2 of 2 Data Insight Analyst Jobs in the South East

CX Data & Insight Analyst Location: Egham (Hybrid - 3 days in the office per week) Salary: up to £40,000 About the Role Our client is seeking a CX Data & Insight Analyst to play a pivotal role in shaping how customer experiences are understood and improved. This role is perfect for someone who loves working … with data, has a curious mindset, and is passionate about uncovering insights that drive meaningful change. As part of the Customer Experience team, you'll leverage analytics, machine learning, and AI-driven tools to identify trends, behaviours, and opportunities across the customer journey. You'll transform complex data into compelling insights that inform strategic decision-making and improve … maintain analytical models, dashboards, and visualisations using tools such as Python, R, Tableau, or Power BI. Apply machine learning and natural language processing techniques to both structured and unstructured data sources. Monitor key CX metrics (NPS, CSAT, conversion rates) to identify emerging trends, opportunities, and risks. Conduct exploratory analysis to uncover customer pain points and behavioural patterns. Translate data More ❯

Business Data & Insight Analyst Haddenham (UK) – hybrid model MAIN RESPONSIBILITIES Develop and execute implementation of account activity within Data Alliance and Mobile Touch systems. Communicate all relevant changes to the field driving order in the Demand Driven Order process. Provide first line technical support, when standard processes fail to operate, including SAP and Mobile Touch Data … Manage weekly changes to deliver sales number in line with SMT instruction. Support delivery of Field Operations team goals and activities as appropriate. Oversee the daily activities of the Data Analysis and manage and develop their OGSM and personal development goals. Provide guidance, coaching, and mentorship to ensure a high level of performance and job satisfaction Collaborate with senior … strategic plans for field operations Identify opportunities for process improvements and operational enhancements Analyse large datasets to identify trends, patterns and correlations. Provide insights and actionable recommendations based on data analysis. Design and develop reports and dashboards to visualise key performance indicators (KPI's) and business metrics Utilise data visualization tools such as Power BI, Tableau, or Excel More ❯