South East London, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
and frameworks Strong technical & hands on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts … PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Mentmore
in change advisory boards, governance forums, and design reviews. Framework Development: Contribute to the evolution of service design methodologies and best practices, such as ITIL and TOGAF. Service Catalogue & CMDB: Support the ongoing development of the service catalogue and configurationmanagementdatabase (CMDB) architecture. Skills & Experience Required Essential: Proven experience in IT service architecture, ITSM, or service design roles within More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Computappoint
modules to meet business and regulatory needs. Key Responsibilities: Lead ServiceNow Phase 1 implementation, ensuring functional parity with current service management platform. Design and implement a fit-for-purpose CMDB with automated updates and full estate coverage. Deliver integrated Incident, Problem, and Change Management modules. Oversee creation of a user-centric Service Portal and standardised Service Catalogue. Ensure integration with … agreed terms. Oversee Go-Live and Hypercare phases for a smooth production transition. Experience/Skills Required: 10+ years’ experience delivering enterprise-scale ServiceNow ITSM implementations. Deep expertise in CMDB, CSDM, service taxonomy, and Incident/Problem/Change Management. Proficient in ServiceNow configuration, API integration, and workflow automation. Experience with automated discovery, CI/CD, and service impact analysis. More ❯
Shoreham-by-sea, Sussex, United Kingdom Hybrid / WFH Options
Focus Group
Enterprise clients. What You'll Do: Define and build this capability from the ground up Own the lifecycle of IT assets-from procurement to disposal Maintain and manage the CMDB (ServiceNow) Ensure compliance with software licensing Collaborate across ITIL practices (Service Desk, Change, Problem Management) Provide reports and insights on asset utilisation and cost optimisation Identify automation opportunities for real … the Service ConfigurationManagement and IT Asset Management (ITAM) practices. Understanding of how CMDBs (ConfigurationManagement Databases) support incident, problem, change, and release management. Practical Experience Establishing or Overhauling CMDB/IT Asset Management system. You can distinguish between CI (Configuration Item) types, relationships, and levels of control. Tooling Expertise: Experience with ServiceNow, or similar. Comfortable integrating asset/configuration … tools with discovery systems, CI/CD pipelines, and ITSM tools. Key Metrics: Asset Inventory Accuracy CMDB Accuracy Rate Time to Resolve Asset-Related Incidents Why Join Us? At Focus Group, we know our people are our greatest asset. We are a growing company that thrives on collaboration, energy, and creativity, where every individual plays a key role in shaping More ❯
South East London, England, United Kingdom Hybrid / WFH Options
McCabe & Barton
+ Package A growing Financial Services client is seeking a Junior Solution Architect to join their technology team. This role focuses on managing and evolving the organization's ConfigurationManagementDatabase while contributing to solution architecture initiatives. This role would suit a technology graduate with 1-2 years’ experience in software engineering or architectural space. Full training provided! Key Responsibilities … Maintain and enhance the CMDB (JIRA) ensuring accuracy and completeness of architectural data Design and implement integrations between CMDB (JIRA) and downstream applications Create solution designs and blueprints for technology projects Collaborate with stakeholders to document systems and processes Participate in architecture governance forums including Architecture Review and Change Advisory Board Required Skills: Experience in solution design and architecture documentation More ❯