1 to 25 of 29 Remote/Hybrid Customer Insight Jobs in the South East

MARKETING & CUSTOMER ANALYST £30,000-£35,000 LONDON - Hybrid (2 days per week in office) Please note: Candidates must be UK-based with full right to work and be able to attend one of the listed offices at least twice per week. ABOUT THE BUSINESS This organisation … data-led marketing and analytics consultancy working with well-known clients across multiple sectors. It partners closely with marketing, digital, and customer teams to deliver insight-driven strategies that improve campaign performance, customer engagement, and commercial outcomes. The business operates at the intersection of marketing analytics ...

restaurants, and hotels across the UK. With a strong heritage and a modern digital ambition, the business is investing heavily in data, analytics, and customer insight to better understand behaviour, optimise digital journeys, and drive commercial impact at scale. Digital analytics plays a critical role in shaping decision … making across marketing, product, and customer experience, making this a highly visible and impactful hire. THE TEAM You'll join a growing customer data and digital analytics function operating across multiple specialist areas, including digital analytics, CRM, loyalty, data science, and data engineering. This role sits within ...

sales environment, we work in many of the same ways as a SaaS or enterprise technology vendor, with a strong focus on long-term customer value. ________________________________________ The Role We're looking for an experienced Marketing Manager to take ownership of marketing strategy and execution, supporting brand growth, demand generation … This is a hands-on role suited to someone from a B2B tech or SaaS background who is comfortable translating complex solutions into clear customer value, and partnering closely with sales in longer sales-cycle environments. Industry-specific experience is not required - strong core marketing capability and a technology ...

translating companyobjectivesinto clear, impactful outcomes. Working closely with a dedicated cross-functional team,youlllead strong product discovery and delivery practices, using data, experimentation, and customer insight toidentifyhigh-value opportunities and build user-centric solutions. Youllcollaborate closely with peers and senior stakeholders across Product, Engineering, Design, Data … business, influencing direction through insight and evidence.Youllalsohave the opportunity toapply Stepstones advanced AI capabilities to real user problems, while continuing to grow your impact and craft as part of an industry-changing mission to shape the future of work. Your responsibilities: Define, own, and evolve the product vision ...

shaping feedback that influences product development. The Opportunity This is a brand new role created to unlock further commercial value from an existing customer base. You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider … Closing upgrades and driving increased adoption through consultative selling Handling light technical tasks such as inserting snippets, updating colours, and reviewing basic configuration Analysing customer performance data to identify opportunities for growth Working closely with product and engineering teams to relay customer insight Helping to build scalable ...

cross-functional product teams, ensuring focus on the highest-impact problems and outcomes Drive strong product discovery, experimentation, and prioritisation practices, using data and customer insights to inform decisions Partner closely with senior leaders across Product, Engineering, Design, Data, and the business to align strategy, delivery, and execution ...

across multiple markets. Key Responsibilities Develop and lead EMEA brand strategy for consumer hardware and wearable products. Build a deep understanding of market trends, customer insights, and cultural nuances across EMEA. Translate insights into actionable marketing briefs and partner with creative teams to develop impactful campaigns. Oversee campaign execution ...

products, and geographies Build account plans, forecasts, and run regular QBRs Spot risks and opportunities early and work cross-functionally to resolve them Feed customer insight back into Product and Leadership teams About You 2+ years in Account Management/Customer Success within SaaS Comfortable working with ...

actionable insights. In this role, you'll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they … senior stakeholders, you'll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making. Data Visualisation ...

revenue opportunities. Support the implementation of new pricing approaches – monitoring performance and ensuring pricing governance. Key Accountabilities: Data Analysis & Reporting Collect, organise, and analyse customer and commercial data. Support pricing analysis and prepare data-driven recommendations. Build and maintain reports and dashboards to track performance. Market Research Conduct desk … research on competitors, market trends, and industry developments. Support the creation of market intelligence reports. Benchmark customer and competitor pricing information. Customer Research Assist in preparing and conducting customer interviews and surveys. Summarise and present customer insights in a clear, structured way. Collaborate with product, sales ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

hands-on Product Manager that will lead the product vision, strategy, and execution, ensuring their innovative product offerings align with market demands and customer needs. You will own the end-to-end product lifecycle, driving a customer-focused approach, and have leadership over the design and user experience … Market Focus & Ownership of Design Cross-functional Leadership - Work closely with engineering, marketing, sales, and operations to ensure smooth execution of the product roadmap. Customer Experience & Research - Voice of the Customer & User Experience (UX) Digital & Data Integration - Data-Driven Decision-Making & Technology Alignment Market Research & Competitive Landscape - Competitive ...

understand. There's over £1 trillion sitting in UK pensions, but much of the industry is still stuck with outdated products and poor customer experiences. Penfold is changing that with a modern, tech-first platform that puts employers and savers first. We're a growing team of ~50 people … targets Close a high volume of smaller deals efficiently while delivering a great buyer experience Running effective sales cycles Lead structured discovery to understand customer needs and decision criteria Deliver tailored product demos focused on employer use cases Clearly articulate Penfold's value and handle objections confidently Move deals ...

experiments, and love turning zero into something, we want to talk to you. As Innovation Product Manager, you'll sit at the intersection of customer insights, emerging trends, and product experimentation, leading initiatives that shape our future strategic direction and its product roadmap. What you'll do Partner with … Director of Product/SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders to test bold ideas quickly and effectively Translate ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...