of Microsoft 365, Intune, Entra ID, and other workplace technologies across all business functions. Provide leadership to other project managers and offer line management support as required. Engage stakeholders at all levels, acting as a critical partner to the Head of Modern Workplace and Operations. Support the development and execution of the strategic … Modern Workplace tools and systems. Analyse business processes and functional requirements, translating them into effective technical solutions. Key Requirements of the Programme Manager (Modern Workplace): Extensive experience in programme management, with a proven track record delivering complex technology change programmes. Deep knowledge of Modern Workplace technologies, including Microsoft 365, Intune, Entra ID, and related Microsoft stack tools. Experience with … integrations and migrations from on-premise solutions to Microsoft 365. Strong stakeholder engagement skills, with gravitas to influence senior leaders. Proficient in risk management, planning, tracking, and reporting across programmes and projects. Excellent leadership and people management skills, including coaching and developing project managers. Familiarity with agile change management and end-to-end technology lifecycle management. Strong More ❯