24 of 24 Remote Incident Management Jobs in the South East

a leading organisation based in Croydon, who are looking to employ an experienced Cyber Security Manager with an in-depth knowledge of Cybersecurity frameworks, tools, and technologies, ISO27001 adoption, Incident management and Change management. This role involves the development and implementation of security strategies, policies, and procedures to protect against cybersecurity threats, as well as actively monitoring and … will include: * Security Strategy & Implementation: Design, implement, and maintain comprehensive cybersecurity policies, procedures, and controls* Threat Detection & Response: Continuously monitor the digital environment for potential vulnerabilities and security breaches* Incident Management : Lead incident response activities, coordinating with IT teams to mitigate risks and minimise damage. Responsible for writing incident reports, gathering input across the technical and … business teams to then share the report and project management of any improvement change actions* Security Integration & System Management: Collaborate with IT and development teams to ensure security is embedded in all new and existing applications, systems, and network infrastructure* Risk Management & Compliance: Ensure compliance with industry regulations and data protection laws (e.g. GDPR, PCI-DSS)* Continuous More ❯

IT Service Management Analyst Law Firm – London Hybrid working – 2 days office/3 days working from home per week In this exciting newly created role at a leading global law firm in the city, you will be driving service improvements within the firm. If you’re passionate about continuous improvement and want to drive meaningful change, this could … be the perfect next step in your career. Your focus will be across core ITIL processes - Incident, Change, Service Request and Problem Management - with opportunities to expand into other areas as the function evolves. What’s in It for You? Join a firm with a growing presence – this is a newly created role to work alongside the experienced … IT Service Manager Take ownership of process maturity across ITIL practices Contribute to a culture of continuous improvement within a professional, inclusive team Gain exposure to major incident management and governance Work for a stable, respected firm in the legal sector Core Responsibilities Problem Management Service Transition/Service Introduction Change Management Incident Management More ❯

unique experience in an inclusive environment that helps them thrive. The role: .The role will develop, implement, and manage the Operational Resilience Framework within the region through the direct management of capabilities, as well as through coordination and partnership with other functions within the firm. Responsibilities: Strategy and Policy: Develop and lead the Operational Resilience Strategy and Policy, ensuring … alignment with the broader risk management and business continuity objectives. Framework and Documentation: Design, develop, and embed an Operational Resilience framework across EMEA, ensuring it aligns with the strategic objectives and regulatory requirements and design and implementation of underlying methodologies and processes including CIF/IBS identification and scenario testing Regulatory and Industry: Stay abreast of current and emerging … internal/external incidents and industry best practices related to operational resilience to continuously improve bank's ability to manage resilience risk and ensure inline with regulatory expectations. Operational Management: Build an engaged and motivated centralised EMEA regional operational resilience and testing function, with a clear vision, goals and objectives, as well as management of staff-related matters. More ❯

Application Support Manager - Investment Banking - London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing … some or all the following technologies is needed: Figaro, Invu, Salesforce, Power BI, Snowflake. Training will also be provided for any technologies you do not have experience with. Alongside incident and problem management, you'll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes. You'll engage regularly with business, technology … should have significant experience leading application support teams in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder communication skills are essential. This is a rare opportunity to take a visible leadership role in a global investment bank, directly influencing service stability More ❯

how it's done. At Maersk, one of the world's largest and most respected logistics and shipping companies, our Cyber team is pioneering a whole new approach to incident response. This isn't your typical SOC/CERT role: our combined fire team approach team is built on cutting-edge research and designed to drive change, resilience, and … seen before. Here, you'll be part of a dynamic team that works together to defend, adapt, and innovate with freedom and purpose. You won't just work on Incident Management; you'll help improve how it's done. Dive into purple teaming, create and refine world-class detections, shape change projects, and push the boundaries of what … in innovative projects that allow you to bring your ideas to life, help shape the future of cybersecurity while developing new capabilities that enhance our operations. About the role: Incident Response and Leadership Lead incident management activities in response to all high priority cyber-security incidents, with the ability to remain calm and focused during crisis situations. More ❯

