About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional ITsupport and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rd Line SupportSpecialist to join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: Resolve escalated technical issues related to Windows … Office 365, and Azure environments. Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations. Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes. Implement, configure, and manage solutions in Azure and Office 365 environments. Liaise with clients to understand their technical needs and provide tailored solutions. More ❯
ITSD - Admin Support Associate Location: London (2-3 days onsite) Contract: 12-month contract, with potential extensions up to 2 years Rate: £170 - £290 per day via PAYE About the Role We're looking for a versatile and detail-oriented Admin Support Associate to join our ITSD team. This role blends administrative support, IT operations, governance … If you enjoy working across different functions and collaborating with global teams, this role offers a unique opportunity to make an impact. Key Responsibilities Provide day-to-day administrative support to ITSD staff, ensuring smooth operations. Assist with budget control , procurement processes, and expense management: Issue purchase orders (POs), process invoices, and submit via Coupa/IMS. Handle staff … expense claims accurately. SupportIT asset management and governance: Process HEAT requests (e.g., leaver and loan laptops). Conduct audits across London and EMEA offices. Maintain accurate data records and reporting within governance frameworks. Collaborate with internal teams and stakeholders to resolve queries and ensure compliance. Work with IT systems for daily operations and support process More ❯
Farnborough, Hampshire, England, United Kingdom Hybrid/Remote Options
Plum Personnel
ITSUPPORT AND KNOWLEDGE BASE SPECIALIST FULLY REMOTE SALARY - COMPETITIVE Our client is an innovative IT company, focused on enhancing their software solutions and customer experience. Role Overview: They are seeking a motivated individual with a background in IT or accountancy to support their chat bot and knowledge base development. The role involves researching … areas for improvement. Input and maintain information in the knowledge base and chat bot. Collaborate with the development team to enhance AI responses. Required Qualifications: Bachelor’s degree in IT, Computer Science, Accountancy, or a related field (not essential) Familiarity with Java and other programming languages is a plus. Strong analytical and research skills. Excellent communication and problem-solving More ❯