2 of 2 Service Desk Administrator Jobs in the South East

Service Desk Administrator

Hiring Organisation
Roc Technologies
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent
Service Desk Administrator Were looking for a Service Desk Administrator to support high-quality service delivery across our network, infrastructure, and cabling teams. This is a key operational role, acting as the first point of contact for end users and ensuring ServiceNow tickets … logged, managed, and resolved efficiently within agreed SLAs. Working closely with the Service Manager and Site Lead, youll help keep daily service operations running smoothly, providing clear communication, accurate documentation, performance monitoring, and proactive support to engineers and technicians. If you are highly organised, customer-focused, and comfortable ...

Service Desk Administrator

Hiring Organisation
Reed
Location
Andover, Hampshire, England, United Kingdom
Employment Type
Temporary
Salary
£14.50 - £15.00 per hour, Inc benefits
Service Desk Administrator (Temporary) Location: Andover Salary: £14.50 – £15 per hour Job Type: Temporary Working Hours: Monday to Friday, 8:30am – 5:00pm Working Arrangement: Fully office-based About the Role We are currently recruiting for a Service Desk Administrator with a passion … working in a fast-paced environment. Key Responsibilities Receive incoming calls from customers reporting faults or requesting support Accurately record details using the service management system Provide first-line troubleshooting to gather key technical information Manage call responses, including telephone support and scheduling engineer appointments Arrange preventative maintenance visits ...