1 to 25 of 83 Remote ITIL Jobs in the South East

so you’re always ahead of the curve CANDIDATE REQUIREMENTS Proven Experience: Previous experience in IT support, ideally within a managed service provider (MSP) environment Technical Knowledge: Familiarity with ITIL practices, Active Directory, Azure AD, and Microsoft 365 Certifications: Microsoft certifications such as AZ-900, MS-900 or SC-900 desirable Problem-Solving Skills: Able to work well under pressure More ❯

experience Strong knowledge of Microsoft Entra Microsoft 365 and Windows 10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory, Teams telephony, and SharePoint Online Understanding of IT asset management and user lifecycle processes A friendly, approachable attitude ECS Resource Group are an More ❯

operations. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Strong analytical and problem-solving skills. Ability to collaborate effectively within a cross-functional team. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for shift working. All profiles will be reviewed against the required skills and experience. Due to the More ❯

operations. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Strong analytical and problem-solving skills. Ability to collaborate effectively within a cross-functional team. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for shift working. All profiles will be reviewed against the required skills and experience. Due to the More ❯

frameworks such as NIST, ISO27001 Commitment to producing clear documentation and knowledge sharing Desirable Certifications Microsoft Certified: Azure Administrator/Solutions Expert CompTIA Security+, CISSP, or similar cybersecurity qualification ITIL Foundation Vendor-specific certifications (Fortinet, SentinelOne, Datto, etc.) Why Join the Company Join a technically strong, supportive, and collaborative team in central London Work across diverse clients, technologies, and industries More ❯

familiar with Autotask, RMM solutions, Watchguard, and endpoint protection tools. Solid knowledge of HP, Lenovo, and Dell technologies. Microsoft certified or keen to pursue further certifications (fully funded). ITIL and Service Desk experience desirable. Full UK driving licence and willingness to travel. Personal Attributes Ownership and accountability for quality and outcomes. Excellent organisational and multitasking skills. Strong communicator who More ❯

to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft Certified: Azure Administrator/Solutions Expert CompTIA Security+, CISSP, CISM or equivalent cybersecurity qualification ITIL Foundation Vendor-specific certifications (Fortinet, SentinelOne, Datto, Mimecast, Huntress, etc.) Why Join the Company: Be part of a technically strong, supportive and collaborative security-conscious team in central London. Work More ❯

similar ticketing systems Strong knowledge of Microsoft 365 and Windows 10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with Active Directory, Teams telephony, and SharePoint Online Understanding of IT asset management and user lifecycle processes A friendly, approachable attitude ECS Resource Group are an More ❯

environment. Strong functional knowledge across multiple modules such as AP, AR, GL, Sales, Purchasing, Inventory, or Fixed Assets. Familiarity with ITSM tools such as ServiceNow or Jira. Understanding of ITIL fundamentals (Incident, Problem, Change). Ability to use Excel add-ins and basic SQL for data checks. Excellent communication skills and stakeholder management ability. Nice to have Background in Finance More ❯

Familiarity with configuration management tools (Ansible, Puppet, SCCM). Experience in monitoring and alerting systems (e.g., Zabbix, Prometheus, SolarWinds). Scripting experience (Bash, PowerShell, or Python). Knowledge of ITIL processes and service management best practices. Previous experience in utilities, energy, or critical infrastructure sectors. More ❯

Understanding of networking concepts (DNS, DHCP, IPv4, firewalls, load balancing). (Must have) Scripting experience (PowerShell) and automation of operational processes. Experience in geographically distributed, virtualized datacentre environments . ITIL Foundation or equivalent service management knowledge. Degree in IT/Computer Science or equivalent professional experience. Personal Attributes Strong communication and interpersonal skills. Dependable, detail-oriented, and customer-focused. Able More ❯

and written), enabling effective communication across international teams. Excellent problem-solving, analytical, and communication skills. Ability to work in a fast-paced, collaborative environment. Preferred Skills (Good to Have) ITIL or incident management framework knowledge. Experience with API troubleshooting and integrations. Exposure to databases (SQL/NoSQL). Security awareness (authentication, encryption, access control). Familiarity with Infrastructure as Code More ❯

Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting More ❯

client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Experience & Skills Proven experience in IT service delivery or IT operations management. Strong More ❯

Azure, AWS) and their integration points with core enterprise systems. Familiarity with DevOps, CI/CD, and Infrastructure as Code concepts. Solid grasp of security, compliance (e.g., SOX/ITIL), and data governance principles. Exceptional leadership, technical management, and communication skills used to handling complex stakeholder relationships. Desirable Skills Certifications in Oracle Cloud, Azure, or AWS architecture. Experience with modern More ❯

and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS Dynamics. Power Platform Developer or Functional Consultant certification. Agile or project management certifications (e.g. Scrum, PRINCE2, APM) and ITIL Foundation are a plus. Our Values We take responsibility. We show empathy. We are better together. We are ambitious. At bpha, were committed to doing the right thing, working collaboratively More ❯

Technology, or a related discipline.• Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Required Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project More ❯

in IT support, SharePoint administration, and Asset Management Ability to build effective relationships and work collaboratively across teams Experience training staff in standard software Desirable Criteria Experience in an ITIL environment Customisation and configuration in MS Office 365 and SharePoint Knowledge Essential Criteria Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures GDPR & Data Legislation Knowledge and understanding More ❯

Develop documentation, including technical specifications and user guides. Support system upgrades, enhancements, and integration workstreams. Skills and Experience Strong background in BMC Remedy ITSM development and configuration. Understanding of ITIL framework and service management best practices. Experience in workflow design , scripting, and system integrations. Knowledge of JavaScript or related programming skills. Experience with cloud-based Remedy deployments desirable. Problem-solving More ❯

devices , MDM , Entra ID , and Active Directory . Proven ability to package and deploy applications via Intune. Solid understanding of PowerShell scripting , Hyper-V , and virtual desktop environments . ITIL V3/V4 Foundation certified with experience in SLA, OSA, and Change Control environments. Familiarity with Tenable , Patch My PC , and endpoint security tools is a plus More ❯

Strong leadership, communication, and stakeholder management abilities. Commercial awareness with experience in budgeting, forecasting, and financial tracking. Solid understanding of Microsoft technologies (Dynamics, Power Platform, Azure) and familiarity with ITIL principles. Qualifications & Experience Minimum 5 year's project management experience in a technology or consultancy environment. Certified in relevant frameworks such as PRINCE2, APM, PMI, or equivalent; Agile or MSP More ❯

Strong leadership, communication, and stakeholder management abilities. Commercial awareness with experience in budgeting, forecasting, and financial tracking. Solid understanding of Microsoft technologies (Dynamics, Power Platform, Azure) and familiarity with ITIL principles. Qualifications & Experience Minimum 5 year's project management experience in a technology or consultancy environment. Certified in relevant frameworks such as PRINCE2, APM, PMI, or equivalent; Agile or MSP More ❯

Power Automate, Power BI) and Dynamics 365 . Working knowledge of SharePoint Online, Azure, SQL , and related Microsoft technologies. Experience supporting cloud-based and hybrid environments . Familiarity with ITIL processes (incident, change, problem management). Excellent communication skills — able to explain technical issues clearly to both technical and non-technical audiences. Strong organisational skills, with the ability to manage More ❯

Server, Postgres, or MariaDB) Strong troubleshooting and analytical skills with attention to detail Experience using ticketing and monitoring tools Excellent communication skills and a proactive, adaptable approach Knowledge of ITIL, AWS, Terraform, or scripting (PowerShell/Python) is desirable Reference Number: BBBH264932 To apply for this role or to be considered for further positions, please click 'Apply Now' or contact More ❯

to work within Agile and structured delivery frameworks. Desirable Background in education, public sector, or similarly complex organisations. Familiarity with systems such as HR, student records or finance platforms. ITIL Foundation or Microsoft Azure certifications. What's on Offer You'll be part of a forward-looking organisation delivering high-impact digital services. The team operates in a hybrid working More ❯