Egham, Surrey, United Kingdom Hybrid / WFH Options
Confidential
minimum of 2 days a week in the office is required Reporting to: Head of Testing & Service Delivery Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers … provide high quality operational and technical application and systems support to Intersoft customers and internal business functions. Owner of the Incident, Problem, Change and releasemanagement process for respective projects, ensuring Incident and problem management goals are achieved. Minimizing the adverse impact of Incidents and Problems on … will be working closely with the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure the Environment, change, and releaseManagement process are followed as implemented and agreed. You will be responsible for the development and implementation of documented Processes and Procedures where more »
Reading, England, United Kingdom Hybrid / WFH Options
Thames Water
award-winning team you’ll help the business become an intelligent, connected organisation in order to deliver our digital transformation and turnaround. The Incident Management Lead will be an experienced IT Service Management professional with responsibilities to support the delivery of Incident Management in a 24x7 operational … environment supporting all Thames Water business areas. The role will ensure that all Incident Management process activities are fit for purpose to meet the needs of the Thames Water Business. What you’ll be doing as an Incident Management Lead Support the delivery of the Incident Management process, priority matrix, procedures and guidelines Assist in managing the Incident Management Process and ensure it is delivered to the agreed level of performance to support service availability Act as the focal point for Incident Management for Thames Digital, acting as the key contact and escalation point more »
Egham, England, United Kingdom Hybrid / WFH Options
Harvey Nash
primarily working from home. This is highlighted from achievements such as UK’s Best Workplaces and Best Workplaces for Wellbeing 2023. They specialise in management software revolutionising the delivery service. Their key product is integrated by major retailers and brands such as the Royal Mail, and due to recent … provide high quality operational and technical application and systems support to their customers and internal business functions. Owner of the Incident, Problem, Change and releasemanagement process for respective projects, ensuring Incident and problem management goals are achieved. As a Service Delivery Manager you will be working … closely with the Head of Testing and Service Delivery, Application Support Team and Test Manager to ensure the Environment, change, and releaseManagement process are followed as implemented and agreed. You will be responsible for the development and implementation of documented Processes and Procedures where required with self more »
Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
Premier Group Recruitment
fill an urgent Service Delivery Manager position on a Permanent basis. This is ideal for someone who has an understanding of the change and releasemanagement process. You’ll be responsible for live issues being fixed in line with the SLA & bringing together the right people and resources. … with a salary of up to £50,000 depending on experience. Key Skills and Responsibilities Good understanding of Agile and ITL Experience with incident management, change/releasemanagement and problem management Working with tools such as Jira Service Desk, Service Now highly desired Problem oriented more »
South East London, London, United Kingdom Hybrid / WFH Options
Greater London Authority
for the delivery of all internal and external digital products and services at the GLA. The unit is responsible for the design, delivery and management of dozens digital, data and technology services that support the delivery of the functions of the Mayor and the Assembly; and, in doing so … will work with in-house development operations team to support the smooth running of the digital estate working to optimise our development, testing and release processes. You will initially work mostly with AWS & Linux developing and supporting systems and infrastructure through to production using modern continuous integration/deployment … team, Technical Architect, and third-party suppliers Developers to solve more challenging issues. 7. Lead, manage and maintain GLA-wide IT issue and knowledge management systems. Provide technical support up to second level, and proactively liaise with external expert partner for third level support. 8. Work with the development more »
Employment Type: Contract, Part Time, Work From Home
High Wycombe, Buckinghamshire, South East, United Kingdom
Circle Group
Software Configuration Manager (Dynamics 365)- High Wycombe - Hybrid Software Implementation - Configuration - MS Dynamics - Dynamics 365 - SQL - PowerApps - Power Platforms - Application - ReleaseManagement - Software Are you passionate about technology and sustainability? Do you have a knack for software configuration and a desire to make a real impact? Look no … further! A leading green energy management company is on the hunt for a talented and driven Software Configuration Manager to join our dynamic team in High Wycombe. The Software Configuration Manager will play a pivotal role in ensuring our software systems are configured for optimal performance and reliability. You … software solutions. Troubleshoot and resolve software configuration issues. Key Skills the Software Configuration Manager will have: Previous experience managing the implementation, configuration, upgrades, and release of systems (new and existing). Excellent knowledge/experience working with PowerApps/Power Platforms and SQL At least 2 years' experience working more »
