1 to 12 of 12 Incident Management Jobs in the South East with Remote Work Options

minimum of 2 days a week in the office is required Reporting to: Head of Testing & Service Delivery Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers … Responsibilities: To Manage and provide high quality operational and technical application and systems support to Intersoft customers and internal business functions. Owner of the Incident, Problem, Change and release management process for respective projects, ensuring Incident and problem management goals are achieved. Minimizing the adverse impact … be working closely with the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure the Environment, change, and release Management process are followed as implemented and agreed. You will be responsible for the development and implementation of documented Processes and Procedures where required with more »

iSeries Application Support Administrator Our trusted partner, a leading FTSE 250 corporation is currently hiring an iSeries Application Support Administrator to provide incident management, application deployment and DR Test Verification within the Application Support (IBM Estate) function of a highly reputable global financial service provider. This permanent role … paced and challenging vacancy you must has recent hands on capabilitiesin iSeries/AS 400 with the ability to perform upgrades, performance monitoring and incident management within a small team. It would be highly desirable if you the chosen candidate had Azure fundamentals as our client moves into … the cloud. Core responsibilities: Incident Management: All support request raised to support team will be managed within agreed service levels. Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls Information Management: Building a team Knowledge base that is more »

of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose. We are ambitious in both our mission and our … successful implementations Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customer requirements and reflect industry best practices Project Management Establishing a shared vision of project success during project initiation and confirming a common understanding of project scope, delivery approach, task ownership, and deliverables … Controlling and communicating project scope, schedule, budget, and risk to customers and management Leading regular project discussions with customers and project teams to review work plans, risks, actions, issues, and decisions that drive projects to completion and minimize time to value Business Analysis Gathering and documenting customer functional and more »

The Bridge is partnering with a national Utilities business to recruit an IT Knowledge Management SME. The position is full-time/permanent and can be based at our clients offices which are in Berkshire or Hampshire. The role can be predominantly remote with some travel to our clients … offices each month for team building and catch-ups. The IT Knowledge Management SME reports to the Head of Service Management and is part of the Service Management team. - Through the development and management of an effective and comprehensive Service Knowledge Management System, and associated … and leverage knowledge through all aspects of operation and all stages of the service lifecycle. - The role will utilise a strong background in Knowledge Management to own and be accountable for all aspects of the IT Knowledge Management process (including development, governance, compliance, reporting and continual improvement) regardless more »

and embrace failure. Proven ability to work successfully with colleagues and clients in high-pressure situations. Positive attitude and customer focus with excellent time management skills. Willingness to share knowledge and build a supportive culture. Ability and willingness to research best practices, adjust as appropriate and implement within a …/DevSecOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in the areas of availability, incident management and monitoring. Excellent analytical and problem-solving skills. Effective communication skills, both written and verbal. Ability to work well in high-pressure … situations. Experience using Azure Monitor, App insights and KQL or similar tooling. Experience writing runbooks, and implementation plans and adopting incident management best practices. Strong understanding of environment architecture and release management as part of the software development lifecycle. Experience using SolarWinds or similar tooling. Knowledge of more »

and embrace failure. Proven ability to work successfully with colleagues and clients in high-pressure situations. Positive attitude and customer focus with excellent time management skills. Willingness to share knowledge and build a supportive culture. Ability and willingness to research best practices, adjust as appropriate and implement within a …/DevSecOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in the areas of availability, incident management and monitoring. Excellent analytical and problem-solving skills. Effective communication skills, both written and verbal. Ability to work well in high-pressure … situations. Experience using Azure Monitor, App insights and KQL or similar tooling. Experience writing runbooks, and implementation plans and adopting incident management best practices. Strong understanding of environment architecture and release management as part of the software development lifecycle. Experience using SolarWinds or similar tooling. Knowledge of more »

to processing personal data with the highest level of diligence, and you ll play a pivotal role in maintaining and enhancing our robust infosec management system, acquiring and upholding security certifications, fulfilling the role of our Data Protection Officer and ensuring we have appropriate controls to mitigate risk. You … Simultaneously, your comfort with detail will see you managing the day-to-day operations, keeping our platform and business secure. Key responsibilities Information Security Management & Certifications ISMS Oversight: Maintain and enhance Zest s Information Security Management System. This includes maintaining documentation, conducting and documenting risk assessments, driving improvements … the latest cybersecurity threats and trends to inform strategic security planning. Security Infrastructure: Oversee the installation and maintenance of security systems, controls and infrastructure. Incident Management: Take charge of the response to all information security and data protection incidents and collaborate with various business units to understand, document more »

