Reading, Berkshire, England, United Kingdom Hybrid/Remote Options
Landmark Information Group
CustomerServiceAdvisor Reading/Hybrid What it's like to work at Ochresoft: Do you want to work in an award-winning team? Well, this is your chance. We're a friendly, dynamic and supportive bunch who encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are … Reading Office, our team work remotely for most of the time. We would expect you to attend the office as needed. The Opportunity This role is within our Customer Support Team. They provide an award-winning standard of customerservice delivery, providing support and advice to Ochresoft customers. Our customers are Conveyancing and Private … Client Legal Professionals, and our CustomerService Advisors help them to get the best from our products and services. You will be providing first-line support over the telephone and via our ticketing system. You will be responsible for capturing all the relevant information relating to our customers and their reason for contact to ensure they More ❯
CustomerServiceAdvisor £22,000 - £24,000 | Reading, Hybrid | Permanent An exciting opportunity has arisen for a CustomerServiceAdvisor to join a leading, award-winning organisation within the property and technology sector. You’ll be part of a friendly, dynamic, and supportive team that values collaboration, innovation, and continuous … role based in Reading, requiring just one day per week in the office, offering a great work-life balance alongside excellent development opportunity. Key Responsibilities: Provide first-line customer support and advice via phone and ticketing system Log and manage all relevant details to ensure smooth and effective resolution Deliver exceptional service and maintain customer … coaching Collaborate closely with colleagues to share knowledge and resolve complex queries You’ll also bring: A good standard of education (A-Level or equivalent preferred) Previous frontline customerservice experience Proficiency with PCs, MS Office, and web-based systems Knowledge of Zendesk or Salesforce (advantageous but not essential) Strong organisational and time management skills Ability More ❯
High Wycombe, Buckinghamshire, England, United Kingdom
Trinity Resource Solutions
chain issues. Your common-sense approach coupled with a natural ability to resolve any issues successfully and with the best intentions are a must. You will provide excellent customerservice to support Franchisees, internal teams, and customers. This role would suit someone who has previous experience within a customerservice focused role More ❯