1 to 25 of 39 Remote ITSM Jobs in the South East

owner, ensuring adherence to the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices More ❯

owner, ensuring adherence to the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices More ❯

languages (e.g., Java, Python, SQL, HTML, JSON). Certifications (Preferred): Agile certifications (Scrum Master, Product Owner) Architecture frameworks (e.g. TOGAF) Cloud certifications (AWS, GCP, Azure) ITIL or other IT service management credentials Industry Awareness:Knowledge of current trends and innovations in banking (e.g. embedded finance, open banking, digital onboarding, ESG data), and familiarity with key players across the ecosystem, from More ❯

written and verbal communication skills.Ability to interface with key software/hardware partners such as Microsoft and AvePoint.Knowledge of incident, change, and problem management disciplines; experience with the Remedy ITSM application toolset. Desired Skills/Experience: ITIL Certification and a solid understanding of ITIL principles, functions, and processes is a plus.Experience with server, storage, and network technologies. If you are More ❯

IT Support, first line (some 2nd line) Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed in the Service Desk IT service management tool Keep detailed, accurate and consistent records for the teams' calls to ensure they are updated regularly, and that the customer is kept informed. Work with third parties and More ❯

contact centres, maritime radio integration, and unified communications platforms like Microsoft Teams. * Maintain continuous communication coverage and resilience for mission-critical operational systems in real-time port environments. IT Service Management * Oversee operational excellence in IT service delivery, applying ITIL principles to support change, incident, and problem management in both office and field environments. * Define and monitor SLAs and KPIs More ❯

Center Configuration Manager 2016 InTune Mobile Device Management Banking systems including CitiDirect, Barclays.Net, ING Bespoke CRM and POS systems Windows Server Contact Centre as a Service such as TalkDesk ITSM systems such as Freshservice Microsoft Power Applications Job Role: Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed, while delivering excellent and More ❯

Center Configuration Manager 2016 InTune Mobile Device Management Banking systems including CitiDirect, Barclays.Net, ING Bespoke CRM and POS systems Windows Server Contact Centre as a Service such as TalkDesk ITSM systems such as Freshservice Microsoft Power Applications Job Role: Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised, diagnosed and managed, while delivering excellent and More ❯

Excellent written and verbal communication skills. Effective interface experience with software/hardware partners (e.g., Microsoft, Cisco). Familiarity with incident, change, and problem management disciplines; knowledge of Remedy ITSM toolset is a plus. Desired Skills/Experience: Telephony and network experience. ITIL Certification with an in-depth understanding of ITIL principles is a plus. If you're ready to More ❯

Bring: 5+ years' experience in a busy IT Service Desk or similar support role Strong troubleshooting skills with Windows 11 and Office 365 Experience with Active Directory, SCCM, and ITSM tools (e.g., Freshservice) Clear, professional communication and strong customer care focus Ability to manage competing priorities in a fast-paced environment ITIL knowledge and experience working to SLAs Nice to More ❯

and continuous improvement CANDIDATE REQUIREMENTS Experience in operations or service delivery within the IT/software sector Proven experience managing technical or professional services teams Strong knowledge of IT service management principles (e.g. ITIL) Experience in software implementation and support services; familiarity with HCL Domino is a plus Confident working with tools for forecasting, reporting, and project/resource management More ❯

a Service Desk leadership role or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and More ❯

reports and indirect teams, fostering a high-performance culture. Required Experience: 7+ years in IT consulting or technical leadership roles, ideally within complex enterprise environments. Strong experience in IT service management, strategy planning, and business process alignment. Hands-on knowledge of Azure Data Factory, Data Lake , and data pipeline architecture. Proven experience managing data security, access, and regulatory compliance. Familiarity More ❯

a Service Desk leadership role or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and More ❯

by the customer. Collaborate with other teammates in support of platform consistency and upgradability. Provide L3 support for multiple ServiceNow platforms across multiple applications, including but not limited to ITSM, ITOM, CSM, HRSD. Provide mentorship and technical guidance to a team of junior support analysts. Additionally, you'll have the opportunity to suggest and own improvements enhance productivity and quality More ❯

reports and indirect teams, fostering a high-performance culture. Required Experience: 7+ years in IT consulting or technical leadership roles, ideally within complex enterprise environments. Strong experience in IT service management, strategy planning, and business process alignment. Hands-on knowledge of Azure Data Factory, Data Lake , and data pipeline architecture. Proven experience managing data security, access, and regulatory compliance. Familiarity More ❯

years’ experience in enterprise application support or IT operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance More ❯

years’ experience in enterprise application support or IT operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance More ❯

functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell More ❯

functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell More ❯

functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell More ❯

SPM Extensive experience across the ServiceNow core platform security performance and compliance Extensive experience in thirdparty integration RESTSOAP Other methods Integration Hub and Ebonding Experience in Domain Separation and ITSM application Proficiency in scripting languages JavaScript GlideScript and designing complex solutions If you are interested in this position, please apply or send your updated CV to bgriffin@redglobal.com for immediate More ❯

SPM Extensive experience across the ServiceNow core platform security performance and compliance Extensive experience in thirdparty integration RESTSOAP Other methods Integration Hub and Ebonding Experience in Domain Separation and ITSM application Proficiency in scripting languages JavaScript GlideScript and designing complex solutions If you are interested in this position, please apply or send your updated CV to bgriffin@redglobal.com for immediate More ❯

SPM Extensive experience across the ServiceNow core platform security performance and compliance Extensive experience in thirdparty integration RESTSOAP Other methods Integration Hub and Ebonding Experience in Domain Separation and ITSM application Proficiency in scripting languages JavaScript GlideScript and designing complex solutions If you are interested in this position, please apply or send your updated CV to bgriffin@redglobal.com for immediate More ❯

their application across range of programmes and contexts. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications More ❯