London, South East, England, United Kingdom Hybrid / WFH Options
People First
employee, and interacting with external suppliers Your New Salary: Highly competitive depending on experience Job status: Permanent, office based with 4 days WFH allowance per month Location: Central London ServiceDeskAdministrator - Summary: The ServiceDeskAdministrator is responsible for internally supporting approximately 100 staff, and interacting with external suppliers and inspector companies. Facilitating … helpdesk and desktop support functions, incident & change management, problem solving, documentation and housekeeping activities. You should be comfortable making configuration changes and clearly document and follow change control procedures. ServiceDeskAdministrator - What You'll be Doing: To provide 1st & 2nd line IT support to UK office’s user community. Respond and answer all servicedesk … manor and follow HQ procedures and processes. Respond to and manage requests from HQ Beijing. Process IT invoices monthly, on time and within the due date. Manage the UK Service Desk. You will not only participate in service request, incidents, problems and change requests but triage requests from users and assign work when required. Responsible for configuring & maintaining More ❯
ServiceDeskAdministrator Annual Salary: £28,000 - £32,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable ServiceDeskAdministrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical issues efficiently and effectively. The successful … candidate will have a strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with the field service team to ensure smooth operations. Log service calls and assign them to field-based … engineers. Manage the stock of parts for the field service team, including ordering and returns. Place orders with a range of suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily serviceMore ❯
Ponders End, Enfield, Middlesex, England, United Kingdom
Reed
ServiceDeskAdministrator Annual Salary: £28,000 - £32,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable ServiceDeskAdministrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical issues efficiently and effectively. The successful … candidate will have a strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with the field service team to ensure smooth operations. Log service calls and assign them to field-based … engineers. Manage the stock of parts for the field service team, including ordering and returns. Place orders with a range of suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily serviceMore ❯