2 of 2 Customer Service Representative Jobs in the South East

to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Service Representative to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel More ❯

PURPOSE OF POSITION To exceed customer expectations of service and support and promote business growth. Managing a caseload and a number of key accounts, the CSR will be responsible for ensuring that our customer journey is as efficient as possible with timely advice, support and resolution of enquiries. Provide pre and post sales support and applications advice … and focus on continuous improvement of our service. ESSENTIAL FUNCTIONS Ensure customer enquiries are resolved within service level agreements Managing a caseload of customer enquiries Managing a number of key accounts, undertaking regular calls and meeting via teams to build customer relationships Providing advice and finding solutions for customer applications. Perform contract reviews on all … orders received to ensure compliance with customer contract or quotation before release to manufacturing liaising with the Production/Manufacturing as necessary. Clean and control orders, construct part numbers as required and pricing checks. Issue and follow up on quotations. Inform customers on actual status of their delivery dates. Administer all acknowledgements to the customer. Work with all internal More ❯