1 to 25 of 28 Operations Management Jobs in the South East

This role is responsible for building trusted relationships, managing post-sales service delivery, and ensuring client satisfaction through effective communication, issue resolution, and continuous improvement. Key Responsibilities Client Relationship Management Act as an ambassador and advocate for clients. Own and lead the end-to-end client service experience. Build and maintain strong, trusted relationships through regular engagement. Work with … leadership to shape long-term service strategies. Client Management Understand client strategies and timelines to support effective planning and delivery. Lead client onboarding and transition activities post-contract. Manage ongoing client needs, including site familiarisation, best practice sharing, event coordination, and issue resolution. Ensure transparent and timely communication with clients at all times. Order Management Support clients in … Detail-oriented, analytical, and highly confidential. Proficient in Microsoft Office applications. Strong problem-solving skills with the ability to work independently and collaboratively. Desired Skills and Experience Client Relationship Management Service Delivery Management Customer Experience (CX) Account Management Stakeholder Management Customer Success Technical Infrastructure Data Centre Operations Problem Solving Communication Skills Order Management Contract More ❯

This role is responsible for building trusted relationships, managing post-sales service delivery, and ensuring client satisfaction through effective communication, issue resolution, and continuous improvement. Key Responsibilities Client Relationship Management Act as an ambassador and advocate for clients. Own and lead the end-to-end client service experience. Build and maintain strong, trusted relationships through regular engagement. Work with … leadership to shape long-term service strategies. Client Management Understand client strategies and timelines to support effective planning and delivery. Lead client onboarding and transition activities post-contract. Manage ongoing client needs, including site familiarisation, best practice sharing, event coordination, and issue resolution. Ensure transparent and timely communication with clients at all times. Order Management Support clients in … Detail-oriented, analytical, and highly confidential. Proficient in Microsoft Office applications. Strong problem-solving skills with the ability to work independently and collaboratively. Desired Skills and Experience Client Relationship Management Service Delivery Management Customer Experience (CX) Account Management Stakeholder Management Customer Success Technical Infrastructure Data Centre Operations Problem Solving Communication Skills Order Management Contract More ❯

Successful FMCG Business requires an eCommerce Operations Manager. Applicants need a broad Operations Management background, ideally within FMCG, manufacturing or retail, with exposure to eCommerce, Fulfilment, process improvement. The eCommerce Operations Manager will be responsible for managing the organisation's online and eCommerce offering, managing a team of 2 direct reports. The brief will be to … and streamline existing processes/systems, to contribute to the success of the online area of the business, brand and new products. This is an exciting end-to-end operations role encompassing inventory management, fulfilment and the opportunity to guide and drive a high-performing team. Specific tasks of the eCommerce Operations Manager include: Lead and manage … our eCommerce fulfilment operations - ensuring safety, efficiency, quality, and team performance. Own the end-to-end operations of eCommerce brand - from inventory to seamless product launches. Work cross-functionally with marketing, product development, sales, and supply chain teams. Drive continuous improvement initiatives using Lean/Kaizen methodologies. Lead and develop a growing team, fostering a collaborative, high-performance More ❯

architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards More ❯

architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards More ❯

architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards More ❯

28days to start off with which increases to 33days after 12weeks. About the Role: We are seeking a dynamic and experienced Service Delivery Lead to provide day to day management and support to the IT Operations & Service team . The ideal candidate will have a strong background in Operations management, supplier management, end user support … internal, external teams, and strategic partners What we are looking for in skills and experience The ideal candidate will have a proven track record in managing best-in-class operations and be able to handle high-stakes operational challenges while delivering reliable, highly resilient, and available service in a fast-paced environment. Key Responsibilities Support day-to-day IT … operations across infrastructure, networks, cloud services, and end-user support. Manage MSP relationships, ensuring performance while identifying opportunities to in-source key functions. Ensure service quality through effective incident, problem, and change management (aligned to ITIL). Governance to ensure service is delivered in alignment with agreed KPI's and SLA's cross internal and external delivery partners. More ❯

