Technical Support Administrator
Chatham, England, United Kingdom
TDA
expected to get incidents resolved in a timely manner. Tickets will originate from the Service Desk for the key Custom business systems across the IBM estate. The key purpose of this role is to “Keep the lights on” by ensuring the business has stable systems from a day-to-day … deployment and code promotions. Receiving post implementation sign off from the business that delivery into production has been successful Monitoring the application on the IBM estate, BRMS, Replication, DR Test Verification of systems as per the yearly DR policy. Liaise with auditors for documentation and information requests All Change Requests more »
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