Newbury, England, United Kingdom Hybrid / WFH Options
Vodafone
Resolution of incidents, working to SLA’s.Layer 2 and 3 troubleshooting, configuration, routine housekeeping and upgrades.Planning and implementing of customer changes, based around an ITIL framework.Managing vendor fault tickets in accordance with SLA utilising escalations matrices where required.Who You AreYou'll be a Consultant who has previously worked within an more »
s Degree: Business or Technology related BA/BS • Dynamics 365 F&O or AX certifications • Software development and/or PM methodology (PMI, ITIL, Prince2) • Clear and concise oral and written communication skills • Ability to lead people, teams and projects • Understanding of aspects of business management and strategic evaluation more »
Experience of leading a team of analytical professionals in Telecommunications environment and driving Service Performance improvements through tangible insights. Certified in balanced scorecard professional ITIL Expert Qualification. more »
Have sound knowledge of Networking topology's, protocols, and command-lets Strong organisational and time management skills. Have a customer service background Knowledge of ITIL and change management. Able to troubleshoot and solve problems identified through a variety of events in a technical environment. Ability to work independently as well more »
background in working in professional services to provide support for their Guildford office. Key Skills Good knowledge of Microsoft applications, particularly Outlook and Teams ITIL knowledge (certification desirable) Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including more »
High Wycombe, England, United Kingdom Hybrid / WFH Options
BlueGate Consulting
POS or retail payment solutions is essential, as is the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for more »
portfolio planning. Requirements: Demonstrated expertise in leading Solutions and Technology Architecture. Experience in guiding complex technology design and delivery. Knowledge of methodologies (Agile, Waterfall, ITIL), Web, Cloud, API, and Database architecture principles. Ability to operate across tactical and strategic levels, translating vision into tangible results. Industry accreditations such as TOGAF more »
and Azure AD Microsoft SQL Server administration Relevant Microsoft/CompTia qualifications Corporate level firewalls, Wireless APs, and clients Power Automate Software systems testing ITIL/ISO27001 Location Bristol Salary £45,000-£55,000 + Benefits How to Apply: Please reply asap along with your CV to be considered for more »
Reading, England, United Kingdom Hybrid / WFH Options
Electus Recruitment Solutions
Degree in a STEM Category (Science, Technology, Engineering or Mathetmatics) A Full UK Driving license A strong interest in IT Infrastructure & knowledge (familiarity with ITIL a plus) Strong written and verbal communication Due to the nature of work undertaken at our client's site, incumbents of these positions are required more »
detail with right first-time attitude. •A motivated self-starter with a focus on processes. •Experience working in a customer facing environment. •Understanding of ITIL processes would be beneficial. •Basic networking knowledge *** You will be required to go through a national security clearance process for this role before you can more »
An understanding of equalities issues and how best practice can be applied in the context of the duties and responsibilities of the post. Desirable: ITILv3 or v4 Foundation Any accredited Service Desk qualification (not internal) Experience of working with remote teams and customers across time-zones. Remote Server Management more »
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
STK Recruitment
searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line IT issues, working in … accordance to SLA's, quality standards and ITIL best practices Hardware and software support for laptops and desktops, including onsite laptop repairs Provide remote support on Printer, Wi-Fi and Interactive Audio-Visual equipment Provide 1st line support and triage tickets to 2nd & 3rd line support teams Liaise with 3rd … a strong focus on first time fixes Key Skills & Competencies: Experience of working in a 1st line IT role Experience of working in an ITILv3 and v4 environment and contributing to the continual service improvement culture Experience of using an ITSM tool Experience of Active Directory users and computers more »
work independently and adapt to diverse cultural environments. Willingness to travel and work overseas for three-month rotations. Certification in relevant technical fields (eg, ITIL, PMP) is preferred. Work Environment: This role requires traveling and working overseas for three-month rotations, with potential assignments in various international locations. Ability to more »
Logging cases and following up Front End - JavaScript, CSS, XML and ReactJS or Angular JS is a Nice to have XML De-bugging issues ITIL Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered more »
Didcot, Oxfordshire, United Kingdom Hybrid / WFH Options
Proactive Appointments
Manager – Key Skills: Able to effectively manage 3rd parties, suppliers and vendors who provide services to the business Educated to degree level in IT ITIL Foundation level Prince 2 qualification Previous experience working with a similar role Expert user of SAP Excellent communicator Strong leadership and teamworking skills Impeccable time more »
OS and servers Experience with Office 365 and Azure Hardware/software troubleshooting skills Excellent communication skills Relevant IT certifications (CompTIA A+, Microsoft MCSA, ITIL) a plus Benefits: Competitive salary (up to £37,000 per annum) Flexible working hours Professional development and training opportunities Health and dental insurance Pension scheme more »
Aldermaston, Berkshire, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax more »
/Group Policy SCCM/WSUS Microsoft Data Protection Manager Networks Printers and Multi-Functional Devices Knowledge of the following would be considered beneficial: ITIL Framework GDPR and UK Data Protection legislation. Benefits: Enhanced annual leave entitlements Holiday Purchase Scheme Happy Birthday Day Harrods Rewards Card (staff discount) BHSF Health more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance (including tax more »
Eastleigh, Hampshire, South East, United Kingdom Hybrid / WFH Options
JNC Recruitment Ltd
Business Reporter IFS development - PL/SQL Business analysis, stakeholder management, research & presentations Liaising with finance department identify pain points Agile, PM, Prince2, ITSM, ITIL experience and certifications desirable In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
bring: Service Management & Project Management background Previous experience running and shaping teams Strong influencing skills and the ability to build relationships with key stakeholders ITIL Certification Experience implementing agile ways of working It would be great if you had: Previously worked within the Blue Light industry Hold an active NPPV3 more »
programme leads and the customers Your skills and experiences - IT Service Designer (Service Transition Management) Knowledge of IT Service Management and Service Transition Management ITIL/Six Sigma qualifications desirable. Training and sponsorships provided for strong candidates without Understanding of Service Design principles and artefacts Ability to engage and run more »
Experience with scripting languages (PowerShell, Python, Bash). · Knowledge of containerization technologies (Docker, Kubernetes). · Experience with database administration (SQL, MySQL). · Familiarity with ITIL practices and principles. · Experience with system tools (Wazuh, Zabbix, etc). · Understanding of disaster recovery and business continuity planning more »
detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *** You will be required to go through a national security clearance process for this role before you can more »
/WSUS patching Some scripting skills (e.g. BAT, PowerShell, VB or C# scripts) Broad understanding of IT infrastructure, awareness of Change & Release Management. ServiceNow, ITIL Foundation is desirable but not essential The Application Packager will be rewarded with an exciting role with a global lead in the IT Services space more »
Employment Type: Permanent
Salary: £50000 - £58500/annum + Health, Life, Pension, 23 Days Hol