Portsmouth, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
Location: 1 day a week onsite (Portsmouth), will alter to Fareham at some point this year), rest of time work at home. Due to SLA’s candidates will need to be a max 30-35 mile radius from Portsmouth/Fareham area. Hours: flexible 0800-1800 hrs range Monday to more »
Oxfordshire, England, United Kingdom Hybrid / WFH Options
Humand Talent
this Delivery Manager role? · Over 5 years of experience in managing a team. · Experience developing processes within a quality management system. · Ability to develop SLA KPI and OKR. · A technical understanding at a high level for software and hardware. · Good interpersonal and communication skills. What’s in it for you more »
Walton-On-Thames, Surrey, South East, United Kingdom Hybrid / WFH Options
1st Executive Limited
implementation of European-wide sourcing strategies Identify, lead and collaborate with in-country teams for local sourcing projects Manage strategic suppliers by monitoring performance, SLA's and continuous improvement activities where required across your portfolio Own contract information, KPI indicator data and approvals for your categories, providing updates annually and more »
Portsmouth, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of Portsmouth. Due to the nature of the end client, there is a requirement for financial more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of Portsmouth. Due to the nature of the end client, there is a requirement for financial more »
South East London, London, United Kingdom Hybrid / WFH Options
Brook Street UK
against the CRM Salesforce, and ensure seamless data integration and assignment to the Sales Reps. Main Responsibilities: Coordinate with agencies/software to ensure SLA compliance for Leads. Implement validation processes for Leads in Salesforce. Upload and assign new Leads with the internal systems team. Manage and monitor Lead data more »
Chigwell, Essex, South East, United Kingdom Hybrid / WFH Options
NMS Recruit
Schedule and monitor program activities to ensure timely completion, including follow-ups with external suppliers. Ensure services meet quality and profitability standards as per SLA agreements. Follow specified systems, processes, and methodologies for effective service delivery monitoring, control, and support. Assist in providing business reports as necessary. Attend Client Servicemore »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
identifi Global Resources
or in person. Accurately and efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and problem management where required. Assist with the administrative tasks more »
Portsmouth, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
a blue chip organisation in Portsmouth on a permanent basis. This Role will be site based, with occasional shifts based remotely. Due to company SLA's, candidates must live within one hour travel time of Portsmouth. Due to the nature of the end client, there is a requirement for financial more »
Banbury, England, United Kingdom Hybrid / WFH Options
Propel
customers informed of status and progress in line with SLAs. · Review ticket queues to ensure Service Desk tickets are updated and resolved within defined SLA, aiming to avoid SLA failures. · Create and maintain knowledge articles and other documentation/procedures. · Coach and mentor other members of the team. · Support Servicemore »
Epsom, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
5+ years' experience in a 2nd line position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's are met to ensure 'business as usual' for all customers. Hold industry qualification ideally either Microsoft or Networking focussed Full driving license The 2nd more »
Fareham, Hampshire, United Kingdom Hybrid / WFH Options
Copello
the performance and management of IP networks, and the management of Sub-contractors and Third-party network providers.Duties will include:Verifying performance to agreed SLA’sTimely escalation of issues and inaction to the Technical Services AuthorityOccasional site visits to inspect Network installation and liaison with end userOccasional site visits to more »
Reading, England, United Kingdom Hybrid / WFH Options
Project People
inventory data. Work closely with the PC/SWCs to maintain stock levels, including stock in field with local facilities and ensure compliance to SLA’s. Ensure supplier & PC/SWC audits are conducted in line with the MBNL policy and that the PC/SWCs are adhering to processes more »
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
teams and our suppliers to enable the successful fulfilment of service requests; ensure they are delivered to a high standard and within the agreed SLA's and timescales, to achieve high levels of customer satisfaction. You will own any escalations through to resolution and flag any risks to the delivery more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
In Technology Group
mainly in the education sector. Responsibilities: Provide support to customers (ticketing systems, helpdesk,, email, telephone) Manage independent workload to ensure customers receive timely support & SLA targets are met Contribute to the development of company solutions Maintenance of company documentation Requirements: Active Directory/Group Policy- on prem technologies Microsoft Systems more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
In Technology Group
mainly in the education sector. Responsibilities: Provide support to customers (ticketing systems, helpdesk,, email, telephone) Manage independent workload to ensure customers receive timely support & SLA targets are met Contribute to the development of company solutions Maintenance of company documentation Requirements: Active Directory/Group Policy- on prem technologies Microsoft Systems more »
Reading (Hybrid), United Kingdom Hybrid / WFH Options
NHS South Central and West Commissioning Support Unit
SCW.) The successful applicant will be providing 2nd line support to users of the NHS SCW's IT systems within the ServiceLevelAgreement (SLA) timescales and requirements. They will also be configuring, installing and maintaining a wide-range of IT equipment including desktop hardware, software, peripherals, printers, network switches more »
Farnborough, Hampshire, South East Hybrid / WFH Options
Leidos
significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI's and SLA's. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to projects more »
Oxford, Oxfordshire, South East Hybrid / WFH Options
Capita
a SMART Hands working process '€¢Self-Management with Good Organisational Skills. '€¢Ability to follow remote advanced technical instruction '€¢Able to work to KPIs and SLA's About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation more »