2 of 2 Onboarding Manager Jobs in the South East

Are you an experienced SaaS implementation specialist who thrives on delivering smooth system rollouts for customers? We're looking for a Customer Onboarding Manager to lead customers through the configuration and implementation of our software, ensuring they quickly see real value from our products. This role is ideal for someone with a strong background in SaaS onboarding, system configuration, and data migration, who can confidently manage complex implementation projects while providing hands-on onboarding sessions and support. You'll work closely with key stakeholders, acting as both project manager and trusted advisor, to ensure every customer enjoys a seamless transition and long-term success with PCS. What You'll Do: Lead the end-to … end onboarding and implementation process, acting as the primary point of contact and project manager for new customers Work with Sales to scope projects pre-contract and set clear onboarding expectations Host kick-off meetings with Home Managers and key stakeholders to agree project objectives Configure systems, manage data migration, and ensure solutions are tailored to each More ❯

s moments, big and small. With millions of users worldwide, they’ve built a scalable platform that blends cutting-edge tech, personalisation, and convenience. They’re now hiring an Onboarding Manager to lead a new team on a 9-month fixed-term contract, overseeing the smooth transition of new products from contract signature to full technical readiness. You … ll bring strong project management, process optimisation, and team leadership skills, driving seamless onboarding by collaborating across departments, refining workflows, and championing continuous improvement. Hybrid - 2 days per week in the London office (must be based in the UK) | 9-month FTC | Up to £50k + perks | ASAP start Your day-to-day will involve: Shaping and fine-tuning … onboarding processes to support smooth product transitions. Taking ownership of the entire onboarding cycle, from signed agreement to technical deployment readiness. Working hand-in-hand with Buying and Content teams to ensure seamless handovers. Setting clear performance measures for the team and tracking progress against key targets. Spotting and resolving risks or blockers before they impact delivery. Making More ❯