25 of 25 Remote/Hybrid Customer Retention Jobs in the South East

Customer Success & Onsite Services Manager Electrosonic is Where Imagination Comes to Life. At Electrosonic, our team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. We provide an environment where you will be challenged and inspired daily. If you seek excitement … invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. Main Purpose of Position The Customer Success & Onsite Services Manager is responsible for ensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite ...

Manage and develop a portfolio of international client accounts. Drive customer retention, satisfaction and account growth. Work closely with internal teams to deliver exceptional client experiences. Summary Account Manager opportunity with a growing technology business supporting a global client base. Manage and develop long-term customer … Account Management, Customer Success or a client-facing commercial role. Strong communication and stakeholder management skills. Commercial mindset with a focus on client retention and growth. Experience using Salesforce or similar CRM systems would be beneficial. Able to commute to Thame, Oxfordshire, with hybrid working flexibility available. ...

Strategic Customer Success Manager - Fully Remote Salary: £60,000 to £70,000 plus 10% to 20% performance-related bonus Location: Remote, UK MFK Recruitment is working with a well-established global software company to recruit a Strategic Customer Success Manager. Our client provides an AI-powered, code-free … past six years, MFK Recruitment has placed 16 people with the business, and 10 are still working there today. The opportunity The Strategic Customer Success Manager will take ownership of a portfolio of strategic, growth and high-potential enterprise customers. You will build relationships with executive, operational and technical ...

unique, we invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences.Main Purpose of PositionThe Customer Success & Onsite Services Manager is responsible for ensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite … managed services across assigned customer accounts.Acting as the primary post-sales relationship owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long-term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer ...

Purpose of Position As a Customer Insights & Strategy Lead, you will act as a trusted strategic advisor, helping customers solve complex business challenges through data-driven insight, analysis, and consultancy. By combining Awin's unique data assets with channel expertise, you will drive customer growth, retention, and long-term partnership value. Key Tasks Strategic Insight Delivery Deliver advanced analysis and strategic recommendations that solve customer business challenges and drive measurable growth. Translate complex data into compelling narratives that support executive decision-making. Develop affiliate, measurement, attribution, and full-funnel growth strategies tailored ...

invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. Main Purpose of PositionThe Customer Success & Onsite Services Manager is responsible for ensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite managed … services across assigned customer accounts. Acting as the primary post-sales relationship owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long-term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer ...

Month Maternity Cover) Competitive Salary + Company Car + Excellent Benefits Milton Keynes | Hybrid Working (3 days office/2 days home) Drive Customer Experience Transformation Our client is a well-respected international brand known for delivering exceptional customer experiences. They are seeking a Data & Insight Manager … lead a critical Customer Experience (CX) programme during an exciting period of change. This is far more than a traditional data role. While you'll use insight to influence decisions, your primary focus will be leading the implementation of a new customer experience platform, managing supplier relationships ...

Month Maternity Cover) Competitive Salary + Company Car + Excellent Benefits Milton Keynes | Hybrid Working (3 days office/2 days home) Drive Customer Experience Transformation Our client is a well-respected international brand known for delivering exceptional customer experiences. They are seeking a Data & Insight Manager … lead a critical Customer Experience (CX) programme during an exciting period of change. This is far more than a traditional data role. While you'll use insight to influence decisions, your primary focus will be leading the implementation of a new customer experience platform, managing supplier relationships ...

Month Maternity Cover) Competitive Salary + Company Car + Excellent Benefits Milton Keynes | Hybrid Working (3 days office/2 days home) Drive Customer Experience Transformation Our client is a well-respected international brand known for delivering exceptional customer experiences. They are seeking a Data & Insight Manager … lead a critical Customer Experience (CX) programme during an exciting period of change. This is far more than a traditional data role. While you'll use insight to influence decisions, your primary focus will be leading the implementation of a new customer experience platform, managing supplier relationships ...

customers to source effectively, stock efficiently, sell profitably and service competitivelyKlipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.The Customer Success Manager (CSM) is accountable for driving measurable customer outcomes, retention, and long term value across a defined portfolio of customers.This role ...

This is an exciting opportunity for someone who loves uncovering insights from data and translating them into actionable recommendations that drive sales, margin growth, customer retention, and business performance. Working closely with senior leaders across Merchandising, Buying, Planning, Allocation and Finance, you'll play a key role … business. Your responsibilities will include: Delivering insightful hindsight, line planning, and in-season performance analysis. Identifying opportunities to improve sales, margin, inventory productivity and customer growth. Partnering with Merchandising and Buying teams to support strategic planning and decision-making. Analysing market trends, competitor pricing and customer behaviour ...

days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. Building … optimising customer journeys, segmentation, automation and using data/testing to improve performance. Working in an organisation where CRM is relatively immature and needs to be properly established. Taking the customer on a journey, not hard-selling them, but to reassure and support them. Giving them the information ...

fast-growing, private equity-backed SaaS business at a pivotal stage of its growth journey. With a highly scalable recurring revenue model, strong customer retention and an experienced leadership team, the business is entering its next phase of expansion through organic growth, international scaling and strategic acquisitions. ...

