NEC Application Support Specialist
- Hiring Organisation
- The Hyde Group
- Location
- South East London, London, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £60,000
business-critical applications remain stable, reliable and fully supported. You will provide technical expertise across our application portfolio, resolving incidents, supporting upgrades, improving data quality and helping operational teams deliver effective services. Key Duties Provide expert support across Hyde's application portfolio, resolving incidents and service requests within agreed … service levels. Lead investigations into high-priority, recurring or complex application, integration and data issues, identifying root causes and recommending long-term fixes. Support approved configuration, minor enhancements, testing, upgrades, patches, releases and post-implementation validation. Investigate data quality and reconciliation issues, produce reports, data extracts ...