Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Sovereign Housing Association Limited
We have a new opportunity for a CustomerService Delivery Specialist to join our CustomerService Management Centre (CSMC) Team based in either Hertford or Basingstoke. We offer hybrid working at SNG, you'll need to be able to come in to the office regularly during your initial training. This is a full time permanent … role where we are offering a starting salary of £32,000 - £38,000 depending on experience. The role: The CSMC is our main point of contact. As our CustomerService Delivery Specialist, you will play a pivotal role in transforming how we engage with our customers. The role will provide support in the delivery of customer … This is an exciting journey to be part of as we enhance our omni-channel offering. What we are looking for: Someone who is passionate about delivering first class customerservice with an ability to analyse and interpret data to drive service improvements. Collaborative working with key stakeholders is key to providing a unified customer experience. More ❯
london, south east england, united kingdom Hybrid / WFH Options
Addition+
CustomerService Operation Specialist This fast-growing business is setting new standards in how customers are supported, blending premium service with smart technology. They’re now looking for someone who can keep operations running smoothly while ensuring every interaction feels first-class. Role Overview: Location: London (hybrid) Package: Competitive + benefits Industry: Consumer/Tech What … You’ll Be Doing: Managing customer conversations across live chat, email, and other digital platforms. Using AI tools to improve response times and reduce repetitive tasks. Tracking orders and operational tasks to make sure everything stays on schedule. Delivering an experience that reflects the company’s high standards at every touchpoint. Main Skills Needed: Background in customer support … genuine empathy for customers. What’s in It for You: Be part of a growing company that’s embracing new technology. A culture that values both operational excellence and customer care. Opportunities to learn, grow, and expand your skills as the business scales. Flexible working with a team that supports fresh ideas and collaboration. Call to Action: We’ll More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Addition+
CustomerService Operation Specialist This fast-growing business is setting new standards in how customers are supported, blending premium service with smart technology. They’re now looking for someone who can keep operations running smoothly while ensuring every interaction feels first-class. Role Overview: Location: London (hybrid) Package: Competitive + benefits Industry: Consumer/Tech What … You’ll Be Doing: Managing customer conversations across live chat, email, and other digital platforms. Using AI tools to improve response times and reduce repetitive tasks. Tracking orders and operational tasks to make sure everything stays on schedule. Delivering an experience that reflects the company’s high standards at every touchpoint. Main Skills Needed: Background in customer support … genuine empathy for customers. What’s in It for You: Be part of a growing company that’s embracing new technology. A culture that values both operational excellence and customer care. Opportunities to learn, grow, and expand your skills as the business scales. Flexible working with a team that supports fresh ideas and collaboration. Call to Action: We’ll More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Addition+
CustomerService Operation Specialist This fast-growing business is setting new standards in how customers are supported, blending premium service with smart technology. They’re now looking for someone who can keep operations running smoothly while ensuring every interaction feels first-class. Role Overview: Location: London (hybrid) Package: Competitive + benefits Industry: Consumer/Tech What … You’ll Be Doing: Managing customer conversations across live chat, email, and other digital platforms. Using AI tools to improve response times and reduce repetitive tasks. Tracking orders and operational tasks to make sure everything stays on schedule. Delivering an experience that reflects the company’s high standards at every touchpoint. Main Skills Needed: Background in customer support … genuine empathy for customers. What’s in It for You: Be part of a growing company that’s embracing new technology. A culture that values both operational excellence and customer care. Opportunities to learn, grow, and expand your skills as the business scales. Flexible working with a team that supports fresh ideas and collaboration. Call to Action: We’ll More ❯