Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
analytical and problem-solving skills to achieve prompt resolution. Strong experience of incident and problem management. An understanding of service management standards and tools (ITIL) would be an advantage. Disaster Recover, Replication and Recovery. Storage technologies: SAN, Fibre Channel Switches etc. IaaS and Cloud technologies; Microsoft Azure, Office 365. Networking more »
Working knowledge of DNS,DHCP & WINS Experience of working effectively both individually and as part of highly productive teams in an Infrastructure/Application ITIL based support environment If you fit these requirements, please apply promptly and I will be in touch. more »
An understanding of equalities issues and how best practice can be applied in the context of the duties and responsibilities of the post. Desirable: ITIL v3 or v4 Foundation Any accredited Service Desk qualification (not internal) Experience of working with remote teams and customers across time-zones. Remote Server Management more »
Experience of leading a team of analytical professionals in Telecommunications environment and driving Service Performance improvements through tangible insights. Certified in balanced scorecard professional ITIL Expert Qualification. more »
flexible attitude. Fluent in English with excellent oral and written communication skills. Knowledge of business applications. MS Dynamics AX or D365 experience (Desirable). ITIL certified (Desirable). more »
Shrivenham, Oxfordshire, Watchfield, United Kingdom
Gold Group
you need? Essential skills: * Experienced user of MS Office toolset Experience in using a Service Management Toolset e.g. Remedy, Cherwell etc. Basic understanding of ITIL best practices and ISO9001, ISO20000 & ISO27001 Previously worked within a service management function dealing with multiple customer needs simultaneously Excellent communication skills - Including but not more »
Reading (Hybrid), United Kingdom Hybrid / WFH Options
NHS South Central and West Commissioning Support Unit
to hear from you soon. Thank you for reading. Person Specification Values & Behaviours Essential Patient First - Customer Excellence Aspirational Collaborative Insightful Respectful Education Desirable ITIL Foundation Level Certificate Knowledge & Experience Essential Degree (or equivalent) in IT, Information Systems, related subject, or 2 years in a relevant role Good general level more »
Reading, England, United Kingdom Hybrid / WFH Options
DataCareers
Service, Performance, Support, Flow analysis, Security) written and verbal communication skills, confident communicating with Stakeholders and strong decision maker. with Prince2/Agile and ITIL concepts of formal design methodologies, (Z, CSP, Discrete Mathematics etc.). Knowledge of TOGAF/Zachman or equivalent ** You will need to be able to more »
standard in Computer Science or related field, or equivalent working knowledge Have an understanding of best practice tools such as PRINCE2, Agile, Waterfall and ITIL Business focused and process driven with a record of achievement within a demanding environment Able to work as part of a team or alone and more »
Leatherhead, England, United Kingdom Hybrid / WFH Options
Zest
using your own initiative. Commercial awareness A good understanding of mathematical principles Experience in the Benefits industry would be ideal, but is not essential ITIL or other support framework qualifications are desirable, but not essential. Zest is an equal opportunities employer. If you don't meet every single requirement, please more »
without a negative impact on quality Experience of working effectively both individually and as part of highly productive teams in an Infrastructure/Application ITIL based support environment Appreciation of business-critical real-time systems Strong verbal and written skills Candidate must be able to pass background vetting process. Candidate more »
user computing solutions, managing device deployments, and providing technical guidance. The ideal candidate should have experience in end-user computing engineering or support, hold ITIL F... more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes. Basic networking knowledge. more »
products (i.e., Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto). * Comprehensive knowledge and hands on experience of industry architecture methodologies & languages (TOGAF, ArchiMate, ITIL, BPMN). If interested, please share your CV and I will call you to go over the position in detail. more »
with problem solving involving hardware, involving hardware, software, and networks. Certification requirements Preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred Education requirements Total: 3-4 years of university education post more »
Egham, England, United Kingdom Hybrid / WFH Options
Harvey Nash
the development and implementation of documented Processes and Procedures where required with self-initiatives. The ideal skillset of the Service Delivery Manager knowledge of ITIL, Agile and DevOps including experience of Incident Management, Problem Management, and Change/Release Management Commercial experience with SQL, and stored procedures proven track-record more »
programme leads and the customers Your skills and experiences - IT Service Designer (Service Transition Management) Knowledge of IT Service Management and Service Transition Management ITIL/Six Sigma qualifications desirable. Training and sponsorships provided for strong candidates without Understanding of Service Design principles and artefacts Ability to engage and run more »
IT Support, IT Technician, ITIL, 1st Line Support/Helpdesk, Office365, Azure, LAN/WAN Networking, Windows/Microsoft proficiency, drives and owns a vehicle. ****Hybrid role 2-3 days a week remote and the rest in the office**** An award winning building company are looking for a First Line … support ticketing system to log the issue, escalate to the most suitable resource, and assist and resolve the issues. Skills & experience for the role: * ITIL exposure/knowledge * Azure Virtual Machines * Office 365 administration * Windows PC administration - Intune * LAN and WAN networking * Backup Software * General network security and Traffic management … VoIP telephony and video conferencing * SharePoint document management * Antimalware * email traffic filtering. It would be an advantage if I have these qualifications * CompTIA A+ * ITIL practitioner * MCSA on Windows 10 IT Support, IT Technician, ITIL, 1st Line Support/Helpdesk, Office365, Azure, LAN/WAN Networking, Windows/Microsoft proficiency more »
Employment Type: Permanent
Salary: £28000 - £30000/annum plus £3k car allowance
Network Operations Centre (NOC) environment. * Strong understanding of networking technologies and protocols. * Working knowledge of Windows Server, Linux, and other operating systems. * Knowledge of ITIL best practices and processes. * Ability to multi-task and prioritize tasks. * Excellent communication and problem-solving skills. * Ability to work independently and as part of more »
GIT. API development experience including use of integration platforms such as Mulesoft/BizTalk or similar. Strong knowledge of the software development lifecycle including ITIL concepts such as change advisory board (CAB). Business/Technical design documentation skills including business process mapping and writing specifications. Dynamics 365 platform experience more »
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
STK Recruitment
searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line IT issues, working in … accordance to SLA's, quality standards and ITIL best practices Hardware and software support for laptops and desktops, including onsite laptop repairs Provide remote support on Printer, Wi-Fi and Interactive Audio-Visual equipment Provide 1st line support and triage tickets to 2nd & 3rd line support teams Liaise with 3rd … a strong focus on first time fixes Key Skills & Competencies: Experience of working in a 1st line IT role Experience of working in an ITIL v3 and v4 environment and contributing to the continual service improvement culture Experience of using an ITSM tool Experience of Active Directory users and computers more »
work independently and adapt to diverse cultural environments. Willingness to travel and work overseas for three-month rotations. Certification in relevant technical fields (eg, ITIL, PMP) is preferred. Work Environment: This role requires traveling and working overseas for three-month rotations, with potential assignments in various international locations. Ability to more »
Logging cases and following up Front End - JavaScript, CSS, XML and ReactJS or Angular JS is a Nice to have XML De-bugging issues ITIL Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered more »
OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication skills Relevant IT certifications (CompTIA A+, Microsoft MCSA, ITIL) a plus Benefits: Competitive salary (up to £37,000 per annum) Flexible working hours Professional development and training opportunities Health and dental insurance Pension scheme more »
Eastleigh, Hampshire, South East, United Kingdom Hybrid / WFH Options
JNC Recruitment Ltd
Business Reporter IFS development - PL/SQL Business analysis, stakeholder management, research & presentations Liaising with finance department identify pain points Agile, PM, Prince2, ITSM, ITIL experience and certifications desirable In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when more »