1 to 25 of 175 Remote Customer Service Jobs in the South East

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯

Customer Service Advocate YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that. 🌍✨ Our … we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … Wireless Logic , we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Role Overview: 👀 As a Customer Service Advocate, you’re the heart of the Customer Engagement Team! Your mission: to connect with customers, solve problems, and ensure top More ❯

Digital Customer Service Administrator (4-months FTC) The FA is excited to be searching for Digital Customer Service Administrators to join our Grassroots division. The successful candidates will deliver excellent customer service to support the implementation of The FA's Grassroots Digital Products throughout … the grassroots game. What will you be doing? Deliver excellent customer service for The FA's grassroots digital products, including The FA Player Registration System, The FA Matchday App, FA Full-Time & England Football's Book Football. Produce clear, concise & innovative guidance articles to be hosted on our … administrative skills, especially in writing & constructing emails. Excellent interpersonal skills, particularly when dealing with problems in a fast-paced environment. Committed to providing excellent customer service. Beneficial: Knowledge of email support tools (such as Freshdesk). An understanding of The FA's Grassroots Technology offer. What's in it More ❯

Are you due to Graduate shortly? OR Are you a recent graduate with 1-2 years customer service experience ideally Business to Business? Coupled with strong IT skills Outlook, Excel, Teams and use of CRMs? Do you enjoy speaking to and helping people? If so, our rapidly expanding … client, within the technology sector is keen to hear from you! This varied Customer Success Executive role will be paying a basic salary of £25,000 - £27,000 plus benefits, working remotely, living within 30 minutes of Bedford or Sandy, Bedfordshire. Ideally will be a car driver, however our … for you to flourish The Person: You could be due to Graduate shortly or you could be a recent graduate with 1-2 years Customer Service experience, as well as strong IT skills and solid experience of using Outlook, Teams and Excel. You will be working from templates More ❯

Job Title: Service Desk Administrator Reporting to: Service Desk Manager Location: Ash (Kent) - Hybrid working with 2-3 days in the office per week Hours of Work: 37.5 per week (shift pattern shifts 8.30 17.00, 9.00 17.30, 9.30 18.00) Reward Package: - 25 days annual holiday + Birthday off … Opportunities Continuous learning and career development opportunities - Company Pension Scheme - Private medical Cover - Life Assurance - Extensive non-taxable benefits The role: Reporting to the Service Desk Manager you will be part of a team responsible for the logging, resolving or escalation of all requests to the IT Service Desk, ensuring that all incidents, requests and problems are resolved within targeted service levels. The Service Desk is a busy and stimulating working environment and your focus is providing customers and colleagues with the best possible level of service. This role will suit someone who is confident More ❯

LOOK TO CREATE THE IMPOSSIBLE AND OBSESS OVER CUSTOMERS! Do you excel at helping others, resolving issues with empathy and efficiency, and creating seamless customer experiences? Want to be part of a dynamic team that’s transforming the way people engage with Retail Point-of-Sale Finance? We are … looking for a Customer Service Representative to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times. You’ll be educating customers on the different ways they can manage their Snap loan in choosing the options that work best for … them. We’re looking for a detail-orientated person to complete processes and procedures while providing each customer with a seamless experience. Who are we? What do we do? Snap Finance UK is a rapidly growing FinTech company focused on digital disruption and inclusivity in the financial services industry. More ❯

than 300,000 tours, activities, and experiences worldwide. The Data, Martech & Experimentation team is at the heart of Viator's ability to scale, drive customer satisfaction, and optimize operations through data-driven, AI-powered, and highly efficient platforms . We are looking for an experienced Senior Director of Product … to lead our internal platforms across Data, Machine Learning, Experimentation, Martech, and Customer Service . This role has the option to work from one of our European offices (Oxford, London, Lisbon, or Krakow) or to be fully remote with regular travel to offices for collaboration. What You Will … Do Lead key initiatives across Viator's internal platforms including Data, Machine Learning, Experimentation, Martech, and Customer Service . Manage a team of Product Managers across multiple platform domains, ensuring alignment and collaboration across Product, Engineering, ML/AI, and Analytics. Drive a strategic vision for internal platforms More ❯