Office & Operations Manager Location: Caterham Permanent/full time (office based) Salary: £37,500 + benefits We are seeking an experienced Office & Operations Manager to keep our business running smoothly. It is a varied position where you'll manage day-to-day operations, oversee budgets, support the Directors as PA, and lead on areas including finance, HR … looking for variety, problem-solving, and taking ownership within an SME, this might be the end of your job search. What You'll Do Run day-to-day office operations and support the Directors. Oversee budgets (IT, marketing, furniture, entertainment). Manage accounting duties: invoicing, payments, debtor control (with outsourced payroll/tax support). Negotiate contracts, insurance, and … and appraisals. Ensure Health & Safety compliance and GDPR/data protection. Liaise with IT support and manage company systems/equipment. What We're Looking For Proven office/operations management experience. Excellent organisation and time management skills. Strong written and verbal communication. Confident with MS Office and IT systems. Knowledge of finance, HR, and business management More ❯

Office & Operations Manager Location: Caterham Permanent/full time (office based) Salary: £37,500 + benefits We are seeking an experienced Office & Operations Manager to keep our business running smoothly. It is a varied position where you'll manage day-to-day operations, oversee budgets, support the Directors as PA, and lead on areas including finance, HR … looking for variety, problem-solving, and taking ownership within an SME, this might be the end of your job search. What You'll Do Run day-to-day office operations and support the Directors. Oversee budgets (IT, marketing, furniture, entertainment). Manage accounting duties: invoicing, payments, debtor control (with outsourced payroll/tax support). Negotiate contracts, insurance, and … and appraisals. Ensure Health & Safety compliance and GDPR/data protection. Liaise with IT support and manage company systems/equipment. What We're Looking For Proven office/operations management experience. Excellent organisation and time management skills. Strong written and verbal communication. Confident with MS Office and IT systems. Knowledge of finance, HR, and business management More ❯

more ServiceNow instances. Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features. Demonstrated experience assisting with ServiceNow configuration and deployment. Demonstrated knowledge of service management processes, procedures and software, and including knowledge of ServiceNow. It would be great if you had: Experience of domain separation. Certifications indicating experience of other ServiceNow modules such as … Customer Service Management (CSM), Employee Workflow, Security Operations (SecOps), Governance, Risk, and Compliance (GRC), IT Operations Management (ITOM), or IT Asset Management (ITAM). If you are interested in this role but not sure if your skills and experience are exactly what were looking for, please do apply, wed love to hear from you! If More ❯

build trust and deep relationships with our partners. This role requires requires both a deep understanding of compliance frameworks and strong commercial instincts, ensuring compliance is embedded into our operations and driving a compliance-first culture that enhances our ability to innovate and scale. The successful candidate will balance high-level oversight with hands-on operational management, ensuring … will collaborate closely with our Compliance & Risk team in Hang Zhou as well as regional teams across UK, EU and the US. PRINCIPAL ELEMENTS & ACCOUNTABILITIES Regulatory Compliance and Risk Management Ensure compliance with all relevant UK financial regulations, including Money Laundering Regulations, Proceeds of Crime Act, and FCA Guidelines, as well as our reporting obligations. Develop, implement, and maintain … compliance frameworks, policies, and procedures in line with UK, EU, and global regulatory requirements. Continuously assess compliance risks and implement effective risk management strategies that align with our growth objectives. Stay abreast of regulatory changes and ensure timely updates to policies and operational processes.. Lead regulatory engagement, maintain open and constructive relationships with the FCA and other regulatory bodies More ❯

build trust and deep relationships with our partners. This role requires requires both a deep understanding of compliance frameworks and strong commercial instincts, ensuring compliance is embedded into our operations and driving a compliance-first culture that enhances our ability to innovate and scale. The successful candidate will balance high-level oversight with hands-on operational management, ensuring … will collaborate closely with our Compliance & Risk team in Hang Zhou as well as regional teams across UK, EU and the US. PRINCIPAL ELEMENTS & ACCOUNTABILITIES Regulatory Compliance and Risk Management Ensure compliance with all relevant UK financial regulations, including Money Laundering Regulations, Proceeds of Crime Act, and FCA Guidelines, as well as our reporting obligations. Develop, implement, and maintain … compliance frameworks, policies, and procedures in line with UK, EU, and global regulatory requirements. Continuously assess compliance risks and implement effective risk management strategies that align with our growth objectives. Stay abreast of regulatory changes and ensure timely updates to policies and operational processes.. Lead regulatory engagement, maintain open and constructive relationships with the FCA and other regulatory bodies More ❯

