to (re)identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy. As a senior leader in SoftServe’s Design Office, the Service Design Lead is responsible for advancing, scaling, and evangelizing our global Service Design practice. This role is … physical touchpoints, and complex backend systems to deliver seamless, innovative, and measurable end-to-end service experiences. You will lead and execute service design strategies for major client engagements, mentor crossfunctional teams, and contribute to thought leadership—while also driving AI-informed and AI-enabled service innovation across … a critical role in partnering with Product Managers, Business Analysts, Solution Architects, and Client Partners to shape holistic solutions that fuse human-centered design with technological capability. You will also contribute to the evolution of SoftServe’s broader experience design group, which includes product designers, visual More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, designsprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability More ❯
or mentoring UX professionals. Ability to influence and communicate effectively with senior stakeholders across IT and business functions. Deep understanding of user-cantered design principles, accessibility standards, and responsive design. Familiarity with modern design and prototyping tools (e.g., Figma, Adobe XD, Axure, Sketch). Hands-on … with JS, React and CSS styling, reuse of react library, storybook for react component library, must have used tools/software to manage design system Excellent communication, facilitation, and collaboration skills. Nice to have experience working with Sitecore, Pega, and Guidewire Digital platforms Key Responsibilities: Lead the design … journeys, workflows, and user interfaces across all our digital platforms. Collaborate with Product Managers, Designers, Developers, and Business Analysts to ensure user-cantered design is embedded across all initiatives. Provide UX strategy, design advice, and best practices to product teams as part of the Product Experience More ❯
VP of User Experience. You'll work closely with Product and Engineering leaders and other business partners to ensure that the products we design and build are aligned with user needs and expectations. As a senior member of the UX team, you will manage a distributed team of … UX designers, drive collaborative design practices, and ensure quality and a sense of urgency within the team, emphasizing the use of Agile tools and techniques. Deeply understand our product strategies so you can effectively staff initiatives across multiple PM and dev teams and analyze the long-term impact … and an engaging experience. Determine research needs to better understand users' behavior and goals. Serve as a subject-matter expert in user experience design and act as a thought leader for opportunities that solve business challenges, while meeting brand and user needs. Work across the UX, PM, and More ❯