We are looking for a Customer Service Administrator, based just outside of Horsham, to work on a hybrid basis for an award winning, innovative team. You will be passionate about giving excellent customer service, striving to solve problems, with an interest in all things IT/… duties will include: * Helping customers get the most out of their software and guiding them through any queries they may have. * Providing high-level customer support via telephone and email. * Onboarding new customers onto the software. * Analysing customer needs and helping to plan the product's future. * Collaborating … with other departments in the company where necessary. * Contributing directly to user guide and support articles. The ideal candidate will have excellent customer service skills, with a desire to provide customers solutions. This is a permanent role, being offered on a hybrid basis of 3 days per week More ❯

Job Description: Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid with Farnborough head office Benefits include: 25 days holiday, private medical … scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. The team currently spend … week at the Farnborough office and 1-2 days per week working from home. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to More ❯

Job Description: Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid with Farnborough head office Benefits include: 25 days holiday, private medical … scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. The team currently spend … week at the Farnborough office and 1-2 days per week working from home. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and systems development consultancy, optimising … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting as a … primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer operational service More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and systems development consultancy, optimising … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting as a … primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer operational service More ❯

landscape. You'll collaborate with a team of six application managers, designing, implementing, and maintaining the landscape. Your expertise will focus on the ServiceNow Customer Service Management application; including case management, advanced work assignment, virtual agent, chatbots, knowledge management, SLA & entitlements, CSM/FSM workspace, customer service portal & mobile app. Moreover, you will be responsible for delivering customer integrations as well as supporting internal business integrations. Other applications on the platform where experience is preferred are Field Service Management (FSM), IT Service Management (ITSM) and Strategic Portfolio Management (SPM). You will work … integrations Create innovative solutions to drive efficiencies for business stakeholders Manage and coordinate technical projects Skills & experience: Functional Strong expertise and an understanding of customer service business processes Skilled in requirements analysis, functional and technical design, testing, and agile methodologies Strong analytical and problem-solving abilities Knowledge of More ❯

30pm (37.5 hours per week). We’re looking for a friendly, reliable and organised person to join our clients growing team as a Customer Service Advisor. Our client is one of the fastest growing UK-based internet provider specialising in fast, reliable broadband for rural and remote … areas. Using 4G and 5G technology, They deliver high-speed internet where traditional landline and fibre services lack, backed by expert support and excellent customer reviews. This role is all about helping their existing customers have a great experience, from answering day-to-day queries to onboarding new clients … runs smoothly Role Overview: As the initial point of contact for customers, you will manage a variety of administrative and support tasks, including: Addressing customer inquiries via phone and email, covering topics such as billing, contract details, and general account support. Processing customer orders, returns, and replacement equipment. More ❯

Receptionist/Operations Assistant About Tecknuovo We are a technology delivery partner, offering a unique service in the undiscovered sweet spot between consultancy and capability development. There’s a better way to deliver consulting services. We do that by freeing our customers from dependency in everything we do. We … our business, foster sustainable growth practices, and drive operational discipline across our business operations in pursuit of operational excellence in the delivery of our customer projects. Our team focus on enabling opportunity and competitive advantage through a customer service mindset and desire to continuously improve our business … We work Fridays’ primarily as a focused work from home day, so your role will not be required on Fridays. Key personal attributes Great customer service ethos – friendly, efficient and helpful attitude Strong communication skills, both written and verbal (professional telephone manner) Ability to maintain high standards of More ❯

We have an exciting opportunity for a Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too. Hybrid working is in play for the successful … Service Delivery Manager. Two to three days a week, the SDM will travel to Reigate (Surrey), East Sussex, and Cambridgeshire. On average, the SDM will be able to work from home for two days a week. Extremely ambitious company, and they’re very interested in having individuals join their … team, who are keen to progress and succeed (The vast majority of our candidates have progressed in a short space of time!) Service Delivery Manager - Job Purpose: The Service Delivery Manager is a significantly customer facing role that ensures customers have a local and dedicated point of More ❯

combines expertise, passion, integrity and innovation to the seamless and efficient processing of all activities including and not limited to End of Lease Activities, Customer-service and in-life query management, Lease schedule and Acceptance certificate creation. As an Operations Team Leader you are responsible for the management … e.g. monthly business reviews) Performance management and trend analysis Maintaining accurate data in all relevant systems to support project requirements Working alongside the local Customer Experience Specialists to address critical operational pain-points and in the implementation of process improvements Identification of process improvement opportunities, including automation where possible … system workflow understanding in general back office and after-sales operations; a leasing background is an advantage Strong understanding of CHG solution offerings, including customer-service management and or other related services within a leasing or after-sales operational perspective Strong understanding of asset/I.T fleet management More ❯

we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … through seamless migrations and ownership changes. Reporting to the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders … making a real impact on customer experience and operational efficiency. Your Daily Quest (Key Responsibilities): 🌎 Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in the loop with regular, clear progress updates throughout the More ❯