ownership of the development and coordination of technology risk and information security operations activities. The OCIO team is also accountable for coordinating Business Continuity Management, Emergency Response, Incident Management, and technology resilience processes and standards framework. The second line team has been realigned in terms of accountabilities … European business segment that reflects and supports the current and future needs of the organisation. This will involve significant senior level engagement and stakeholder management across multiple functions and lines of business in Europe and with Lifeco (in Canada). More specific responsibilities will include Leadership: Develop and communicate … of a comprehensive resilience strategy. Foster relationships internally and externally to understand market trends. Provide strategic advice and build partnerships across multiple groups. Resiliency Management and Executive Engagement: Challenge and advise on policies and standards for resilience management. Report on resilience status and escalate concerns as needed. Conduct deep more »

infrastructure and enterprise servicesunderpinning our clients' programme activities. Their project portfolio spans arange of disciplines, including IT Security, Networks, Applications, Telephony,Cloud, Infrastructure, Data Management, and High-Performance Computing. Your new role As a Cybersecurity Subject-Matter Expert (SME), youwill be integral to the delivery of the cyber programme. … C-SOC) with two laboratory sites. You will assist STFC's cyber team to define, practice,and verify the adequacy of the cyber critical incident response. You will also assist STFC's infrastructure team whomanage the BAU activities relevant to ongoing cyber assurance, patching, cyberreadiness, and routine incident … of relevant SME knowledge andexperience will ensure successful and secure project outcomes. What you'll needto succeed A relevant information security/information managementbackground. Incident management experience and an ability toquickly tailor responses to deal with fast-paced situations. Proven people & stakeholder management skills. Knowledge of Information more »

infrastructure and enterprise servicesunderpinning our clients' programme activities. Their project portfolio spans arange of disciplines, including IT Security, Networks, Applications, Telephony,Cloud, Infrastructure, Data Management, and High-Performance Computing. Your new role As a Cybersecurity Subject-Matter Expert (SME), youwill be integral to the delivery of the cyber programme. … C-SOC) with two laboratory sites. You will assist STFC's cyber team to define, practice,and verify the adequacy of the cyber critical incident response. You will also assist STFC's infrastructure team whomanage the BAU activities relevant to ongoing cyber assurance, patching, cyberreadiness, and routine incident … of relevant SME knowledge andexperience will ensure successful and secure project outcomes. What you'll needto succeed A relevant information security/information managementbackground. Incident management experience and an ability toquickly tailor responses to deal with fast-paced situations. Proven people & stakeholder management skills. Knowledge of Information more »

contract basis. We are looking for a 3rd line Core Application support Engineer to maintain a complex secure solution. The role will primarily involve incident management on our clients' live system, on incidents that have been escalated from 2nd line resources that are often remotely based environments. Additional … for dependable and experienced support staff that are not afraid to own problems and incidents and deliver solutions to issues. Mandatory Skills : * SharePoint - Server management, SharePoint permissions, SharePoint Application integration * VMWare Horizon VDIs * VSphere virtualization * Group Policy management * SKYPE server * File Share and NTFS permissions * NGINX * Hyper V more »

business. Here are some of the main responsibilities of the IT Risk Analyst role: To support first line owners in the appropriate identification, prioritisation, management and reporting of IT Risks and Controls. To be a designated point of contact for IT Risk Management for the quarterly control evaluation. … strong ability to analyse and interpret complex data. Able to tailor messaging to a variety of audiences with varying levels of technical or risk management knowledge, as well as good negotiation and relationship building skills to be able to coordinate activity across multiple teams. Proactive and able to work … on own initiative. Familiarity with the working practices and operations of an IT environment. An understanding of risk management processes, including risk identification and assessment, risk mitigations, and risk incident management. At Ageas we offer a wide range of benefits to support you and your family inside and more »