1 to 25 of 164 Remote ITIL Jobs in the South East

knowledge of MECM: Packaging, patch management and software distribution Strong knowledge of Microsoft Endpoint Manager/Intune Strong knowledge of Microsoft O365 Admin Have experience of working in a ITIL framework A Understanding of Project Management and Service Management best practices and principles A good level of experience in current role, able to speak credibly to highly technical individuals and … Cisco Wired and Wireless Networks Cisco VOIP Systems administration Windows Server and MS PowerShell OneDrive Desktop, Laptop, Mobile and Server hardware Excellent knowledge of Mobile Software (iOS and Android) ITIL Remedy DNS and DHCP Microsoft Azure and awareness of cloud computing Teamwork: Facilitates effective team interaction. Acknowledges and appreciates each team member's contributions. Effectively utilises each team member to More ❯

solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications … expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit More ❯

lifecycles and best practices. Provide (occasional) on-call assistance out of hours. Experience of supplier and vendor management Familiarity with infrastructure as code (IaC) principles and deployment automation. Formal ITIL accreditations to Foundation level. Personal Qualities Methodical and organised. Ability to work under pressure. Excellent communication and leadership abilities Problem-solving mindset and adaptability Ability to mentor and guide team More ❯

IaaS, AAD, and hybrid setups Hyper-V and/or VMware virtualization Advanced networking (Firewalls, VLANs, VPNs, Routing) Proven experience with scripting (PowerShell) and automation. In-depth understanding of ITIL principles and service delivery in an MSP context. Excellent troubleshooting and diagnostic skills across a broad range of technologies. Ability to communicate complex technical concepts to non-technical stakeholders. Desirable … Qualifications Microsoft certifications (e.g., MS-100, AZ-104, AZ-305) VMware VCP or Hyper-V certifications Cisco (CCNA or higher) ITIL Foundation Security certifications (e.g., CompTIA Security+, MS SC-900, CISSP) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

and secure. •Stay current with industry trends and best practices related to release and environment management. Desirable Knowledge & Experience: • Experience of software release management processes, procedures, and best practice (ITIL Framework) •Exposure to Azure DevOps •Experience of ITIL Service Management tools such as Service Now •General Windows Server OS experience •Knowledge of SQL (desirable not essential) •Good organisational skills and More ❯

networks, IT infrastructure, Infrastructure, service level agreements, Asset management etc) Familiarity with information management practices, system development life cycle management, IT services management, infrastructure and operations, and EA and ITIL frameworks Technical IT (security, transaction processing, user interface, data management, Operating Systems Services) Ability to design innovative solutions whilst adhering to strong security constraints. Interpersonal Skills Ability to engage and More ❯

security. Lead a 24 7 support model for internal platforms and services, including service desk, incident management, access control, and remote support. Ensure high-quality internal service delivery through ITIL-aligned practices, KPIs, and SLAs. Drive automation and self-service capabilities for common support tasks to improve efficiency and user experience. Collaborate with the CTO and technology leaders to align More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or other ITSM framework IND/LET More ❯

internal standards and external contractual commitments. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Minimum A-Levels (A-C) English & Mathematics - ESSENTIAL Batchelor’s Degree in a relevant subject - DESIRABLE Professional Qualifications ITIL Qualified - ESSENTIAL Prince2 or Hybrid Agile (or similar) accreditation - DESIRABLE Microsoft Certified: Azure Fundamentals (AZ-900) - ESSENTIAL Microsoft Certified: Microsoft 365 Fundamentals (MS-900) - ESSENTIAL Microsoft Azure Administrator Associate (AZ More ❯

Infrastructure and Architecture, with deep, hands-on exposure across all major domains. Proven track record in designing and delivering enterprise-grade infrastructure architectures at scale. Strong knowledge of ITSM, ITIL, and service management practices. Expertise in both traditional data center and cloud-native infrastructures (AWS, Azure, Hybrid Cloud). Excellent communication, leadership, and stakeholder management skills. Deep understanding of security … frameworks, DR/BCP planning, and compliance mandates (ISO, NIST, etc.). Preferred Certifications: TOGAF or equivalent Enterprise Architecture certification. ITIL Expert/Foundation v4 • Microsoft, Cisco, VMware, or Red Hat advanced certifications. • Cloud Architect Certifications (AWS Solution Architect Professional, Azure Solutions Architect Expert). What we believe: We’re proud to embrace the same values that have shaped UST More ❯

quickly comprehend the functions and capabilities of new technologies. Experience working on SAP HANA(native) development. Experience to the Release Management and CI/CD process. Understands Service Management (ITIL) principles or experience of using tool such as ServiceNow. Experience of working with colleagues and 3rd party-development teams based offshore. Connect to your business -Enabling Functions Collaboration is central More ❯

or equivalent. Desirable Familiarity with TCP/IP, DNS, DHCP, VLANs, and firewall rules affecting SIP communications. Advanced certifications like CCNP, Microsoft Certified: Azure Solutions Architect, or AWS equivalent. ITIL Foundation certification THE ROLE Key Responsibilities Advanced Technical Support Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. More ❯

learning and growing in related specialization. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information technology/systems or a related field. Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics preferred. Scaled Agile certification or equivalent is desirable. Additional desirable technology/vendor certifications are AWS Cloud Practitioner Essentials Training, MS More ❯