Own It : We take responsibility and deliver with integrity. Doo The Extraordinary : We go beyond expectations to achieve the remarkable. About the role As Service Delivery Manager, you will be responsible for ensuring the efficient and effective delivery of our Managed Services offering to our clients. You will oversee … service operations, manage client relationships and ensure our service level agreements are met and exceeded. You will always be looking for ways to continuously improve our service delivery processes. You will serve as the key point of contact for clients, driving customer satisfaction, operational excellence and … essential for fostering collaboration and ensuring team and client satisfaction. This role reports into the Chief Operations Officer. Domain Knowledge Strong understanding of IT Service Management (ITSM) frameworks such as ITIL and how to effectively implement and deliver them to clients. Strong knowledge of software development lifecycle, ensuring alignment More ❯

thrive in a fast-paced environment? If your answer is yes, then we want to hear from you! A bit about the role: Our Service Delivery Specialist Team is committed to providing exceptional support to customers using our Managed Service, an all-in-one employee remote device management … solution. We are seeking an additional team member who can respond swiftly and accurately to customer enquiries and support requests, ensuring an outstanding experience every time. You will be the go to person for handling customer queries through chat channels including Slack, ensuring responses are lightning fast and … be a key part of your daily routine. You will form part of the wider Support Services Team - a department dedicated to supporting overall customer needs. While your core focus will be supporting our Manager Service customers, you will also receive training in other areas, such as Sales More ❯

Service Desk Analyst (1st Line) West London – Hybrid Salary range £30,000 plus excellent benefits package The Company A dynamic and forward-thinking Managed Service Provider renowned for delivering reliable and cutting-edge technology solutions. This is your opportunity to play a pivotal role within their Service …/2 days from home after probation) Private Medical Company socials/events Season Ticket Loans Paid Certifications & Qualifications Annual Salary Reviews As a Service Desk Analyst, your key responsibilities will include: Answer IT requests and issues by phone, email, and ticket system Fix 1st line tickets within the … set time targets Log and update tickets clearly with detailed notes Give great service and make sure customers have a good experience Review your own tickets, set priorities, and escalate problems when needed Work with partners and suppliers to help fix customer problems When needed, manage incoming requests More ❯

This role is a maternity cover for the Head of eCommerce. Leading the digital function of the business in Digital marketing, eCommerce trading, DTC customer services and digital development. The role requires a candidate with strong trading and digital marketing experience to handle Perfect Moment’s peak winter trading … a candidate with a hands-on approach with a proven track record in eCommerce management, digital marketing, data analytics, and a passion for driving customer-centric innovation. Key responsibilities; eCommerce Trade & Reporting · Set and monitor sales targets, ensuring revenue growth and profitability. · Analyse and report on key eCommerce metrics … and key customer metrics · Leverage analytics tools (GA4 and CRM reporting) to monitor, track, and report on KPIs for eCommerce activities. · Use data to inform decisions around product pricing, inventory management, promotions, and marketing tactics. Digital Roadmap · Implement the eCommerce strategy aligned with business objectives. · Manage the development agency More ❯

Our client is seeking a skilled Customer Service Sales Executive . The role is offered as a full-time permanent position, working from home one day a week (currently Friday). Compensation and Benefits Salary: excellent salary and benefits Location: Dartford Hours: 8.30 am to 5.00 pm Benefits … Rota basis. Role Overview Working in a team of 5, the overall purpose of the role is to grow sales and ensure an excellent customer experience. The key responsibilities include building strong and sustainable relationships with customers, acting as a trustworthy advisor, delivering excellent customer service, and … Centres and Operations to ensure smooth transactions. Performance Metrics Average Order Value Value Conversation Rate Conversation Rate/Quote Hit Rate Quote Follow Up Customer Satisfaction Other agreed KPI's Qualifications and Skills Relevant education and/or relevant work experience Fluent in English - both in writing and speaking More ❯