+ Bonus + Equity Join a fast-growing, investor-backed subscription marketplace where your analysis will directly influence product strategy, customer growth and commercial performance. This is a highly strategic Product Analytics role offering genuine ownership, autonomy and the opportunity to shape the customer acquisition journey from … grow its Product Analytics function. With a collaborative, product-led culture, you'll work alongside Product, Engineering, Design and Marketing teams to solve complex customer problems and deliver measurable business impact. THE ROLE As a Senior Product Analyst, you'll own analytics across the customer acquisition journey, partnering ...

opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes.Working across multiple industries, they partner with clients to solve challenges around customer ...

Virtual TeamProven ability to foster and sustain strong relationships with an internal overlay and pre-sales team, effectively supporting the sales process and enhancing customer value.QUALIFICATIONS, EXPERIENCE, & SKILLS: (DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs)Educational Qualifications:Degree level qualification desirableESSENTIAL OR DESIRABLECORE Competencies & SKILLS – BASED … maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention.Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets are essential ...

Virtual TeamProven ability to foster and sustain strong relationships with an internal overlay and pre-sales team, effectively supporting the sales process and enhancing customer value. QUALIFICATIONS, EXPERIENCE, & SKILLS: (DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs)Educational Qualifications: Degree level qualification desirableESSENTIAL OR DESIRABLECORE Competencies & SKILLS … maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets ...

SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking … value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business ...

Ecommerce Digital Product Manager - Thanet This role offers the opportunity to take ownership of the client's ecommerce platform, driving digital growth, customer experience and commercial performance. Working closely with internal stakeholders, external agencies and technology partners, you will lead the development of the next-generation ecommerce website while … roadmap and commercial performance. Lead the development, testing and launch of the new ecommerce website as the business Product Owner. Drive online revenue, conversion, customer acquisition, retention and lifetime value through data-led improvements. Manage the ecommerce trading calendar, including product launches, promotions and merchandising. Monitor ecommerce ...

Business Development Executive Construction Sector Andover Full-Time Permanent Are you confident on the phone, commercially driven and motivated by building lasting customer relationships? An exciting opportunity has arisen for a Business Development Executive to join a successful construction supply business with an established and growing customer base. … This Business Development Executive role combines new business development with account management and customer retention. You'll identify and qualify new opportunities while nurturing existing customers, increasing their spend and helping them progress through the business's customer tiers. You will play a critical role in driving growth ...

that all client-related information, including contacts and meeting activities, is accurately recorded in the CRM system.Monitoring progress towards agreed revenue, gross profit, retention, and growth targets, while maintaining a credible pipeline for renewals and upsell opportunities.What Success Looks LikeDevelop a comprehensive understanding of the Advania portfolio, sales … candidate for this role will have:Experience in managing SME client portfolios with a consultative approach to build long-term relationships.Proven ability in client retention, renewals, and identifying cross-sell and upsell opportunities.Skilled in leading service review meetings, documenting actions, and ensuring follow-through across internal teams.Understanding ...

client-related information, including contacts and meeting activities, is accurately recorded in the CRM system. Monitoring progress towards agreed revenue, gross profit, retention, and growth targets, while maintaining a credible pipeline for renewals and upsell opportunities. What Success Looks LikeDevelop a comprehensive understanding of the Advania portfolio, sales … this role will have: Experience in managing SME client portfolios with a consultative approach to build long-term relationships. Proven ability in client retention, renewals, and identifying cross-sell and upsell opportunities. Skilled in leading service review meetings, documenting actions, and ensuring follow-through across internal teams. Understanding ...

their mission-critical business priorities, while managing pipeline, generating demand, and closing opportunities.This is a quota-carrying sales role focused on revenue growth, client retention, and new business development.What You'll Get: Unlimited earning potential through a competitive base salary, uncapped commissions, and additional bonusesMerit-based compensation growth … DoExecute full-cycle sales: prospecting, outreach, pipeline management, and closingGenerate pipeline through outbound prospecting, networking, and account expansionConsistently meet or exceed quota through client retention, upselling, and new businessBuild and maintain relationships with senior-level executives across enterprise accountsCollaborate cross-functionally with internal sales and account teams ...

work done with the flexibility you need to achieve your best.About the role:The Client Success team focuses on customer service and client retention versus business growth and development.Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their … companiesRegularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investmentCollaborate with internal Gartner colleagues to maximize the value Gartner delivers to clientsWhat you will need:Must be fluent ...

About the role: The Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an effective, enterprise-wide … strategy that maximizes the value delivered by Gartner’s products and services.What you will do:Account management with an outcome of increased customer satisfaction and an increase in retention and account growth Quota responsibility of $500,000+ of contract value within a territory of major client accountsMastery ...