London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
Client Technical Lead/IT Cloud Technical Consultant who has demonstrable technical skills and certifications in Microsoft Cloud Technologies with the ability to resolve complex issues is required for a rapidly growing IT Cloud Services Company based in Central London. SALARY: £55,000 – £65,000 per annum (DOE) Benefits LOCATION: Hybrid working and from the Central London office (WC1V … JOB TYPE: Full-Time, Permanent – Flexible working JOB OVERVIEW We have a fantastic new job opportunity for a Client Technical Lead/IT Cloud Technical Consultant who has demonstrable technical skills and certifications in Microsoft Cloud Technologies with the ability to resolve complex issues. Working as the Client Technical Lead/IT Cloud Technical Consultant you will be … the clients’ go-to person when they need to discuss high-level IT. You’ll have a thorough understanding of your client’s business needs and technical setup, enabling you to provide your clients with the answers they need. As the Client Technical Lead/IT Cloud Technical Consultant you will have the technical skills to resolve complex More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
TEKsystems
Role Outline Onboarding Associate’s provide the highest level of customer service to our contractors … Sales partners and internal teams. They are a contractor’s sole point of contact during the onboarding process and are responsible for ensuring both Allegis Group and Clientonboarding requirements are fully completed for all candidate’s before starting their assignment. Onboarding Associate’s execute a range of background checks, liaising with third … reports directly to the Onboarding Manager. Core Responsibilities Completion of candidate background checks including but not limited to, referencing, criminal, education, employment and credit checks Adhere to Client and internal on-boarding requirements Issue contracts to candidates in line with internal and client procedures Audit and administration of provided documents to ensure they meet internal policies More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
Implementation Consultant - FinTech Start Up - Remote Role - £70-80k (Depending on experience) + Bonus & Benefits About Our Client Our client is a fast-growing, London-based SaaS fintech startup revolutionising the way regulations are managed across the financial services sector. Their proprietary platform enables financial institutions to store, share, and enrich SSI data more efficiently and accurately … drastically reducing operational risk and ensuring compliance with increasingly stringent regulatory demands. With a rapidly expanding client base that includes custodians, buy-side firms, brokers, and other market participants, they are driving real transformation in post-trade operations through automation, data integrity, and smart connectivity. The Role Due to continued growth, our client is seeking a highly motivated … and detail-oriented Implementation Consultant to join their dynamic team. This role is client-facing and technical, playing a key part in onboarding new clients, integrating systems through APIs, and ensuring clients get the maximum value from the platform. You'll serve as a key liaison between clients and internal teams, combining strong communication skills with technical More ❯
Ringwood, Hampshire, United Kingdom Hybrid / WFH Options
Cowell Recruitment
office team days being Tuesday & Thursday.) Hours - Monday - Friday 8.30am - 5pm ( 1 hour lunch) Salary: Competitive + Commission + Benefits (DOE) Cowell Recruitment are delighted to be supporting out client in their seach for a Business Development Executive based in Ringwood Our client is a dynamic and growing insurance brokerage with a strong reputation for providing tailored insurance … solutions across a diverse range of industries. With a commitment to client service and a consultative approach, we help businesses protect what matters most. Due to continued growth, we're looking to expand our Commercial team with a driven and ambitious Business Development Executive. Role Overview This is an excellent opportunity for an individual currently working in Commercial Lines … Sales or as a Commercial Account Handler who is ready to take the next step into a client-facing, revenue-generating role. As a Business Development Executive, you will be responsible for identifying, developing, and securing new commercial clients while building strong, long-term relationships and providing expert insurance advice. Key Responsibilities Identify and pursue new business opportunities in More ❯
South East London, London, United Kingdom Hybrid / WFH Options
InfoTrack UK
aspects of our systems, ensuring their interactions with InfoTrack run as smoothly as possible and helping to drive digital change within Conveyancing. You will be showcasing our eCOS (electronic clientonboarding software) platform and demonstrating how great our products are, and the benefits of using them! You will be calling, emailing, and meeting our clients daily, so More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Method Resourcing
pipelines and support continuous integration and deployment. Leverage AI tools for sentiment analysis, call transcriptions, and customer data insights. Collaborate with cross-functional teams to digitize processes, including customeronboarding and third-party integrations. Mentor colleagues and communicate technical concepts to non-technical stakeholders. Essential Skills Extensive experience with Dynamics 365 architecture, customization, and integration. Strong written and More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
15below Group
touchpoints, using questioning and listening skills to understand customer objectives and map to 15below's capabilities Using travel industry expertise to build trust, inspire and guide customers Overseeing customeronboarding to ensure optimal time-to-value, in collaboration with the Product Training Manager and other teams Identifying, qualifying and mitigating for risks at the use-case, module and More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
