1 to 1 of 1 Incident Manager Jobs in the South East

Our immediate requirement is for an experienced AV Technical Incident Manager to be a key part of our team, taking full responsibility for personally overseeing all P1 incidents and ticket escalation through to resolution. This is an exciting opportunity for an exceptional, experienced Technical Incident Manager … and concise client communications with regards to ticket updates and management including specific reporting to Service Account Managers and Service Delivery Managers -Ensuring the Incident management system is kept up to date throughout the lifecycle of a P1 ticket. -Agree timelines and provide regular updates on a case by more »