1 to 25 of 38 Remote Incident Management Jobs in the South East

FCDO SERVICES Lead Major Incident Manager Reference number: 439312 Salary: £48,801 - £ £53,697, plus a location allowance of £1,750 and excellent benefits Location: Based in Hanslope Park, Milton Keynes with the flexibility of hybrid working depending on business need Free shuttle bus available between central Milton Keynes … incidents, making rapid resolution and minimal disruption to customer services your priorities, as well as compliance with ISO and ITIL standards. You'll drive incident communications and activity coordination during business continuity and security incidents, ensuring alignment with customer and internal practices. As our service delivery model ...

FCDO SERVICES Lead Major Incident Manager Reference number: 439312 Salary: £48,801 - £ £53,697, plus a location allowance of £1,750 and excellent benefits Location: Based in Hanslope Park, Milton Keynes with the flexibility of hybrid working depending on business need Free shuttle bus available between central Milton Keynes … incidents, making rapid resolution and minimal disruption to customer services your priorities, as well as compliance with ISO and ITIL standards. You'll drive incident communications and activity coordination during business continuity and security incidents, ensuring alignment with customer and internal practices. As our service delivery model ...

requisitions, Purchase orders, Service receipts, Goods receipts and Invoice payments Building Catalogues working with the Supplier and the Procurement teams Sourcing module for tender management Supporting users on Contracts for the management of vendor contract documents Vendor module for vendor database registration and management Incident management … complex matrix multi-national organisation. Able to speak French and/or Italian would be an advantage. Excellent communication, influence, persuasion and project management skills Comfortable making decisions for change, where limited information may be available. Proven track record of delivering value-added improvement/transformations in a Procurement ...

client an award winning SaaS organisation providing software solutions to the SME marketplace is now seeking a Sales Analyst with incident management experience for a 12 month contract. Central London location, hybrid, with 2-3 days a week in the office. You will help the team maintain … consistent and structured approach to handling investigations and incidents. Skills Experience in incident management, investigations, operations, or an analytical role in a service environment. Strong analytical skills such as Google Workspace or Tableau. Comfortable using Salesforce, Jira, and similar operational tools. Ability to identify patterns in data ...

accountants, and self-employed customers across the EMEA region. This is not a queue-based role . Instead, you will reinforce operational discipline, improve incident handling, reduce friction in workflows, and drive meaningful improvements across complex investigations and case work. You will operate at the intersection of operations, analysis … project delivery-ensuring we respond effectively to incidents while identifying and fixing systemic issues. Key Accountabilities: Incident & Investigation Management: Operational Discipline: Ensure timely, accurate, and consistent handling of incidents, investigations, and case work in line with established processes. Triage & Progression: Assess, prioritise, and progress cases, proactively identifying gaps ...

models, and deployment standards. Re-build and re-platform core components to handle growing data volumes and business demand. Implement better controls around change management, lineage, and deployment (DevOps for data). Introduce new tooling around change deployment and governance in partnership with external consultants. Improve data quality through … Azure Modern Data Warehouse tools: Synapse, Databricks, Delta Lake, Unity Catalog. Experience with pipeline orchestration (e.g., Synapse pipelines). Proven background in ITIL change management and incident management . Implementing data quality controls, monitoring, and alerting in production environments. Experience managing data lineage, glossaries, and data dictionaries ...

solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help … with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways ...

solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people What you'll do: Help … with relevant, timely and accurate information which informs and directs business decisions. Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways ...

Collaborate with development, operations, and SRE teams to embed observability into the full delivery lifecycle Skills & Experience: Strong background in observability, monitoring, and event management Hands-on experience with platforms such as Dynatrace, Datadog, AppDynamics, Splunk, Prometheus, Grafana, New Relic, or Elastic Experience building integrations and automation using APIs … Python, Node.js, Go, or scripting Familiarity with AIOps platforms (BigPanda, Moogsoft, etc.) Knowledge of ITSM/incident management processes and tools (Halo ITSM, ServiceNow, Jira Service Management) Cloud experience ( AWS, Azure, GCP ) and deploying observability tools in cloud-native environments Understanding of OpenTelemetry and modern observability standards ...

days per week on site. Please note, engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: - Supporting IT Services (Incident Management/Request Fulfilment) Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised and diagnosed. Work with third parties … colleagues to investigate, accurately diagnose, analyse & resolve IT issues. Knowledge of and experience working within depts. utilising Change Management and Problem Management. Customer Care including providing a welcoming, friendly, customer focussed and professional attitude to all users. Maintain good working relationships with end users and departments within the organisation. ...

handling of incidents, investigations, and related case work. Triage and progress cases in line with expectations, flagging gaps in speed, quality, or process. Coordinate incident workflows and ensure investigations are accurately assessed and assigned. Conduct root cause analysis and identify trends across recurring issues and incidents. Provide analytical insights … Maintain strong cross-team communication, sharing updates and blockers proactively. Support continuous improvement activity and assist in testing new approaches. Skills & Experience Background in incident management, investigations, operations, or an analytical role within a technology or service-driven environment. Experience managing small to medium projects from planning through ...