Skyhigh Security
that customers have the support they need to achieve complete adoption of the products they purchase and realize the value that they paid for. Manage the governance of customeronboarding and adoption, delivering a deep understanding of the success of their customers. Lead and manage a multi-national team, managing both deep technical and non-technical resources, managing More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Salt Search
Escalations Manager (On call rota) - Software Solution - Remote Day rate: £350 - £500 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for a highly capable and proactive Escalations Manager to lead the resolution of complex client issues and ensure exceptional client satisfaction. This role is pivotal in maintaining client trust, managing critical incidents … and driving continuous improvement. The Escalations Manager is responsible for overseeing the support engineers that resolve Embedded Services client issues. Our Embedded Services consist of API-based software microservices and associated products developed by our teams for fintech clients. The Escalations Manager will be handling complex Embedded Services client issues that must be resolved in a timely and … effective manner. This role requires careful management of issues and diplomatic client communication, helping to maintain high levels of client satisfaction. The Escalations Manager will need to work with account managers to keep them informed of situations to ensure the client feels that they are working with a single unified team across our business. We are looking More ❯
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Lucronex Ltd
Job Title: Customer Success Executive Location: England Remote Salary: £28,000 - £35,000 depending on experience, plus fantastic benefits package. Sector: Consultancy/Solution Provider The Company Our client is a professional services consultancy who specialise in providing businesses with software defined solutions, network assurance, network automation and managed support. Having launched just over two years ago, the company … has not only met but exceeded its initial growth targets, securing a solid client base within its ideal customer profile (ICP) and delivering high standards of technical excellence. With continued growth and new client wins, the business is now seeking a Customer Success Executive to support project coordination, service delivery, and internal operations. Role Snapshot This is a … service delivery, account management and business operations, in turn presenting clear pathways for professional development. Key Responsibilities Customer Success & Project Coordination Act as a primary point of contact for client queries, ensuring a positive and proactive experience throughout the customer journey. Coordinate project timelines, resources, and deliverables, working closely with technical consultants and the leadership team. Ensure all projects More ❯
sector organisations across the UK and beyond.The Rate and Data Manager will be responsible for managing and maintaining the integrity of rate and recruitment data across internal systems and client platforms. This includes overseeing a team handling complex rate data, such as worker pay rates, supplier margins, vendor-neutral fees, and statutory contributions like employer’s NI and apprenticeship … customer implementations, ensuring accurate rate configuration. Manage a team of Change Control Executives to deliver data tickets in line with SLAs. Oversee job category management and make adjustments at client request. Conduct regular audits to ensure rate data accuracy. Lead change governance processes and continuous improvement initiatives. Provide insights and reports on rate data trends and performance. Identify risks … detail Confident, methodical, and data-driven with a passion for operational excellence Proactive in identifying and solving system inefficiencies Able to build and maintain trusted relationships across departments and client teams Key Benefits: Hybrid working model (minimum 3 days in the Milton Keynes or Basingstoke office) 25 days holiday plus Bank Holidays Birthday off 2 volunteering days per year More ❯
West Malling, Kent, England, United Kingdom Hybrid / WFH Options
INTEC SELECT LIMITED
telecommunications industry. Ideally, the chosen SBA will have an integrated Salesforce with Uswitch previously and have a good understanding of digital ecommerce integration's within the telco domain. Our client is based in Kent, and seeking someone to travel to site on an ad-hoc basis (very infrequent).This is a hands-on, cross-functional role where you’ll … must have. Experience working in both Waterfall and Agile delivery environments is a must have. Desirable : Experience with Netadmin Previous CRM integration experience with Uswitch. Familiarity with retail customeronboarding, provisioning, or operational support workflows. Senior Business Analyst (Salesforce/Telco) - £550 PD – Outside IR 35 – Hybrid More ❯
Marlow, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Oakley Hill
Our client, an established IT Managed Services Provider based near Marlow, is expanding and looking to recruit a proven 3rd Line Support Technician for their expanding team. What You’ll Be Doing Handle and resolve IT issues for external customers across Microsoft 365, Windows Server, Azure, SharePoint, Teams & more Build and implement technical solutions for new and existing customers … Microsoft Azure (Preferred) We’re Looking For Someone With: Experience working in an MSP (Managed Service Provider) Confidence in supporting, configuring, and deploying Microsoft 365 services Familiarity with onboarding new customers, setting up Group Policies & Tenancies, etc Solid leadership instincts - or wants to grow into a management role Great customer service skills, engages well with clients, calm under More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ClearCourse
