1 to 25 of 84 Remote/Hybrid Customer Service Jobs in the South East

Title: Service Desk Coordinator Location: Ashford, Kent Salary: Competitive Job Type: Full time, Permanent Working hours: 37.5 hours per week, Monday to Friday 08:30 - 17:00. Closing Date: Friday 30 January 2026 About Us: Boon Edam is the world market leader in commercial, high-end entry solutions … customers worldwide. Are you looking for a new career opportunity within a diverse, globally recognised company in the construction industry? Are you passionate about customer satisfaction? We have an exciting opportunity for a Service Desk Coordinator to join our highly successful team. What do we expect from ...

review candidates. After applying, you will be invited to create your profile on the Via platform. Your profile stays anonymous until you match. Junior Customer Service Advisor – Fast-Track Career Opportunity Location: London/Hybrid options available Salary: £25,000–£28,000 + bonus potential Why this role … popular UK platform connecting thousands of customers every day . This is entry-level friendly and a perfect opportunity to launch your career in customer service, client success, or operations. You will be the first point of contact for clients, helping them navigate our service and delivering ...

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Norwegian Speaking Customer Service Advisor/Claims Advisor on a fully remote basis to a Tech Scale up. As an Norwegian Speaking Account Coordinator/Claims Advisor it will be your responsibility to work with customers, primarily those … based in the Norwegian speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries ...

customs agents, and logistics companies streamline import and export processes by ensuring smooth integration with HMRC systems and facilitating efficient, compliant trade operations. The Service Desk is recognised for providing industry-leading support for a well known Freight Software system, a mature client/server application in service … person We are seeking a Technical Freight Support Specialist with a strong background in customs declarations and/or freight forwarding to join our Service Desk. This is a unique opportunity for someone with industry-specific knowledge who is looking to transition into or grow within the field ...

Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Contract - 9 month fixed term contract (start ASAP) Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? Do you understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most ...

Service Desk Analyst - £31k - Hybrid Work About the Role We are seeking a customer-focused Service Desk Analyst to provide high-quality IT support to both head office and remote/site-based staff. You will play a key role in ensuring IT services are delivered efficiently … professionally, and in line with agreed service levels and defined processes. This is an excellent opportunity for an experienced Service Desk professional who thrives in a fast-paced environment and enjoys solving technical problems while delivering outstanding customer service. Key Responsibilities Record, prioritise, and manage service ...

assets, and ensuring the consistent delivery of a high-quality user experience aligned to Fortescue's global standards. This role requires a proactive and customer-focused professional who is passionate about technology, thrives in a fast-paced environment, and takes ownership of delivering high-quality service outcomes. … successful candidate will uphold Fortescue's Service Management practices, including Hardware Asset Management (HAM), while fostering collaboration, professionalism, and continuous improvement across the UK region. What you will do Customer Satisfaction and Executive Support Deliver outstanding customer service and maintain professional, courteous relationships with end users. ...

assets, and ensuring the consistent delivery of a high-quality user experience aligned to Fortescue's global standards. This role requires a proactive and customer-focused professional who is passionate about technology, thrives in a fast-paced environment, and takes ownership of delivering high-quality service outcomes. … successful candidate will uphold Fortescue's Service Management practices, including Hardware Asset Management (HAM), while fostering collaboration, professionalism, and continuous improvement across the UK region. What you will do Customer Satisfaction and Executive Support Deliver outstanding customer service and maintain professional, courteous relationships with end users. ...

information within the intranet to support internal processes and training material being kept up to date. The successful candidate will have/be: Fantastic customer service skills and a strong customer focused approach. Previous experience within a customer service or customer support role. Excellent … experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment. By working with us, you will be helping support charities across Kent ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Contract - 9 month Fixed Term Contract, start ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best … customer service? Do you understand why companies use financial statements, balance sheets etc? The company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers ...

Customer Support Advisor Are you looking for a role that offers development and the opportunity to make a real impact? As a Customer Support Advisor, you will be the first point of contact for customers, providing exceptional support and guidance. This role is perfect if you want … grow your skills in a dynamic, supportive environment. Customer Support Advisor Responsibilities This position will involve, but will not be limited to: Handling a high volume of outbound warm calls daily to gather relevant information from customers, supporting their registrations and renewals to ensure compliance and smooth operations. Responding ...

Service Delivery Manager - Bracknell (Hybrid) - MSP - £43k-£47k Do you thrive in leadership roles and want to join a growing MSP that truly invests in its people? Due to continued expansion, a dynamic Managed Services Provider based in Bracknell is looking for an IT Service Delivery Manager … lead their 7-person service desk team . Supporting over 60 clients , this MSP prides itself on a collaborative culture, excellent customer service, and strong technical delivery. You'll step into a key leadership role where your experience in service management, people development, and operational excellence ...

