21 of 21 Remote/Hybrid Incident Management Jobs in the South East

Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused … plans, highlight reports, exceptions reports and risk & issue logs when required. What youll need 7 years + working in similar Business Analyst/Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application ...

Reliability & Operations (SRE Focus) Define, own, and govern SLO, service health metrics. Ensure proactive monitoring, alerting, and observability across the estate. Lead blameless post-incident reviews, root cause analysis, and preventative actions. BAU Team Leadership Lead and manage multiple BAU teams, potentially covering: Application Support Infrastructure & Cloud Operations Integration … responsibilities, and ownership boundaries across teams. Build a high-performing, accountable ops culture with clear KPIs. Manage on-call, rota, and support coverage models. Incident, Problem & Change Management Own major incident management, stakeholder communication, and service recovery. Ensure effective problem management with trend analysis ...

delivered through clearly defined services aligned to an agreed service catalogue. You will integrate Threat Intelligence into core cyber security functions, including threat management, threat modelling, vulnerability management, and cyber incident response, supporting rapid response to emerging and zero-day threats. The role will also contribute … provided. Essential Experience: Proven experience delivering a Threat Intelligence function and working closely with Information Security teams, including SOC, CIRT/CERT/CSIRC, incident response, and cyber defence operations. Demonstrable experience supporting the development and delivery of cyber defence strategies, including threat management, metrics, reporting, and intelligence ...

Design, build and evolve a scalable cloud data platform Deliver Platform as Code using modern infrastructure tooling Manage platform performance, capacity, and availability Own incident resolution, root cause analysis, and continuous improvement Collaborate with engineers and third-party providers to mature the platform Contribute to monitoring, observability, and cost … strategies Support projects and business initiatives through robust platform delivery What Theyre Looking For: Microsoft Fabric experience Terraform experience Cloud platform engineering SQL Server management Incident management, problem-solving, and SLA-driven environments Platform engineering or data platform experience Agile delivery environments What Youll Work With: Microsoft ...

Service Manager Location: (Hybrid/Remote) UNLEASH YOUR POTENTIAL Position Overview: We are in search of an experienced IT Service Manager for our Service Management and Delivery capability. The successful candidate will bring together their full understanding and experience of the ITIL (version 4 or version 3) framework … delivering to contractual requirements. Are you ready for your next challenge? Working with both internal and supplier stakeholders you will use your extensive Service Management experience to ensure the programme technology and IT services operate reliably, and efficiently, and are delivered within a customer-orientated Service culture. Reporting ...

Security Assurance Coordinator +2 months +SC/DV cleared role +Hybrid working +Inside IR35 Skills: +SAC +MOD experience +Security Incident Management policies At least 5 years demonstrable experience operating in a Security Assurance Coordinator type role and gaining Accreditation for novel system/network architectures. Detailed knowledge … over-arching HMG policy. Experience of producing RMADS, Security Instructions and other security policy related documentation to a high standard. Knowledge of Security Incident Management policies, processes, and procedures. Delivery of Risk Assessments, Risk Treatment plans, scoping and managing IT health checks and associated remediation activities. Detailed, experience ...

insurance business with the appointment of a Cyber Security Operations Manager into a highly visible leadership role. The focus is on operational leadership, stakeholder management and acting as the face of the Cyber Security Operations function internally. You’ll lead a team covering vulnerability management, EDR, incident … into GCP, alongside exposure to global security operations across more than 40 countries. Key experience required: Proven Cyber Security Operations leadership experience Strong people management capability Experience operating within complex enterprise environments Ability to manage senior stakeholders and communicate effectively across technical and non-technical audiences Strong operational risk ...

role is a hybrid working role. The role is responsible for delivering and supporting IT Infrastructure Services, building and maintaining relationships with local senior management and key business stakeholders to ensure that office and operational site infrastructure together with core IT Infrastructure Services meet business requirements . Main responsibilities … appropriate. Project Manage Business and IT changes, such as, but not limited to office moves, new sites, acquisitions and IT driven improvements, including stakeholder management, contingency planning and working collaboratively with the wider IT team as needed. Work closely with IT suppliers and business stakeholders to ensure ...

effectiveness, accuracy, and compliance with regulatory and/or contractual requirements. Track resilience metrics and compliance across the organization, and prepare regular reports for management, stakeholders and auditors. Collaborate with teams across the organization to promote a culture of resilience and encourage adoption of resilience best practices. Collaborate with … Operational Resilience, Business Continuity, Incident Management and Crisis Management teams to build an integrated, proactive and resilient organization. Ensure compliance with relevant industry standards and regulations and, such as ISO 22301, ISO 27001, and GDPR, UK Op Res, DORA etc. What you'll bring Experience in disaster ...

escalation point within the infrastructure team, supporting complex technical environments across multiple clients. You’ll work closely with Service Desk, Professional Services, and Account Management teams to ensure the stability, security, and scalability of client IT environments. This position also offers the opportunity to develop into a technical authority … line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and post-incident reviewsDeliver proactive infrastructure improvements, including monitoring, patching, and optimisationProvide technical oversight for changes, upgrades, and infrastructure improvementsContribute to automation, platform standardisation ...

