GraduateSupportAnalyst, Customer Support, Excel, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and Excel skills? If so, this could be the ideal opportunity to kick-start your career!My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/GraduateSupportAnalyst to join their team at an exciting time. This role is perfect for a dynamic and enthusiastic individual eager to make an impact by supporting clients and improving customer experience. The Role Based at their Oxfordshire site, you’ll work closely with a small, collaborative team, using your technical skills to enhance customer interactions. You’ll be … You’ll be joining an innovative organisation delivering cloud-based technology used across multiple industries. With a strong track record of success and ongoing expansion, they are seeking a graduate who’s eager to grow with them and contribute to their mission of exceptional client support. Benefits 25 days holiday Flexible working, including remote options Onsite parking What You More ❯
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
GraduateSupportAnalyst, Customer Support, Excel, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and Excel skills? If so, this could be the ideal opportunity to kick-start your career! My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/GraduateSupportAnalyst to join their team at an exciting time. This role is perfect for a dynamic and enthusiastic individual eager to make an impact by supporting clients and improving customer experience. The Role Based at their Oxfordshire site, you'll work closely with a small, collaborative team, using your technical skills to enhance customer interactions. You'll be … You'll be joining an innovative organisation delivering cloud-based technology used across multiple industries. With a strong track record of success and ongoing expansion, they are seeking a graduate who's eager to grow with them and contribute to their mission of exceptional client support. Benefits 25 days holiday Flexible working, including remote options Onsite parking What You More ❯
The GraduateSupportAnalyst will manage the day-to-day operations of the client's exchange platforms, offering first-line technical support. They will troubleshoot, resolve, and escalate issues while ensuring smooth and efficient platform performance. Client Details The client is a leading European exchange operator and financial services provider that offers both primary and secondary trading … of equities, as well as licensing cutting-edge exchange infrastructure technology. They are known for their innovative business model and operate across multiple European markets. Description The GraduateSupportAnalyst's duties include: Managing the daily operations and maintenance of multiple exchange platforms. Providing first-line support by answering calls, troubleshooting issues, and escalating when necessary. … with departments such as Compliance, Infrastructure, and Sales to ensure seamless platform operations. Creating and deploying necessary changes, troubleshooting issues, and compiling outage reports for incidents. Profile The ideal GraduateSupportAnalyst candidate will have some experience in a technical support role, with proficiency in Microsoft Excel, SQL, and Unix/Linux servers. They should have More ❯