Role: Deputy Service Desk Lead (Shift Based) Salary: £30,000 - £32,500 Location: Shrivenham (Hybrid 1 Week On-Site, 1 Week Remote) Network IT are supporting a fast-growing organisation seeking a Deputy Service Desk Lead to help oversee day-to-day Service Desk operations … shift-based environment. You will play a key role in supporting the Shift Leader, guiding a team of Service Desk Engineers, and ensuring customer-focused, high-quality technical support delivery across all incoming incidents and requests. This is an excellent opportunity for an experienced Service Desk professional ...

leading supplier of branded phone charging equipment for eventsspecializes in creating custom branded mobile charging zones and portable battery power solutions to enhance customer experiences at events, exhibitions, brand activations, and permanent installations. With an extensive range of innovative charging equipment for phones, tablets, and laptops, the company provides … team members. Role Description This is a part-time remote role for a Sales Administrator covering both operations. The responsibilities include processing customer orders, responding to customer inquiries, managing communication with clients, and coordinating sales activities. The role ensures seamless operations and contributes to the overall success ...

configure Hyper-V Assisting on project work (e.g. SharePoint migrations, email migrations, Cyber Essentials+ for clients) Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage) to manage tickets and SLAs Assist with workstation setups and fault diagnosis (hardware/software) Deliver excellent customer service … Backup Exclaimer, CloudAlly, Heimdal Security, Keeper, Password Boss, Augmentt What You'll Need: Previous IT experience working at an IT MSP Strong communication and customer service skills Confidence on the phone and in client-facing situations Ability to manage time, multitask, and work to SLAs A team player ...

effective operation of a Utilities Metering Department. Ensuring the metering database is accurately maintained and kept fully up to date. Monitoring and dealing with customer queries in Jira, responding to email and telephone enquiries accordingly. Providing external customers with updates and updating customer portfolio statuses. Providing remote fault … analytical mind. This role would suit a graduate with a high attention to detail, who enjoys working on systems, excel and also enjoys customer interaction via phone and through email communication. You will already possess a minimum of 1-2 years experience working in a commercial office environment. ...

deploying Windows 7/10 Supporting Microsoft Office 2013 Proactively working to improve internal processes Pro-actively identifying potential problems and issues on customer sites Identification of potential opportunities to replace or implement new solutions Key Skills and Experience Very good English communication skills. Great customer service … resolve Windows system and software related issues. Printer setup, management and driver configurations. This is a job for an experienced IT professional with great customer service skills. If you are looking to get into IT this is not the job for you. ...

technology platforms within the London Market Insurance sector, gaining valuable experience to build a successful IT career. This role combines technical problem-solving with customer service, supporting an insurance claims platform and delivering exceptional user experiences. Key Responsibilities Provide first-line application support via phone, email, and ITSM … SLAs. Troubleshoot a wide range of issues, from password resets and system guidance to more complex queries, including API-related problems. Triage and prioritise service requests and incidents, balancing routine tasks with advanced application queries. Support onboarding activities, including account setup and access permissions. Deliver excellent customer service ...

client is looking for a Client Support Specialist to join their team.This is a Homebased role Looking for someone with strong admin skills, customer service skills.Sales skills an advantageConfident on the phone, telesalesIT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses … service contracts for existing customers from T1 to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets ...

join a wonderful company based in Uxbridge. The ideal candidate will have good technical knowledge and understanding of technical processes as well as exceptional customer service skills. This role would suit candidates working in a retail role where you provide technical support on products, looking for their first … make out bound calls where the breakdown has been received by other channels Add clear notes on calls which are progressed for attendance Create service reports with a clear description once a call has been cleared over the phone Proactively Review remote access reports for faults on equipment likely ...

Role: Service Desk Analyst Location: Hertford, Hertfordshire Model: Hybrid-working Salary: Up to £32,000 Overview We are seeking an experienced Service Desk Analyst with strong 2nd line support capability to join a Managed Service Provider (MSP) environment. The role involves supporting multiple client organisations across Windows … resolution. You will work in a fast-paced, client-facing environment, delivering high-quality technical support, adhering to SLAs, and contributing to continual service improvement across a diverse customer base. Key Responsibilities Provide technical support to end users across Windows 10/11 and Microsoft-based systems ...

efficient and resilient operations. The company operates as part of a larger global aviation group, contributing advanced software capabilities that strengthen operational visibility and customer service across the wider aviation services portfolio. Your new role The Data Engineer is a key member of the Customer Success function … with the business. This is a hands-on role, which focuses on migrating customer data from third-party systems into the company platform; all whilst ensuring that the data loaded is accurate, validated and ready to support a successful onboarding. They identify opportunities to re-use existing data flows ...

First Line Support Engineer/IT Service Desk Technician Join a forward-thinking managed services organisation as a 1st Line IT Support Engineer delivering IT support, troubleshooting and cloud computing solutions. This hybrid role offers exposure to Microsoft Azure, cybersecurity and digital transformation projects. If you’ve also worked … Helpdesk Analyst, 1st Line Support Engineer, First Line Support Technician, Technical Support Engineer, Application Support Analyst, Cloud Support Engineer, IT Support Technician, IT Technician, Service Desk Analyst, Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist. SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION ...

benchmarks and recommendations for improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure upgrades ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Join Our Team: Sales Support & Customer Executive Are you the "operational glue" that keeps high-performing Sales teams together … looking for a proactive, data-savvy, and customer-centric Sales Support & Customer Executive to act as a vital link between our sales team and our valued clients. If you thrive in a fast-paced environment where you can juggle analytical reporting with relationship management, this is the role ...