Azure IaaS/PaaS, Windows/Linux/Unix. Strong knowledge of security tooling such as SIEM, endpoint detection (EDR/XDR), and vulnerability management platforms. Hands-on experience with policy development, access control models and logging standards. Experience supporting assurance activities or government-mandated reviews (e.g. GovAssure, Secure … Design). Knowledge of Incident Management, Vulnerability Assessments, SIEM & SOC Systems. Familiarity with ITSM workflows and change control procedures Experience designing or reviewing secure software supply chain and CI/CD security . Ability to interpret CVEs, CVSS scores, and threat intelligence feeds. Strong stakeholder engagement and communication ...

monitoring and reporting tools to ensure backup success and performance Assist with onboarding new customers and participate in disaster recovery testing exercises Service Desk & Incident Management Handle backup-related incidents and service requests via a ticketing system Investigate common failures and escalate where appropriate Maintain accurate documentation … exposure to backup solutions across Azure, AWS, and Microsoft 365 Assist with protecting SaaS platforms and implementing backup policies Governance & Documentation Follow structured change management processes Contribute to technical documentation, risk assessments, and incident analysis On-Call Participate in a rotating on-call schedule (approx. 1 week ...

Active Directory consolidations Collaborate with managed service providers and internal teams to maintain high availability, security and compliance Support business continuity through proactive monitoring, incident management and disaster recovery planning Mentor and provide technical guidance to team members and act as an escalation point for complex issues Essential … Server and hybrid cloud environments Networking: TCP/IP, DHCP, DNS, routing, switching, VPNs, firewall configuration; CCNA/CCNP preferred Active Directory and identity management, including multi-forest consolidations Scripting and automation (PowerShell, Python) and Infrastructure as Code (Terraform/ARM templates) Experience with enterprise applications ...

automation Champion GitOps-first approaches, minimising manual configuration ("ClickOps") Lead and contribute to Site Reliability Engineering practices, including error budgets, SLOs, SLIs, and incident management Work in agile delivery teams, aligning engineering outcomes to customer and service reliability goals Operate within defined on-call rotas, supporting services underpinning … Code experience using tools such as Helm or Kustomize Proficiency in scripting and automation, including Bash and Python CI/CD and GitOps pipeline management using tools such as ArgoCD, FluxCD, or Tekton Experience with Red Hat ACM/ACS and advanced container networking (e.g. Submariner) A strong focus ...

catalogue of technology services delivered by the organisation. Ensure ownership, service levels and accountability are clearly defined across all technology services. Establish strong vendor management practices and oversee key technology partnerships. Drive operational maturity across incident management, change control, service monitoring and operational resilience. Lead technical ...

balance of strategic input and hands-on involvement. Key Areas of Responsibility Cyber Risk, Governance & Assurance Own and evolve enterprise-wide cyber risk management practices, ensuring risks are assessed, prioritised, and clearly reported Develop and maintain security standards, frameworks, and internal guidance aligned to recognised best practice Provide specialist … input into regulatory compliance, data protection, and information security obligations Support internal and external reviews, audits, and assurance activities across international locations Security Operations & Incident Management Act as a senior point of contact for cyber incidents, coordinating response efforts and post-incident reviews Oversee security monitoring ...

functional and technical support across the system Work closely with the Head of IT to align ERP support with wider business strategy Manage incident resolution, troubleshooting, and root cause analysis Support system upgrades, enhancements, and integrations Liaise with third-party vendors and stakeholders where required Ensure documentation, processes … experience supporting Sage X3 in a commercial environment Previous experience leading or mentoring a support team Strong understanding of ERP systems Experience with troubleshooting, incident management, and system support Knowledge of SQL, reporting tools, or Sage X3 4GL is advantageous Strong stakeholder management and communication skills Ability ...

cyber threats and adopting the best possible security practices. You will be able to demonstrate you are well versed in dealing with Cyber Security incident management/responses and mitigating the risks. You will have proven experience in SIEM, Anti-Virus, Vulnerability management, Data Loss Prevention ...

cyber threats and adopting the best possible security practices. You will be able to demonstrate you are well versed in dealing with Cyber Security incident management/responses and mitigating the risks. You will have proven experience in SIEM, Anti-Virus, Vulnerability management, Data Loss Prevention ...

technical authority for Linux and container platform engineering within EMEA Engineer and maintain OpenShift clusters with a focus on stability, performance, lifecycle management, and upgrade readiness Ensure Linux platforms are built and maintained in line with security hardening standards and operational best practice Collaborate closely with Automation Engineering … readiness assessments Support the onboarding of production workloads onto OpenShift, ensuring operational, monitoring, and support requirements are met Participate in on-call escalation and incident bridges once platforms are hosting production workloads Work out of hours and at weekends where required to support platform changes, incidents, or maintenance activities ...

BODS/SAP Data Services . Strong support background with SAP BusinessObjects BI Platform 4.x . Experience in system monitoring, performance tuning, and incident management. Comfortable working in hybrid enterprise environments Desirable Experience supporting Tableau Server, Desktop, and Prep Builder . Exposure to DR testing and platform resilience activities ...