delivery of security activities to ensure swift business value realization. This role focuses on information security and digital security risk activities with the following key accountabilities: Relationship and Customer management : Act as the main point of contact for all Digital Security enquiries within the relevant business portfolio. Build strong partnerships and influence positive change that serves the commercial ambitions. … You will: Monitor and Assess : Keep a vigilant eye on our digital domains, using innovative tools to detect and assess threats. This includes collaborating on the identification, assessment and management of risk Strategize and Protect : Develop and implement robust security measures, crafting a secure environment for our data and systems. Respond and Recover : Partner Customers during security incidents with … streams. Experience working within developing digital ecosystems, with multiple partners and environments, ensuring suitable digital security standards and practices delivered and maintained. Good understanding of enterprise and operational risk management, risk governance and compliance requirements. Excellent project management skills, with the ability to lead multiple projects simultaneously. Able to adapt to shifting priorities, demands, and timelines and keep More ❯

subject to change control Producing and update documentation to improve the efficiency and effectiveness of systems Conducting root cause analysis following unplanned disruptions to improve system availability Conduct Problem Management of repeat incidents affecting business services Experience with incident management systems, identify incident trends and gather relevant information systematically to troubleshoot and resolve issues Strong analytical … packaging. Demonstrate extensive experience working as a cloud/infrastructure engineer/senior engineer or in similar IT roles. Extensive experience working with common Microsoft technologies such as patch management, mobile device management and monitoring systems. Extensive experience working with Windows desktop, including all levels of troubleshooting. Extensive experience working with cloud, server, desktop, network and telephony providers. … of tools that provide MFA, DLP, proxy services, encryption, event logging and alerting. Demonstrate examples of similar successful positions in the past. Be highly collaborative with the current team, management structure and business leaders. Demonstrate a very high level of customer service and empathy to the customer issues. Worked in the insurance or financial services sector previously. Demonstrate a More ❯

the nature of the on call, you must hold a valid drivers licence with reasonable means to a vehicle. What will you be doing? Youll have day to day management of the OSS suite of services and underlying infrastructure as part of a 2nd Line team. Youll be proactive and Reactive within Incident Management Youll have user … Access Management & Vulnerability Management System Governance to ensure the effective operation of the services Providing Out of Hours Support via an On-Call Rota. What youll bring Youll bring experiencewith supporting OSS applications from a 2nd and 3rd Line level Youll have the experience of working with developers/vendors implementing fixes or improvements to systems Experience of More ❯

The IT Operations Manager will oversee IT service management, focusing on Azure and cloud solutions, to ensure smooth operations within the energy and natural resources sector. This role is based in London and offers the opportunity to lead critical technology initiatives in a hybrid working environment. Client Details Our client is a well-established organisation within the energy and … operations team. Key Responsibilities: End User Services: Oversee service providers to ensure timely delivery of IT services within agreed SLA levels. Manage IT Infrastructure: Oversee the maintenance, upgrade, and management of all IT systems, including hardware, software, networks, and servers. Microsoft 365: Oversee and work alongside service integrators to implement the full Microsoft stack. Microsoft Azure: Lead cloud-first … strategy and ensure all Microsoft Azure services are maintained and available as per business requirements. Service Management: Ensure the delivery of high-quality IT services, including incident management, problem resolution, and service requests. Security and Compliance: Implement and maintain security protocols to protect company data and ensure compliance with relevant regulations and standards. Vendor Management: Collaborate More ❯

and implementing cloud-based, scalable and resilient IAM solutions for large corporate organisations. Experience with IAM engineering experience across authentication, authorisation, single sign-on, multi-factor authentication, identity lifecycle management, OAuth2.0, OpenID Connect, SAML and policy management Knowledge of Site Reliability Engineering, automation, observability, incident management, resilience, disaster recovery, high availability, documentation IAM engineering experience, authentication … authorisation, single sign-on, multi-factor authentication, user lifecycle management, hands on CI/CD approaches and technologies Experience with Ping Identity/Okta/ForgeRock (product platform experience, system integration, , security features, extensions Expertise with JavaScript, Java, Python, and must be comfortable with API and microservices development. Strong working knowledge of Site Reliability Engineering principles Experience with Cloud More ❯

Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concept Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management Excellent communication skills (verbal and written) Code debugging and troubleshooting Network and Operating System debugging skills Due to the volume of applications More ❯

Coordination and direct involvement in operational problem resolution for customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Support and lead certain elements of transition activities for new customers into Support. Participate in monthly customer meetings, including support performance reviews Continuous improvement work with More ❯

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯

Apache Flink, Kafka, and Python.This is a fantastic opportunity to step into a SRE role focused on data reliability in a modern cloud native environment, with full ownership of incident management, architecture, and performance. The Role: *Maintaining and monitoring real-time and batch data pipelines using Flink, Kafka, Python, and AWS*Act as an escalation point for critical … of Apache Flink, Kafka, and Python in production environments*Hands-on AWS experience with AWS (Lambda, EMR, Step Functions, Redshift, etc.)*Comfortable with monitoring tools, distributed systems debugging, and incident response Reference Number: BBBH259303 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. More ❯

opportunity for a Specialist Application Development Support Engineer who enjoys variety, cross-domain challenges, and direct impact in a secure, client-facing role. Key Responsibilities Provide development, support, and incident management for national-level operational applications Contribute to application design and development across secure and bespoke systems Manage virtual infrastructure and system health monitoring tools Support containerised environments More ❯

ensuring a resilient, scalable, and high-performing network environment across wired, wireless, and remote access platforms. Alongside this, you’ll oversee the security posture of the network, ensuring compliance, incident management, and protection against evolving threats – supporting the wider IT strategy. Key Responsibilities: Develop and deliver the organisation’s network strategy , ensuring resilience, scalability, and alignment with IT … transformation goals. Lead and manage a high-performing team, responsible for wired, Wi-Fi, and remote access services. Oversee the security of the network , including compliance, vulnerability assessments, and incident response. Provide technical and strategic advice to senior stakeholders on network performance and emerging risks. Manage budgets, procurement, and vendor relationships, ensuring cost-effective service delivery. Drive continuous improvement … with security awareness. Experience in planning and delivering resilient, scalable infrastructure solutions. Familiarity with compliance frameworks (e.g. GDPR, ISO 27001) and their application to networking. Strong vendor and contract management experience. Excellent communication skills and the ability to influence at senior level. More ❯

to customers Acting as an escalation point to resolve and troubleshoot complex issues Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Participate in both functional and technical training Documenting all aspects of the work using the internal system Collaborate with 3rd party supplier To participate with client More ❯

to customers Acting as an escalation point to resolve and troubleshoot complex issues Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Participate in both functional and technical training Documenting all aspects of the work using the internal system Collaborate with 3rd party supplier To participate with client More ❯

distributed systems in the cloud Optimize web applications to ensure performance and scalability Develop automated tests to ensure business needs are met, and allow for regression testing Cloud Infrastructure Management: Contribute to infrastructure improvement initiatives. You will assist with monitoring and Optimisation of Cloud resources. Application Development: Ensure smooth deployment and integration of features. Operations and Maintenance: Resolve operational … issues and minimize downtime when needed. Respond to customer requests this may include direct contact with customers You may need to cover incident management when one of your colleagues is on leave Key Technologies : Cloud based systems, Azure & AWS Full stack Octopus Deploy VueJS, React, Angular Mobile development in Android Studio Who you will be: Passionate about software … to using automated testing platforms and unit tests to deliver readable, maintainable code. Have an great understanding of deployment technologies and concepts Have a good working knowledge of issue management, code versioning, continuous integration and deployment tools. Programming languages that we use are c# full stack, Vue JS You are comfortable with making decisions with general concepts including dependency More ❯

culture rooted in integrity, creativity, and technical excellence, they've become a trusted partner across global industries.In this role you'll take ownership of platform reliability, resilience engineering, and incident management across cutting-edge cloud infrastructure. You'll play a key role in ensuring uptime, performance, and continuous improvement of core systems.The ideal candidate will be an experienced More ❯