Reporting directly to the Sales and Marketing Director, this is a fantastic opportunity for someone early in their career to learn the ins and outs of SaaS sales, customeronboarding, and stakeholder management in a fast-paced fintech environment. What You’ll Be Doing: Supporting the sales team by chasing required documentation, preparing contracts, and reviewing pricing Managing … the post-sales process with prospective customers, including liaising with risk and operations teams for onboarding Coordinating sales entity changes, bank detail updates, and contract amendments Providing administrative support and maintaining accurate records within the CRM system Acting as a point of contact for clients during onboarding to ensure a smooth and professional experience Responding to … and managing multiple priorities Customer-focused, with a proactive and professional approach Experience within a SaaS, IT, or payments environment Previous experience supporting a sales team or in a client-facing role A degree-level qualification What’s in it for you? Hybrid-working model with 25 days annual leave + your birthday off Volunteering days Life Assurance and More ❯
Basingstoke, Hampshire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job Description We're looking for a proactive Dynamics 365 Support Analyst to join a well-established IT and Dynamics service provider. The role involves supporting a variety of client environments across cloud and on-prem setups, providing prompt issue resolution and system enhancements. You'll work closely with customers and internal teams, helping to customise and develop Dynamics … email, or occasional onsite visits Customise and configure D365 environments - including fields, forms, workflows, and permissions Manage service requests in line with SLAs, escalating where necessary Assist with customeronboarding and D365 implementations Participate in project work and system improvements Identify opportunities for service or solution enhancements Maintain clear communication with customers and internal stakeholders throughout Skills and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ABR Associates Ltd
near London for occasional Central London meetings Basic Salary up to £65,000 + Uncapped £60,000 Commission Share Options (after 12 months) + Benefits About the Company Our client is an innovative and fast-growing AI automation platform transforming the way financial professionals source and evaluate investment opportunities. By harnessing advanced machine learning, they deliver actionable insights to … clients across Private Equity, Venture Capital, and Management Consulting. With strong momentum and client traction, they are now hiring their first Account Executive to help shape the future of their commercial team. Why Join? High-Earning Potential: Basic up to £65,000 + £60,000 uncapped commission Equity: Share options available after 12 months’ service Flexible Working: Fully remote … clients Build and execute account plans to nurture long-term relationships Maintain a healthy pipeline and accurate forecasting using HubSpot or similar CRM Collaborate cross-functionally to support onboarding and ensure customer satisfaction Stay informed on market trends, competitor activity, and evolving customer needs What We’re Looking For 3-5+ years of full-cycle B2B sales More ❯
Employment Type: Full-Time
Salary: £55,000 - £125,000 per annum, Negotiable, Inc benefits, OTE
Fareham, England, United Kingdom Hybrid / WFH Options
HartleyCo
and technical procedures. Participate in change, incident, and problem management processes. Conduct regular onsite visits to assigned clients and provide urgent on-site support when needed. Assist with onboarding new customers, including initial audits and standardisation recommendations. Collaborate with the support team manager to identify and implement process improvements. Ensure excellent customer service and communication at all times. … with change, incident, and problem management frameworks. Excellent verbal and written communication skills. Self-motivated with strong time management and organizational skills. Willingness to travel occasionally for on-site client support. Why Join? Work in a supportive, collaborative environment with opportunities for professional growth. Play a key role in delivering outstanding technical support to diverse clients. Engage in a More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
83zero Ltd
fast-growing Digital Customer Experience team. You'll play a key role in building, configuring, and integrating innovative solutions across key ServiceNow workflows including ITSM, HRSD, CSM, and onboarding experiences. Working alongside senior consultants and architects, you'll help deliver impactful digital transformation projects, creating intuitive user experiences and efficient workflows for clients across multiple industries. What You … Ensure consistent and reliable data across platforms Experience-Focused Solutions Enhance Customer Experience via journey mapping, self-service, and real-time analytics Deliver seamless Employee Experience workflows for onboarding, transitions, and day-to-day productivity Bring innovation with GenAI and automation Collaboration & Growth Participate in requirement gathering and documentation Contribute to code reviews and knowledge-sharing sessions Work … For Essential Skills: 2+ years of hands-on ServiceNow development Strong knowledge of JavaScript, HTML, CSS, Glide API, Flow Designer Experience across key ServiceNow workflows: ITSM, HRSD, CSM, Onboarding Understanding of customer/employee journey touchpoints Proven integration experience with REST/SOAP APIs Excellent problem-solving and communication skills Preferred Certifications: ServiceNow Certified Application Developer (CAD) Implementation More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ABR Associates Ltd
