Service Design Manager
- Hiring Organisation
- Gattaca
- Location
- Redhill, Surrey, United Kingdom
- Employment Type
- Permanent
Service Transition Plan, ensuring alignment with contractual requirements and governance frameworks. Lead the development of end-to-end service designs covering service design, change management, testing, transition, and decommissioning processes. Ensure all service designs support safe, controlled implementation of changes, minimising disruption to live services and customers. Define … scalability, supportability, and minimal operational impact, including avoidance of single points of failure. Lead the service assurance process, ensuring all design, development, testing, and release stages are completed and approved prior to deployment. Lead the Change Advisory Board (CAB) process, ensuring all service design aspects of proposed changes ...