1 to 25 of 28 Remote/Hybrid Performance Metrics Jobs in the South East

audience profiling Customer targeting and segmentation You'll work across a broad mix of onsite and offsite media channels, helping stakeholders understand what drives performance and where investment delivers the greatest return. Key Responsibilities Evaluate the effectiveness of retail media and marketing campaigns across multiple channels Measure incremental impact … business metrics, including revenue and customer performance Develop and refine measurement frameworks, methodologies and KPIs Analyse customer, behavioural and transactional datasets to identify opportunities and trends Create actionable insights and recommendations for business stakeholders Support audience strategy through customer profiling and segmentation analysis Partner with commercial and marketing ...

causes and pursue corrective and preventative actions. Collaborate across technology, business, and third-party teams to drive effective service delivery. Analyse incident trends and performance metrics to support continuous service improvement and operational resilience. Build effective service performance reporting with strong data foundations Support and guide incident … including service design, service transition, and service lifecycle management. (Required) IT Risk Management, including operational, security, compliance, and service resilience risk controls. (Required) Service Performance Management, including KPI development, service reporting, monitoring, and continual service improvement methodologies. (Required) Vendor and Third-Party Service Management, including contract management, supplier governance ...

creation and provide guidance on paid media best practice. 3. Campaign Delivery Support Provide operational support across paid media campaign setup, quality assurance, and performance monitoring. Key responsibilities: Create CMP codes in Dynamics and maintain accurate records within the master campaign tracker. Review campaign previews across all channels … Verify campaign launches against approved media plans and ensure activity is implemented correctly. Review agency reporting dashboards and proactively identify opportunities for optimisation and performance improvement. Compile campaign performance data for reporting purposes. 4. Creative Asset Development Support the creation and management of campaign creative assets across undergraduate ...

incident, problem, change and service request processes Acting as Major Incident Manager when required Supporting service reviews with business stakeholders Producing service reporting and performance metrics Driving continual service improvement initiatives Supporting audit, governance and compliance activities Collaborating with internal teams and external partners to improve service delivery ...

Analytics, Sales Intelligence, Lead Management or a similar analytical business environment. Analytical & Systems Expertise: Strong analytical mindset with a solid understanding of systems, data, performance metrics, and how AI-enabled tools can improve lead prioritisation, forecasting, and commercial decision-making. Proficiency in tools such as Microsoft Excel, Power ...

Analytics, Sales Intelligence, Lead Management or a similar analytical business environment. Analytical & Systems Expertise: Strong analytical mindset with a solid understanding of systems, data, performance metrics, and how AI-enabled tools can improve lead prioritisation, forecasting, and commercial decision-making. Proficiency in tools such as Microsoft Excel, Power ...

Analytics, Sales Intelligence, Lead Management or a similar analytical business environment. Analytical & Systems Expertise: Strong analytical mindset with a solid understanding of systems, data, performance metrics, and how AI-enabled tools can improve lead prioritisation, forecasting, and commercial decision-making. Proficiency in tools such as Microsoft Excel, Power ...

Analytics, Sales Intelligence, Lead Management or a similar analytical business environment. Analytical & Systems Expertise: Strong analytical mindset with a solid understanding of systems, data, performance metrics, and how AI-enabled tools can improve lead prioritisation, forecasting, and commercial decision-making. Proficiency in tools such as Microsoft Excel, Power ...

members, customers, and key internal stakeholders to establish credibility and understanding of the service operationEstablishing and maintaining regular routines, including team meetings, 1:1s, performance reviews, coaching, and recognition activitiesGaining a thorough understanding of service desk performance metrics, including SLA achievement, customer satisfaction, ticket backlog, ticket ageing … Service Delivery Manager role at an IT Managed Service ProviderExperience of managing teams of Technical EngineersA track record of developing and implementing individual performance plansExperience with hiring and interviewing potential employeesExperience of working as part of a wider service delivery functionDemonstrable understanding of incident, problem, and change management ...

including coordinating workflows across departments, optimizing processes, and ensuring timely delivery of certification and training programs. The Operations Manager will manage resource allocation, monitor performance metrics, and support continuous improvement initiatives to enhance efficiency and service quality. Responsibilities also include assisting with budgeting, vendor and partner coordination, compliance … global initiatives and to maintain a high standard of stakeholder experience. Qualifications Strong operations management and process improvement skills, including workflow coordination and performance monitoring. Experience in project management and resource planning, with the ability to manage timelines and multiple concurrent initiatives. Proficiency with digital tools and platforms used ...

standards, governance and adoption models.Drive the adoption of modern integration approaches, including API-led, event-driven and hybrid architectures.Use customer insight, usage data and performance metrics to inform prioritisation and investment decisions.Champion a product-led approach, ensuring the platform delivers measurable value for users and the wider organisation.Build … hybrid integration approaches.• Proven ability to identify, prioritise and deliver customer value through platform-led products and services, using data, user insight and performance measures to inform decisions.• Strong stakeholder engagement and influencing skills, with experience building relationships and securing commitment across senior technical, operational and business audiences.Desirable Criteria ...

website elements, user journeys and conversion funnels. Conversion Insight: Complete all test analysis, communicating insights to internal stakeholders. Provide regular updates on progress and performance metrics to ensure transparency across the wider business. Experimentation platform expert: Become platform super user, able to independently develop tests and metrics on the platform through to delivery. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools including but not limited to Contentsquare, GA4, and GetFeedback. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User ...

