2 of 2 Remote Sentiment Analysis Jobs in the South East

testing strategies, and technical direction, including Generative AI solutions involving RAG and prompt engineering. Maintaining documentation and Agile project processes. Assisting with new feature development in sentiment analysis, data ingestion, and synthetic audience creation. As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who More ❯

and natural language processing techniques to both structured and unstructured data sources. Monitor key CX metrics (NPS, CSAT, conversion rates) to identify emerging trends, opportunities, and risks. Conduct exploratory analysis to uncover customer pain points and behavioural patterns. Translate data into actionable insights that influence decisions across Finance, Operations, Sales, and Marketing. Support the testing, piloting, and scaling of … AI-driven tools like sentiment analysis, predictive models, and smart feedback systems. Make insights accessible to non-technical stakeholders through clear storytelling and impactful data visualisations. Champion best practices in customer insights and contribute to the ongoing development of the global Voice of Customer programme. About You We're looking for someone who brings: A degree More ❯