Tech Operations Lead - Mobile Technology Standardisation STATUS: PAYE Contract LOCATION: London (E14) HYBRID MODEL: 3 days onsite/2 days remote DURATION: 12 months + FPSG seek an experienced Tech Operations Lead to join a global mobile technology standardisation programme. This leadership role is central to the successful delivery, therfore prior corporate mobile device provisioning and decommissioning coordination … is essential. The Operations Lead's responsibilities will include: * Coordinating and managing the regional operations & engineering team* Ensuring strict adherence to guidelines for handling data-bearing assets* Identifying and mitigating risks to maintain project momentum* Tracking progress through project milestones and resolving roadblocks* Providing regular updates to programme leadership* Collaborating with global counterparts to ensure consistency* Ensuring deliverables … meet quality standards and stakeholder expectations To be successful as the Operations Lead, you will need experience of: * Prior demonstrable experience of Enterprise Mobile Technology Standardization Programs (Provision, Replacement & Decommission of mobile devices) * Leading technology teams in high-paced environments* Working within financial services or investment banking* Enforcing detailed processes and operational compliance* Building strong stakeholder relationships across regions More ❯

Strategy and Operations Associate – Contract Role 📍 Location: London, UK 💰 Hourly Rate: £38.45 📅 Start Date: 8th December 2025 📅 End Date: 23rd November 2026 🕒 Contract Type: Full-time, Temporary A leading global tech company is seeking a Strategy and Operations Associate to support a high-performing internal team focused on extended workforce solutions. This team manages onboarding, offboarding, and operational … up background who thrives in fast-paced environments and enjoys working cross-functionally. 🔍 Key Responsibilities Strategic Planning & OKR Tracking: Monitor team progress and prepare materials for leadership reviews. Budget Management: Oversee a $40M budget, including forecasting and reallocation. Business Reviews & Surveys: Lead weekly reviews and biannual time studies; design and analyse employee sentiment surveys. Internal Communications: Manage team-wide … communications, including newsletters. Resource & Headcount Management: Support hiring processes, seating assignments, and ongoing headcount tracking. Executive Support: Prepare communications and materials for senior leadership engagements and team off-sites. Ad Hoc Projects: Lead initiatives independently with minimal oversight. ✅ Ideal Candidate Profile Experience: In strategy and operations roles Background: Consulting or tech start-up experience preferred Skills: Strong data More ❯

Strategy and Operations Associate – Contract Role 📍 Location: London, UK 💰 Hourly Rate: £38.45 📅 Start Date: 8th December 2025 📅 End Date: 23rd November 2026 🕒 Contract Type: Full-time, Temporary A leading global tech company is seeking a Strategy and Operations Associate to support a high-performing internal team focused on extended workforce solutions. This team manages onboarding, offboarding, and operational … up background who thrives in fast-paced environments and enjoys working cross-functionally. 🔍 Key Responsibilities Strategic Planning & OKR Tracking: Monitor team progress and prepare materials for leadership reviews. Budget Management: Oversee a $40M budget, including forecasting and reallocation. Business Reviews & Surveys: Lead weekly reviews and biannual time studies; design and analyse employee sentiment surveys. Internal Communications: Manage team-wide … communications, including newsletters. Resource & Headcount Management: Support hiring processes, seating assignments, and ongoing headcount tracking. Executive Support: Prepare communications and materials for senior leadership engagements and team off-sites. Ad Hoc Projects: Lead initiatives independently with minimal oversight. ✅ Ideal Candidate Profile Experience: In strategy and operations roles Background: Consulting or tech start-up experience preferred Skills: Strong data More ❯