issues, and dependencies, ensuring clear mitigation plans, appropriate escalation, and timely resolution. Provide clear reporting and stakeholder communication on delivery progress, opportunities, blockers, and performance metrics. Balance demand across teams, optimise priorities and capacity, and provide strong drive to execution in support of programme objectives. Work closely with technical ...

metric definitions and governance tailored for international markets. Developing actionable dashboards & reporting : Create and maintain scalable, user-friendly dashboards that provide visibility into key performance metrics and think broadly across the end-to-end customer journey. Delivering deep-dive analytics : Conduct root cause analysis to uncover drivers … team move faster and deliver more scalable, proactive insights. Enabling experimentation & continuous improvement : Support A/B testing and digital experience evaluations by analysing performance outcomes and quantifying customer and business impact. Influencing strategy through storytelling : Communicate insights and trends clearly and persuasively to technical and non-technical stakeholders ...

achieve their commercial objectives. You'll have the autonomy to influence campaign strategy, present recommendations directly to clients and continually test, optimise and improve performance across multiple platforms. If you enjoy balancing analytical thinking with creativity, commercial awareness and strong client relationships, you'll feel right at home. Where … strategy, delivery and performance. • Plan, build, optimise and report on Google Ads and Meta campaigns across Search, Shopping, Display and Paid Social. • Monitor budgets, performance metrics and return on investment to maximise campaign success. • Analyse campaign data using Google Analytics 4 and platform reporting to identify opportunities ...

using data, experimentation, and AI-driven insights to maximise results. You'll manage and optimise campaigns across platforms including Google, Microsoft and Meta, turning performance data into actionable improvements that drive ROI, customer acquisition, and business growth. Working closely with senior marketing leaders, you'll have the opportunity … digital marketing activity. What You'll Be Doing Manage and optimise paid media campaigns across Google, Microsoft, Meta, Taboola, and other platforms. Monitor campaign performance and make data-driven recommendations to improve results. Conduct keyword research and create compelling ad copy and creative briefs. Use AI-powered tools ...

portfolio of key UK partner relationships, focusing on quality, certification, growth and customer satisfaction • Build a strong operating rhythm through regular check-ins, performance reviews and success planning • Maintain Partner Scorecards covering certification, implementation delivery, CSAT/NPS, health and risk • Spot underperformance early and lead intervention plans alongside … enablement, training and certification pathways • Identify high-performing advocacy partners for case studies, references, speaking opportunities and co-marketing • Provide clear visibility of partner performance, risks and growth opportunities Individual implementation issues won't sit with you day to day. Our Partner Project Operations team owns those. ...

with users and stakeholders Gathering feedback and translating requirements into product improvements Managing platform configuration, workflows and user enhancements Driving adoption, usage and platform performance metrics Working closely with finance, HR, BI and technology teams Communicating product roadmaps, updates and priorities to senior stakeholders Helping shape the long ...

main escalation point for service-related issues. Coordinate delivery across multiple teams and suppliers. Drive service improvements using operational data and performance metrics. Build strong relationships with customer and internal stakeholders. Requirements Essential Experience as a Service Delivery Manager in a managed services environment. Strong knowledge of ITIL service ...

Indirect Procurement team's strategy to deliver substantial savings and operational improvements. Oversee agile sourcing processes, negotiate favourable terms, and implement strong supplier performance metrics. Build productive relationships across IT, marketing, legal, facilities, and finance to align procurement with wider business goals. Coach junior team members and collaborate with ...

supporting customer operations, field services, contact centres, operational sites, and digital platforms. You will collaborate across the business to drive service excellence, optimise supplier performance, manage operational risks, and support the transformation of Thames Water's telecoms landscape. What you'll be doing as a Digital Telecommunications Manager Lead … maintain strong relationships with key business, operational, and technical stakeholders. Lead service governance activities, including weekly and monthly operational reviews, reporting, and supplier performance management. Manage telecom service requests, ensuring all requests, incidents, and faults are resolved within agreed service levels. Review and approve root cause analysis reports ...

Data & Software Engineer to support the development of critical commercial and operational data platforms. This organisation processes large volumes of transactional, revenue, and user performance data, using these insights to drive key business decisions. As part of a growing engineering function, they are investing heavily in their data ecosystem … external partners, and streamlining data exchange across internal systems. Working closely with Data Engineering and Analytics teams, you'll help ensure critical reporting and performance metrics remain accurate, scalable, and fit for business decision-making. This is an opportunity to work in a genuinely impactful role where your ...

region and centrally Ensure risk mitigation actions are put in place and tracked to ensure smooth delivery Lead presentations to senior leaders on performance and long-term plans Delivery Own the end-to-end delivery of RAN sites, from nomination through design, acquisition, build, integration and handover to Operations … mindset, with a demonstrable commitment to driving quality and service standards throughout all stages of deployment Data-driven decision maker, able to utilise insight, performance metrics and reporting to inform operational and strategic planning, including focus on budget forecasting, tracking and cost control Advanced analytical and presentation skills ...

always predictable. This means you will play a key role in designing intelligent, resilient testing approaches that can handle variability and ensure consistent performance under real-world conditions. If you're someone who thrives on solving complex problems, enjoys working at the intersection of hardware and software, and wants … Mentor junior team members and embed best practices Enhance tools, processes and documentation across the test function Monitor and report on coverage, usage and performance metrics Eligibility and security requirements Due to the nature of the work: You must be a sole UK national You must be eligible ...

Relationships: Act as the strategic bridge between external partners and internal executive stakeholders to drive brand excellence and resolve operational hurdles. Analyze & Forecast: Track performance metrics, synthesize data insights, and build accurate growth forecasts to demonstrate business impact. What We're Looking For Retail & E-Commerce Background: Proven ...