London, South East, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data … and analytics teams to drive future growth. You'll be joining an industry-leading team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll … stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: CustomerAnalytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customerMore ❯
london, south east england, united kingdom Hybrid / WFH Options
Liberty Hive
We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure Guide the design and optimisation of new data infrastructure Oversee implementation of new system(s) and guide team members on usage Maintain the database and make recommendations on best … practice Analytics Strategy Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting Audit and optimise weekly and monthly sales reporting More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Liberty Hive
We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure Guide the design and optimisation of new data infrastructure Oversee implementation of new system(s) and guide team members on usage Maintain the database and make recommendations on best … practice Analytics Strategy Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting Audit and optimise weekly and monthly sales reporting More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Liberty Hive
We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure Guide the design and optimisation of new data infrastructure Oversee implementation of new system(s) and guide team members on usage Maintain the database and make recommendations on best … practice Analytics Strategy Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting Audit and optimise weekly and monthly sales reporting More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
Senior Customer Analyst - Contract Day Rate: Up to £570/day (INSIDE IR35) Length: 3 months Location: Hybrid - 2 days onsite (UK) Start: ASAP The Opportunity A leading global Online Retailer is seeking a Senior Customer Analyst to drive customer retention and loyalty through insight-led recommendations. This role sits within a high-performing customeranalytics function and will directly influence strategy and commercial outcomes. Key Responsibilities Deliver data-driven insights to improve customer loyalty and retention Analyse customer behaviours and churn drivers to identify growth opportunities Support strategic projects across loyalty proposition development and customer growth initiatives Present insights clearly to senior stakeholders to influence decision-making Automate analytical workflows and … build scalable solutions Essential Skills Advanced SQL (technical test included) Loyalty Experience is a must here Analytical storytelling - ability to translate data into commercial impact Experience in productionising analytics or code automation Desirable Dashboarding (Looker or Tableau) Python, cloud platforms Experience in e-commerce, telecoms, or loyalty-driven environments Profile Commercially minded problem solver Strong communicator with stakeholder influence More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions Ltd
D365 CE ARCHITECT/LEAD - CUSTOMER INSIGHTS JOURNEYS - OUTSIDE IR35 - DAY RATE NEGOTIABLE - 100% REMOTE Role PurposeAs a D365 CE Lead, you will be responsible for designing and delivering intelligent, data-driven customer engagement strategies across multiple channels. You will leverage behavioural insights, predictive modelling, and segmentation to drive relevance, increase customer retention, and grow customer … the most relevant section of the customers app/site to each contact.- Use behavioural data and audience insights to drive personalised engagement.- Ensure the model: Utilises a 360° customer view (UCP).Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience- Proven experience in … CRM, Martech, or CustomerAnalytics roles.- Strong understanding of customer journey orchestration and segmentation.- Experience with decisioning engines, personalisation models, and data platforms.- Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies.- Analytical mindset with the ability to interpret data and drive actionable insights.- Excellent stakeholder management and communication skills.If you're interested in this More ❯
Uxbridge, Middlesex, England, United Kingdom Hybrid / WFH Options
Parkside Office Professional
status or a British passport About the Role: We are looking for a Dynamics 365 Implementation Lead for a global brand to lead the rollout of Microsoft Dynamics 365 Customer Service (Case Management and Customer Insights) and Contact Centre across our EMEA and APAC businesses . You will play a key role in integrating CRM with existing systems … improvement Ensure data integrity and compliance with regulations such as GDPR Support change management initiatives and internal communications What We’re Looking For: Proven experience implementing Microsoft Dynamics 365 Customer Service/Contact Centre Experience integrating CRM with ERP (D365 F&O) and eCommerce platforms (Salesforce Commerce Cloud preferred) Strong project management and stakeholder communication skills Understanding of CRM … strategy, customer lifecycle management, and data governance Proactive, self-starting mentality with the ability to drive complex projects independently Bonus: Experience with Power Platform, Azure services, or customeranalytics Why Join : Hybrid working with office-based days in Uxbridge Salary £70,000–£75,000 25 days holiday which increases with service Opportunity for international exposure with some More ❯
london, south east england, united kingdom Hybrid / WFH Options
Aquent
Job Title: Customer Insights Manager Client Location: London - hybrid Starting: ASAP Pay Comments: £46k pa pro-rata PAYE Hours: 35-hour week Duration: 12 months *Fluency in any additional language would be a plus Role title: Customer Insights Manager Business Unit: EMEA Digital Media Marketing Position Summary The Customer Insights Manager will have responsibility for customer … Digital Media Marketing organisation, with focus on day-to-day management of research projects. Reporting into the EMEA Marketing Research Manager, the ideal candidate should be able to: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives In partnership with internal stakeholders and external agencies Analyse and report results in a compelling manner to … present to various internal stakeholder audiences (e.g., business unit leaders, regional marketing leaders) Synthesize information across a wide variety of insight sources including primary market research, third-party data, customeranalytics (big data), marketing/media performance Identify the most relevant sources of data/information needed to address the key issues on a project Requirements A must More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Aquent
Job Title: Customer Insights Manager Client Location: London - hybrid Starting: ASAP Pay Comments: £46k pa pro-rata PAYE Hours: 35-hour week Duration: 12 months *Fluency in any additional language would be a plus Role title: Customer Insights Manager Business Unit: EMEA Digital Media Marketing Position Summary The Customer Insights Manager will have responsibility for customer … Digital Media Marketing organisation, with focus on day-to-day management of research projects. Reporting into the EMEA Marketing Research Manager, the ideal candidate should be able to: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives In partnership with internal stakeholders and external agencies Analyse and report results in a compelling manner to … present to various internal stakeholder audiences (e.g., business unit leaders, regional marketing leaders) Synthesize information across a wide variety of insight sources including primary market research, third-party data, customeranalytics (big data), marketing/media performance Identify the most relevant sources of data/information needed to address the key issues on a project Requirements A must More ❯