before. Here, you'll be part of a dynamic team that works together to defend, adapt, and innovate with freedom and purpose. You won't just work on Incident Management; you'll help improve how it's done. Dive into purple teaming, create and refine world-class detections, shape change projects, and push the boundaries of what's possible … to bring your ideas to life, help shape the future of cybersecurity while developing new capabilities that enhance our operations. About the role: Incident Response and Leadership Lead incident management activities in response to all high priority cyber-security incidents, with the ability to remain calm and focused during crisis situations. Ability to manage conflicting priorities and multiple tasks … quality control and feedback reviews. Develop training materials and deliver training as part of the team's continuous development. Conduct and lead in Cyber Incident Response exercises. Soft Skills: Operations Management & Issue Resolution : Ensure smooth operations and continuity by proactively identifying and addressing operational issues, team dynamics, and inefficiencies in ticket handling. Report Writing: Ability to write More ❯

sales team operates as consultants, providing tailored solutions to meet the specific needs of our customers. Role Description This is a full-time on-site role for a Business Operations Specialist located in Stone UK. The applicant MUST LIVE WITHIN 25 MILES OF STONE, UK. The Business Operations Specialist will be responsible for managing and improving business processes … tasks include collaborating with teams, analyzing data to inform decision-making, providing exceptional customer service, and communicating effectively with stakeholders to support business objectives. Qualifications Strong skills in Business Operations and Business Analysis Proficient in Analytical Skills to interpret and utilize data effectively Excellent Communication skills, both written and verbal Exceptional Customer Service skills to ensure client satisfaction Ability … on-site setting Experience in the technology or related industry is a plus Experience with digital transformation advantageous Experience with SAP Business One advantageous Bachelor's degree in Business, Operations Management, or related field desirable Competitive salary for the right candidate. Please contact us directly for more information. More ❯

Job title : Operations Assistant Organisation: Royal Air Force Central Fund Location : Hybrid; mainly working from home with occasional visits to the offices in Marlow and sites in and around Buckinghamshire Hours : Full time (37.5 hours), Monday to Friday. Part time hours also considered (minimum 25 hours) Salary: £28,000 plus benefits ( 30 days annual leave plus Bank Holidays, contributable … facilities, equipment and training to support with their physical and mental wellbeing. About the role: We are looking for an organised and adaptable individual to support the Fund’s Operations department to provide effective and proactive support. The successful candidate will assist with a broad area of business requirements. The individual will enjoy a hybrid working environment, mainly working … with occasional visits to the offices in Marlow and sites in and around Buckinghamshire and nearby. Key Purpose: Providing support to the Fund’s departments, beneficiaries and stakeholders, the Operations Assistant will contribute in the operation and development of the Fund’s properties, projects, systems and objectives. Key responsibilities include: Supporting beneficiaries by assisting with the Fund’s delivery More ❯

in banking and audit relationships. Administer telecoms and mobile contracts, and ensure smooth operation of IT and office equipment. Assist with policy development, compliance tracking, and process documentation. Prepare management reports, support internal committees, and assist the COO with regulatory and compliance work. What you'll need to succeed Proven experience in facilities, IT, HR, or operations management More ❯

leadership and guidance, ensuring high standards across deliverables. Key Skills & Experience 5+ years’ experience as a Business Analyst within Global Custody or Asset Servicing . Strong knowledge of Tax Operations Management and Entitlements Processing . Experience with BaNCS, IMActions, and Xceptor (highly desirable). Proven track record on large, multi-year global transformation programmes . Skilled in requirements … gathering, process modelling, data analysis, and stakeholder management . Knowledge of Agile and Waterfall delivery , with hands-on experience in story/EPIC writing . Proficiency in MS Office (Excel, PowerPoint, Word, Visio) . Excellent communication and stakeholder engagement skills. BA certifications (CBAP, IIBA) a plus. Why Apply? Opportunity to work on a high-profile, global transformation programme . More ❯

