6 of 6 Senior Service Manager Jobs in the South East

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … with the Deloitte Technology and Integrity strategies. Advise on the development to the assessment criteria at the start of each assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to … should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT … with the Deloitte Technology and Integrity strategies. Advise on the development to the assessment criteria at the start of each assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to … should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage More ❯

Penta Consulting are a technology service provider and leading outsourced partner helping to deliver professional and managed solutions across EMEA. Are you driven by solving complex challenges and supporting high-value customers? Do you excel in fast-paced environments and know how to turn problems into solutions? Join our client, where you’ll be the frontline of expert support … Support to key accounts and, where applicable, through the Assistance Centre. Own the resolution process for critical issues, ensuring follow-up and closure for our most strategic customers. Monitor service request queues using standard tools, ensuring cases are addressed and progressed efficiently. Act as a key liaison between internal teams and customers, coordinating efforts to drive resolution. Maintain strong … and collaboration tools. Support root cause and operational analysis alongside Engineers. Generate regular reports, track SLAs , and analyze performance trends to drive continuous improvement. Participate in and support customer service reviews to strengthen partnership and trust. Who You Are: Experienced in incident management (5+ years), especially in enterprise environments. Familiar with ITIL v4 frameworks (certification is a plus). More ❯

Senior Category Manager - IT & Technology | £80,000 to £95,000 | 12% Cash allowance | 10% bonus | healthcare | 10% non contribution pension | PLUS Final salary pension | + many more benefits | Central London - Flexible working range to suit | Global Financial Services business A brand new role working for a highly reputable, interesting and unique financial services business who operate across UK … including year on year annualised savings Develop group wide category plans and strategies to ensure alignment for the group, leveraging suppliers to support local offices Engage, manage and influence senior stakeholders from Director to Board level to ensure buy-in, utilising strong market knowledge Build relationships with key stakeholders to ensure a rounded knowledge of a suppliers performance Monitor … model by living company values, consistently delivering to the high standards expected, promoting procurement through relationships On top over delivering strategic projects, ensure the business is getting the best service in line with cost efficiency Experience and requirements: Deep technical category experience within Technology & IT Ideally Financial or Professional Services industry experience, but not essential Previous experience working on More ❯

Role: Strategy Senior Manager - Consumer Goods & Services Location: London Career Level: Senior Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse … training curriculum that helps you continuously upskill yourself as the world changes A culture that encourages innovation, collaboration, enterprise, and a lot of fun! As a Consumer Goods Strategy Senior Manager, you will: Develop and drive high-impact, strategic insights that solve complex business challenges for clients in the Consumer Goods sector. Lead and manage multidisciplinary project teams … Consumer Goods categories. Leverage deep industry knowledge and market trends to shape client strategies, ensuring long-term business success. Cultivate strong client relationships, acting as a trusted advisor to senior executives, guiding them through pivotal decision-making processes. Drive business development by identifying growth opportunities, contributing to sales efforts, and actively building and managing a strong sales pipeline. Collaborate More ❯

Job Title Sr. Sourcing Manager - Software and Cloud Services Job Description Lead sourcing activities across the AWS Cloudification partnership and the Enterprise Informatics software business, including vendor engagement, cross-functional coordination, and cost optimization, leveraging your expertise in Cloud and Software. Your role: Develop and execute strategic sourcing plans for cloud services, software, and AWS credit utilization, ensuring cost … are fluent in English (additional languages are a plus), and capable of driving cost optimization strategies in a cloud and informatics environment. You have a solid understanding of cloud service offerings, pricing models, and enterprise agreements, with the ability to manage vendor negotiations and maximize partnership value. How we work together We believe that we are better together than More ❯