Aldermaston, Berkshire, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written … and Role Based Access Control Azure Networking Experience Azure Firewalls Experience Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management Azure Virtual Machine Management Azure Storage Experience Azure Monitoring and log analytics Azure Enterprise and ADFS Application Provisioning Active Directory Connect/sync … Federation Services Azure PowerShell Scripting Microsoft Windows Server 2016, 2019 and 2022 experience Comfortable working with a Hybrid Joined Active Directory environment Group Policy Management and Conditional Access Policy Management Experience DNS, DHCP Experience Working knowledge and understand of PKI Services Scripting experience using BAT, PowerShell, C# and more »
Role Title: Release Manager (SC Cleared) Duration: 6 Months Location: Remote Rate: £614/d - Umbrella only NOTE: Applicants MUST hold active Security Clearance to be considered for this role Applicants with lapsed Security Clearance/no clearance will not be considered Would you like to join a global … the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Release Manager required to coordinate releases into live for 16 -20 teams in person product working on a host of different areas The Release Manager will need to manage the release process - this involves engaging with technical and business as customers Knowledge of Releasemanagement and Configuration Management processes Experience in multi-supplier environments Good stakeholder management including Executive level Key Skills/requirements AWS Kubernetes Jenkins Ansible more »
Packaging Team is responsible for managing the end to end delivery of applications and Operating System gold builds, and the on-going life cycle management for those applications. Behaviours Demonstrate the ability to methodically work through issues Identify issues end users might be facing and drive improvement and simplifications … to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera AdminStudio, InstallShield, IS Recapture & ORCA Expert understanding … savvy and understand the concerns and priorities of our customer and our own support teams ESSENTIALS SKILLS/QUALIFICATIONS: Basic Understanding of IT project management methodologies including agile and waterfall Basic Knowledge of project management tools and techniques Microsoft Active Directory server Microsoft Group Policy Objects (GPOs) Understand more »
Application Packaging Team is responsible for managing the end to end delivery of applications and Operating System gold builds, and the on-going lifecycle management for those applications. Behaviours Demonstrate the ability to methodically work through issues Identify issues end users might be facing and drive improvement and simplifications … to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera AdminStudio, InstallShield, IS Recapture & ORCA Expert understanding … savvy and understand the concerns and priorities of our customer and our own support teams ESSENTIALS SKILLS/QUALIFICATIONS: Basic Understanding of IT project management methodologies including agile and waterfall Basic Knowledge of project management tools and techniques Microsoft Active Directory 2003-2016 server Microsoft Group Policy Objects more »
customers’ lives and contributing to the success of the business every day. Job Description We have a fantastic new opportunity for an IT Environment & Release Analyst to join usin Hove! Bringing stability and control to L&G IT environments, you’ll own non-production environments, orchestrate their usage and … of the environments from OS versions, patch status, software versioning Defining, establishing and maintaining Environment Strategies, auditable policies, processes, and IT Controls for Environment Management in line with industry best practice (ITIL) Managing application environments allocation, multiple bookings, or shared usage and maintaining the schedule of environment usage Working … and purpose meets strategic objectives and supports change flexibility. Maintaining environment cost profile and supporting in reducing associated costs Negotiating, planning and managing all release/deployment activities to forward plan the release windows and cycles across the estate from an environment perspective, including task/resource/ more »
and embrace failure. Proven ability to work successfully with colleagues and clients in high-pressure situations. Positive attitude and customer focus with excellent time management skills. Willingness to share knowledge and build a supportive culture. Ability and willingness to research best practices, adjust as appropriate and implement within a … DevSecOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in the areas of availability, incident management and monitoring. Excellent analytical and problem-solving skills. Effective communication skills, both written and verbal. Ability to work well in high-pressure situations. Experience … using Azure Monitor, App insights and KQL or similar tooling. Experience writing runbooks, and implementation plans and adopting incident management best practices. Strong understanding of environment architecture and releasemanagement as part of the software development lifecycle. Experience using SolarWinds or similar tooling. Knowledge of Scripting languages more »
and embrace failure. Proven ability to work successfully with colleagues and clients in high-pressure situations. Positive attitude and customer focus with excellent time management skills. Willingness to share knowledge and build a supportive culture. Ability and willingness to research best practices, adjust as appropriate and implement within a … DevSecOps principals and concepts such as CI/CD and IaC. Experience of SRE environments and processes specifically in the areas of availability, incident management and monitoring. Excellent analytical and problem-solving skills. Effective communication skills, both written and verbal. Ability to work well in high-pressure situations. Experience … using Azure Monitor, App insights and KQL or similar tooling. Experience writing runbooks, and implementation plans and adopting incident management best practices. Strong understanding of environment architecture and releasemanagement as part of the software development lifecycle. Experience using SolarWinds or similar tooling. Knowledge of Scripting languages more »