Enterprise Account Manager – £60–80k base Double OTE (Uncapped) Hybrid | London (3 days office, 2 remote) FinTech | Enterprise Sales | Strategic Account Growth About the Company Our client is a leading financial data & fintech platform, delivering deep insights into the UK’s most innovative, high-growth private companies. From VCs and investment banks to consulting giants and government bodies, they … a high-growth, collaborative environment Friday drinks, team socials, company away days The Role We’re looking for a strategic, commercially driven Enterprise Account Manager who loves building deep client relationships and growing revenue across key accounts. You'll be the go-to person for a portfolio of high-value clients, including investment banks, Big Four firms, tech consultancies … Build relationships with senior stakeholders (incl. C-Suite) Identify upsell/cross-sell opportunities and drive renewals Lead full sales cycles with new stakeholders across the org Partner with Client Experience Managers for world-class onboarding and training Feed client insights into product development teams Consistently exceed growth and retention targets What We’re Looking For More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Michael Page Sales
infrastructure and networking consultancy services. You will be comfortable opening doors, managing long sales cycles and ultimately securing six figure deals through the adoption of a consultative sales approach. Client Details My client does amazing things with data and technology. They are experts in all things across the spectrum of IT, Network, NetDevOps and Security Infrastructure and have More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
and support the growth of the business and they continue to make waves in the UK! Reporting into the Director of Delivery you’ll focus on implementing and onboarding enterprise customers … while also helping to establish project management best practice and process in the UK! Take new clients from post-sale through to go-live, working closely with multiple stakeholders client side, and delivery teams internally. This process can takes 4 – 18 months but your job is to ensure a seamless process and experience. As the #1 UK hire, you … within a fast paced, scale-up business. 3-4 years of global business practices, including customer expectations, regulatory requirements, and customer success norms 3+ years of experience in a client facing project management role. PM certifications/accreditations such as PRINCE2, PMP, SCRUM, AGILE etc. Totally self-motivated with a “can-do” attitude, a proactive mind-set, strong customerMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
BrighterBox
their small but mighty UK team and own technical delivery, ensuring that clients are set up for success from day one. You'll play a key role in onboarding new clients, leading implementations, configuring custom workflows and integrations and ensuring that our clients get the most out of monday.com.What you’ll be doing• Manage end-to-end implementations … UK clients• Act as project lead: plan onboarding, configuration, custom automations and integrations• Build rapport and coach users through webinars, workshops and one-on-one trainings• Convert client needs into tailored monday.com solutions, including data migrations• Coordinate with monday.com team, balancing technical build and client advocacy• Support post-launch success through technical guidance, troubleshooting and improvements … good at: • 1-3 years in technical implementation, managed services, technical project management or CSM in B2B SaaS• Hands-on experience building configurations, workflows, automations and data import• Strong client-facing skills - great at translating technical concepts to business users• Comfortable with APIs, low-code tools (Zapier), Excel and data handling• UK-based with flexibility for occasional in-person More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ProFind Property Recruitment
until a dedicated Customer Success Manager joins the team in 2025 Travel is minimal but in-person visits may be approved if they will help close a high-value client (fully expensed) Who This Role Would Suit You might be: An ex-estate agent who's gone into recruitment, SaaS, or outbound sales — and misses the buzz of property … You'll Get Remote working with tech provided (laptop and phone) £30,000-£35,000 base salary, with realistic £65,000-£70,000 OTE Quarterly commission structure (paid once client payment received) Autonomy, flexibility and support — you'll be trusted to perform Quarterly in-person meetups, fully expensed Need to walk the dog or hit the gym mid-day More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Stepstone UK
reshaping the labour market and becoming the worlds leading job platform. The job at a glance Join our team and youll be responsible for taking ownership of long-term client relationships and ensuring customers achieve maximum value from our products and services . Working in the Customer Successdepartment, you will work closely with our Sales team and other key … departments to deliver a seamless client experience and support strategic business goals. Youll be a trusted advisor to your clients, using data-driven insights, best practices, and deep product knowledge to help them succeed. You will play a vital role as we reimagine the labour market to make it work for everybody. Your responsibilities: Drive client adoption and … to ensure a consistent and effective experience. Define and track measurable customer goals (e.g. application volume, Cost Per Hire, time-to-hire) Act as a subject matter expert in client meetings, QBRs, and presentations, collaborating closely with Sales. Proactively manage client relationships through regular engagement, value-led conversations, and timely support. Your skills & qualifications Minimum 2+ years experience More ❯