Engineer/Systems Engineer you will work closely with colleagues and suppliers to resolve complex issues, deliver technical improvements, and contribute to on-call, incident management and project work, using technologies such as virtualisation, Azure, Microsoft 365 and networking. The Senior Infrastructure Engineer/Systems Engineer will play … role in supporting automation, configuration management, business continuity and disaster recovery, while contributing to service improvements that enhance stability and user experience. DUTIES Your duties as the Senior Infrastructure Engineer/Systems Engineer include: Providing Technical Leadership: Ensuring core infrastructure is operationally fit for purpose Troubleshooting & Performance Analysis: Identifying ...

customer cloud deployments or hybrid rollouts. Attend and contribute to customerfacing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. ...

customer cloud deployments or hybrid rollouts. Attend and contribute to customerfacing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. ...

customer cloud deployments or hybrid rollouts. Attend and contribute to customerfacing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. ...

customer cloud deployments or hybrid rollouts. Attend and contribute to customerfacing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. ...

sources. Strong Python expertise, including development of clean, reusable functions and object-oriented code for production-quality solutions. Solid knowledge of SQL Server, database management, and data warehousing best practices. Proficiency with analytical tools and programming languages to transform raw data into actionable insights. Solve complex problems and formulate … efficient and innovative solutions using sound data management and data analysis practices. Ability to work effectively with people from diverse backgrounds while promoting inclusion and collaboration. Contact and additional information You'll have an inclusive incident management objective in your development plan. We'll help you find ...

sources. Strong Python expertise, including development of clean, reusable functions and object-oriented code for production-quality solutions. Solid knowledge of SQL Server, database management, and data warehousing best practices. Proficiency with analytical tools and programming languages to transform raw data into actionable insights. Solve complex problems and formulate … efficient and innovative solutions using sound data management and data analysis practices. Ability to work effectively with people from diverse backgrounds while promoting inclusion and collaboration. Contact and additional information You'll have an inclusive incident management objective in your development plan. We'll help you find ...

Azure cloud services and automation. Proficiency in relevant programming/Scripting languages (eg, C#, PowerShell). Support & Maintenance: Background in L2/L3 support, incident management, and troubleshooting. Ability to work within defined service levels and support processes. Collaboration & Communication: Effective team player with good communication and documentation ...

week in the office. You will help the team maintain a consistent and structured approach to handling investigations and incidents. Skills Experience in incident management, investigations, operations, or an analytical role in a service environment. Strong analytical skills using tools such as Google Workspace and Tableau. Comfortable using ...

cyber defence function. This position is suited to someone with a strong technical security background who can drive strategy, uplift security maturity, and oversee incident response activities. You will be responsible for safeguarding the business's infrastructure, digital assets, and data by shaping security processes, managing risk, and leading … recognised security frameworks. Key Responsibilities Lead and develop a team of cyber security engineers, providing technical and strategic direction. Oversee security operations including monitoring, incident management, and threat response. Conduct assessments across the IT estate to identify risks and emerging threats. Manage security events from detection through ...

Engineer with strong experience in Node.js/NestJS and AWS, who will: Own day-to-day deployments of our backend services. Lead monitoring and incident response for production systems. Take primary ownership of our AWS infrastructure, using infrastructure as code. Design and implement backend features for a high-traffic … CloudWatch and related services). Manage resources using infrastructure as code tools. Maintain and improve observability: logging, metrics, alerts, and dashboards. Lead incident response when production issues occur and drive follow-up improvements. Technical direction and coaching Make and communicate architectural choices for backend and infrastructure. Review code from ...

Engineer with strong experience in Node.js/NestJS and AWS, who will: Own day-to-day deployments of our backend services. Lead monitoring and incident response for production systems. Take primary ownership of our AWS infrastructure, using infrastructure as code. Design and implement backend features for a high-traffic … CloudWatch and related services). Manage resources using infrastructure as code tools. Maintain and improve observability: logging, metrics, alerts, and dashboards. Lead incident response when production issues occur and drive follow-up improvements. Technical direction and coaching Make and communicate architectural choices for backend and infrastructure. Review code from ...

Engineer with strong experience in Node.js/NestJS and AWS, who will: Own day-to-day deployments of our backend services. Lead monitoring and incident response for production systems. Take primary ownership of our AWS infrastructure, using infrastructure as code. Design and implement backend features for a high-traffic … CloudWatch and related services). Manage resources using infrastructure as code tools. Maintain and improve observability: logging, metrics, alerts, and dashboards. Lead incident response when production issues occur and drive follow-up improvements. Technical direction and coaching Make and communicate architectural choices for backend and infrastructure. Review code from ...

Engineer with strong experience in Node.js/NestJS and AWS, who will: Own day-to-day deployments of our backend services. Lead monitoring and incident response for production systems. Take primary ownership of our AWS infrastructure, using infrastructure as code. Design and implement backend features for a high-traffic … CloudWatch and related services). Manage resources using infrastructure as code tools. Maintain and improve observability: logging, metrics, alerts, and dashboards. Lead incident response when production issues occur and drive follow-up improvements. Technical direction and coaching Make and communicate architectural choices for backend and infrastructure. Review code from ...