Experience working in hybrid environments, ideally with exposure to Azure. Familiarity with Intel Windows Server (2019/2022) and Microsoft technologies. Disaster recovery planning and execution experience. Exposure to ITIL frameworks and project delivery methodologies. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, evolving environment. Don’t miss this opportunity to take More ❯

internal documentation and knowledge base articles. Qualifications Essential Industry-recognised certifications or demonstrable experience in a relevant field (e.g. Computer Science, CompTIA, Microsoft certifications). Practical experience with the ITIL framework, particularly incident, problem, and change management. Proven track record of providing first- and second-line application support and technical troubleshooting, including support for internal and external users. Experience administering More ❯

and infrastructure fundamentals. Excellent stakeholder management and communication skills. Strong analytical thinking and ability to work under limited guidance. Eligible to pass SC-level security vetting. Desirable: Experience in ITIL-based support environments. Track record of resolving issues in business-critical real-time systems. Previous experience in 2nd-line or field-support roles. Prior mentoring or training of technical team More ❯

upwards) and/or Oracle (11G on) Knowledge of a scripting language (e.g. PowerShell) and/or proficiency with Excel/VBA would also be advantageous. Knowledge of ITIL is preferred: completion of the ITIL Foundation course will be required within 6 months if not already attained. If you would like to apply, please send your latest CV to this More ❯

. Familiarity with Cloud & SaaS Technologies (Microsoft Azure, Office 365, Azure AD, MFA). PowerShell, Bash scripting , and basic Python/JavaScript for automation. Experience with ITSM tools (Jira), ITIL framework, and root cause analysis . What's on Offer: Competitive Salary – Up to £35,000 Hybrid Working 25 days holiday (rising to 30) + Birthday Day + Bank Holidays More ❯

on continuous improvement of the current solution. Focus on delivering customer service and quality solutions. DESIRED: SAP Certified MM Excellent experience in Production Planning and Warehouse Management Exposure to ITIL Framework. SECURITY CRITERIA TO BE ACHIEVED: MOD SC Security clearance More ❯

role with strong troubleshooting skills. In-depth knowledge of Windows Client OS, networking principles, and Active Directory. Familiarity with Microsoft 365, remote management tools, and ticketing systems. Understanding of ITIL best practices and scripting with PowerShell. Excellent communication and customer service skills. College Diploma/GCSE/A-Level in Computer Science or related field preferred. Flexibility to work outside More ❯

and Workday Finance implementations), modern Data platform and Business Intelligence (BI) skills Good technical, infrastructure and security architecture skills including good understanding and awareness of IT service management (e.g. ITIL) and IT governance (e.g. CoBIT) frameworks Good technical skills and awareness of web/digital technologies and the business advantages of varying technology and operational approaches to managing web based More ❯

Power Platform. Experience supporting SQL server and writing SQL queries. Experience working with data and integrating systems. Experience working on and technically leading projects. Broad understanding and awareness of ITIL principles and practice, especially in Incidents, Problems, and Changes. Excellent analytical ability to solve complex functional and technical problems. Ability to manage conflicting demands, resolve issues, and meet targets and More ❯

Solution Design & Road mapping - Create detailed architectural designs, technical specifications, and roadmaps for ITSM modules (Incident, Problem, Change, Request, CMDB, Event Management, Operations Management) within ServiceNow Process Optimisation - Streamline ITIL processes (e.g., Incident, Problem, Change, Service Desk) to align with AIOps and ServiceNow best practices Performance & Optimisation - Define KPIs and metrics to evaluate program's success and identify opportunities for … experiences that demonstrate leadership and strategic impact Deep knowledge of the ServiceNow product, ITSM modules (e.g., ITOM, ITBM, CSM, SecOps), platform capabilities, integrations, and best practices Extensive knowledge of ITIL v3/v4 frameworks and their application within ServiceNow Understanding of AIOps concepts, including machine learning, predictive analytics, and automation Exceptional leadership, communication, and people skills, with the ability to … to translate complex technical concepts into clear, concise, and actionable plans for diverse audiences Strong analytical and problem-solving abilities, with a keen eye for detail and process improvements ITIL v3/v4 Foundation or Expert certification AIOps-related certifications (e.g., from vendor-specific platforms or industry bodies) This is a pivotal role in our organization's journey towards a More ❯