Application Support Analyst (Insurance)
- Hiring Organisation
- FDM Group
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £60,000 - £70,000 per annum
performance and troubleshoot data, workflow, and integration problems. Partner with technical teams to escalate or triage more complex issues where required. Business Support and Continuous Improvement Work directly with underwriters, operations, and business stakeholders to understand problems, gather evolving requirements, and provide guidance on system usage. Translate business issues … into structured technical insights for engineering teams. Support backlog management and prioritisation in a continuous-delivery environment. Contribute to repeatable change initiatives across policy, risk, and administration workflows. Document and Process Produce clear, reusable support documentation, process flows, issue logs, and knowledge-base content. Document functional behaviour, troubleshooting ...