leadership and guidance, ensuring high standards across deliverables. Key Skills & Experience 5+ years’ experience as a Business Analyst within Global Custody or Asset Servicing . Strong knowledge of Tax Operations Management and Entitlements Processing . Experience with BaNCS, IMActions, and Xceptor (highly desirable). Proven track record on large, multi-year global transformation programmes . Skilled in requirements … gathering, process modelling, data analysis, and stakeholder management . Knowledge of Agile and Waterfall delivery , with hands-on experience in story/EPIC writing . Proficiency in MS Office (Excel, PowerPoint, Word, Visio) . Excellent communication and stakeholder engagement skills. BA certifications (CBAP, IIBA) a plus. Why Apply? Opportunity to work on a high-profile, global transformation programme . More ❯

leadership and guidance, ensuring high standards across deliverables. Key Skills & Experience 5+ years’ experience as a Business Analyst within Global Custody or Asset Servicing . Strong knowledge of Tax Operations Management and Entitlements Processing . Experience with BaNCS, IMActions, and Xceptor (highly desirable). Proven track record on large, multi-year global transformation programmes . Skilled in requirements … gathering, process modelling, data analysis, and stakeholder management . Knowledge of Agile and Waterfall delivery , with hands-on experience in story/EPIC writing . Proficiency in MS Office (Excel, PowerPoint, Word, Visio) . Excellent communication and stakeholder engagement skills. BA certifications (CBAP, IIBA) a plus. Why Apply? Opportunity to work on a high-profile, global transformation programme . More ❯

Technical Operations Manager Location: Maidstone, Kent | £60,000 + Benefits We are seeking a Technical Operations Manager to oversee engineering and maintenance operations for a high-profile client in Maidstone. This senior role is responsible for managing a team, ensuring operational excellence, and maintaining high standards across all technical services. Key Responsibilities Lead and manage a team … of engineers and technical staff to deliver PPM and reactive maintenance efficiently. Oversee all aspects of technical operations, ensuring compliance with health & safety, statutory regulations, and company standards. Serve as the main point of contact for technical matters, liaising with clients and stakeholders. Monitor performance, budgets, and resource allocation to drive operational efficiency. Implement continuous improvement initiatives and support … engineering projects on site. Candidate Requirements Proven experience in engineering or technical operations management. Strong leadership and team management skills with the ability to motivate a technical team. Excellent knowledge of PPM, reactive maintenance, and compliance standards. Strong problem-solving, planning, and communication skills. Relevant technical qualifications in engineering or equivalent. Package £60,000 per annum Private healthcare More ❯

My Banking client is seeking to recruit a Security Governance and Service Management Specialist on an initial 6 month contract for a Financial Services client based in London. It is hybrid and will require 3x days onsite per week. Role Purpose: Enhance the Security Intra group Governance and Service Management process for EU entities in line with ECB … and EMEA for Information and Cyber Security, ensuring service levels are met for all services received and/or provided. Accountabilities & Responsibilities : Define intra group security governance and service management framework Enhance and embed the operating/engagement model and service level agreement to ensure continuous oversight and service management Define and maintain EU specific entity level reporting … template, including metrics to support the service performance management and service operations management. Embed a centralised ticketing module within ServiceNow for EMEA region. Use cases relevant to security service management, service request and service issue management. Coordinate the relevant reporting data points from Information and Cyber Security Committees relevant to EU, including inputs to and actions arising More ❯

client satisfaction, and continuous improvement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and … with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong understanding of technical support on a 1st or 2nd line knowledge base. Excellent communication and stakeholder management skills. Experience with PSA ticketing systems (Halo). Ability … to lead cross-functional teams and manage competing priorities. Familiarity with cybersecurity and patch management practices is a requirement. What We Offer: Training: Vendor accredited training courses Role Type: Full time; Monday Friday (Hybrid/Office Based) Salary Range: £30K £40K per annum (depending on experience) Office Location: Eastleigh, Hampshire. Access to and use of company vehicle Holiday More ❯