the Standard Builds. Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels Drive Service Management best-practice and ITIL process compliance across the business Drive continuous service improvement Planning and execution of customer site deployments from build, through go … o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. Awareness of ITIL Change and ReleaseManagement As an Employee you will benefit from: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free eye more »
Web services, LDAP, JDBC, REST, SCP and FTPS is desirable Experience of IT methodologies and processes such as ITIL, agile, scrum, DevOps, change/releasemanagement is desirable Extensive implementation of core processes, Incident, Problem, Change, Service Catalogue, Request & CMDB is desirable Service Now System Admin Certification is more »
Chatham, Kent, South East, United Kingdom Hybrid / WFH Options
Intec Select
Web services, LDAP, JDBC, REST, SCP and FTPS is desirable Experience of IT methodologies and processes such as ITIL, agile, scrum, DevOps, change/releasemanagement is desirable Extensive implementation of core processes, Incident, Problem, Change, Service Catalogue, Request & CMDB is desirable Service Now System Admin Certification is more »
Wokingham, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
support with experience in Active directory and VMware virtualization to deploy applications in Citrix VDA. In this role, you will be involved in stakeholder management, ensuring compliance and industry security best practice. Key responsibilities: Provide 2nd/3rd line technical support to server estate (Window 2022/2019/… hosts and vSphere. Manage deployments of new/updated applications & OS. Manage and deploy applications in Citrix VDA environment. Use change, problem, incident, and releasemanagement toolset in accordance with organisation policies. Leverage your knowledge on server hardening, CIS policies and vulnerability fix is mandatory. Be aware of … knowledge of BMC monitoring. Perform Hardware blade, servers, physical servers’ configuration and BAU support. Your Profile Key skills/knowledge/experience: Experience with management of Windows desktop builds. Knowledge of application packaging technologies such as MSI. Hands on experience on VMware infra design, build with HA, DR, VM more »
Reigate, Surrey, United Kingdom Hybrid / WFH Options
William Alexander Recruitment Ltd
in C#, VB.NET, .NET framework, and Azure. Skilled in DevOps and Continuous Integration/Delivery using tools such as TFS, Azure DevOps, MSBuild, and Release Management. Experienced with various Microsoft applications and platforms. Utilises Test Driven Development and Behaviour Driven Development methodologies. Strong understanding of development patterns and best more »
Accountable for the development and maintenance of automated test suites. Provide reports, metrics and status updates on automated testing to project stakeholders facilitating the releasemanagement of code and configuration changes. Take responsibility for 6-month Resource planning, including the identification of the skillsets relevant to test automation more »
and integrations - using the Power Platform, Azure DevOps, and other tools. Provide reports, metrics and status updates on testing to project stakeholders facilitating the releasemanagement of code and configuration changes. Take responsibility for 6-month resource planning, including the identification of the skillsets relevant to specific test more »
Support Analyst must also ensure that the team adhere to all agreed service level agreements and highlighting capacity and service issues early. Responsibilities Incident Management: All support requests raised to the support team will be managed within agreed service levels. Monitoring of the tickets and environment ensuring we stay … on top of issues and lead incident calls Information Management: Building a team Knowledge base that is easy to understand and usable by junior members of staff. Application deployment and code promotions. Receiving post implementation sign off from the business that delivery into production has been successful Monitoring the … always look to add value. Maintain the company s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations ReleaseManagement: Releasing application changes through the relevant environments with the necessary planning and due diligence having been completed to ensure production stability. Problem more »
Software Configuration Manager (Dynamics 365)- High Wycombe - Hybrid Software Implementation - Configuration - MS Dynamics - Dynamics 365 - SQL - PowerApps - Power Platforms - Application - ReleaseManagement - Software Are you passionate about technology and sustainability? Do you have a knack for software configuration and a desire to make a real impact? Look no more »
and IT Service teams to promote DevOps culture Experience in working closely with customers In depth understanding of continuous integration, continuous delivery, software configuration management, version control and release management. Experience in provisioning cloud environments Able to work under pressure Availability to be on call out of hours … Rancher Kubernetes Ansible, Helm, Terraform Linux VMware Elastic Stack (ELK/ECK) Gitlab GoLang scripting language AWS Desirable Skills Experience of ITIL and IT Management systems, such as ServiceNow, Jira, and Confluence Automated testing tools Agile project delivery & ceremonies Storage solutions Please apply via this site in the first more »