1 to 25 of 38 Remote/Hybrid ServiceNow Jobs in the South East

ServiceNow HRSD Solution Architect 6 Months £650 - £750/Day Inside IR35 Remote We are seeking a ServiceNow HRSD Solution Architect our Government client on a remote basis. The ServiceNow HRSD Solution Architect role will be an initial 6 month contract paying between £650 - £750/Day Inside IR35. This … role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Role Profile: The ServiceNow HRSD Solution Architect is responsible for leading the transformation of an existing HR Service Delivery implementation towards a scalable, maintainable, and ServiceNow best practice aligned operating ...

scale or multinational SAP environments. SAP Basis concepts and architecture. IDocs, RFCs and PI integration. SAP background jobs, BW process chains and batch dependencies. ServiceNow or a comparable ITSM platform. ITIL certification. Experience working with third-party SAP AMS providers. What you'll get in return You'll receive £644.91 ...

administration Experience with Intune or SCCM for device management Networking fundamentals (DHCP, DNS, TCP/IP, VPN, Wi-Fi) Experience with a ticketing platform (ServiceNow, Jira Service Management or similar) Clear communication and a customer-first approach If the role sounds of interest, please feel free to reach ...

call environment Desirable VMware/virtualisation Enterprise storage/SAN Backup, replication and disaster recovery Networking and firewall technologies ITSM platforms such as ServiceNow or Autotask Hosted datacentre or multi-client environments ITIL/service management processes Infrastructure monitoring and alerting tools Microsoft 365, SharePoint or Power Automate Immediate start ...

major supplier onboarding and data transformation programme. The opportunity You'll lead the delivery of a new supplier data collection solution built on ServiceNow, replacing existing manual vendor onboarding processes across SAP and Oracle environments. The programme will introduce supplier self-registration, automated bank validation and real-time ERP synchronisation ...

Hands-on expertise with Microsoft Intune and Microsoft System Center Configuration Manager (SCCM - servers only). Experience utilizing Tanium for vulnerability remediation. Proficiency with ServiceNow for IT service management. Experience with Microsoft Print Management (SmartPrint) and Xerox Workplace Suite. Strong problem-solving skills and the ability to manage deployments across ...

organisation. Proven ability to lead incident response and make clear, prioritised decisions in high-impact situations. Experience using IT service management tools such as ServiceNow or Jira. Experience of on-call working, ideally including Duty Management responsibilities. Clear written and verbal communication skills, including reporting for senior leaders and working ...

ServiceNow Software Engineer - Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through … platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. Technical aptitude. A good working understanding ...

platforms. In this role delivering exceptional customer service is a must, you will manage incidents against defined SLAs, and help triage IT issues. Using ServiceNOW you will work alongside the 2 line team, proactively monitor systems, servers, and daily IT administration. You will also: Install, configure, and test hardware ...

platforms. In this role delivering exceptional customer service is a must, you will manage incidents against defined SLAs, and help triage IT issues. Using ServiceNOW you will work alongside the 2nd line team, proactively monitor systems, servers, and daily IT administration. You will also: Install, configure, and test hardware ...

work - no sponsorship Nice-to-Have Lean Six Sigma Yellow Belt BCS/IIBA analysis certification Automation exposure - Power Automate, UiPath, Blue Prism, ServiceNow, Alteryx KPI/SLA/performance indicator understanding Experience supporting digital or automation initiatives Benefits £37,000 - £54,600 Hybrid - 1 day/week on-site ...

basis to customers Great working experience of Agile, SDLC and DevOps practices to effectively fulfil the role Experience in modern release management tooling e.g. ServiceNow, BMC Managing multiple and varied internal stakeholders and customers and cross-functional teams Contributions into wider organisational practice improvement and evolution Knowledge and passion ...

service transformation Improve service management across incident, problem, change, release and service desk Support self-service, automation and emerging AI-enabled operations Work across ServiceNow, Microsoft 365, cloud, SaaS and enterprise platforms Influence senior stakeholders across complex organisational boundaries Manage and work with technology suppliers and service partners About … Technology Operations leadership experience Large-scale transformation and change experience Strong ITSM/service management knowledge Experience developing TOMs, strategies and roadmaps Exposure to ServiceNow, cloud, M365 and SaaS environments Strong supplier and senior stakeholder management skills Experience working autonomously in complex organisations Government or wider public sector experience ...

where appropriate 3rd line technical support to Aristocrat users across office, remote, and hybrid working environments. Respond to incidents and service requests via ServiceNow, video call/phone, email, remote support tools, and walk-up support channels. Fix and resolve issues relating to Windows, macOS, Microsoft 365, mobile devices, printers … switching, and firewall concepts. Experience supporting laptops, desktops, mobile devices, printers, meeting rooms, AV equipment, and workplace technology. Experience using ITSM tools such as ServiceNow or similar ticketing platforms. Ability to build and maintain high-quality documentation, including help center content, support processes, technical guides, audit records, and operational procedures. ...

Wide Hybrid | Permanent | £85,000-£100,000 + Bonus + Benefits Most ServiceNow hiring focuses on the platform. This role is different. We're looking for someone who understands how customer service organisations actually work. Someone who can walk into a business, understand the challenges their customer-facing teams … experiencing, and help design a better way of operating. ServiceNow may be the technology, but the real focus is on customer transformation. Working with a major transformation consultancy, you'll help clients rethink how they manage customer interactions, case handling, service delivery and operational performance, whilst shaping how ServiceNow supports ...

platform configuration. Monitor CyberArk platform health, investigate recurring incidents and contribute to root cause analysis. Manage incidents, service requests, problems and changes through ServiceNow in accordance with ITIL processes. Support vulnerability remediation, security patching, platform upgrades and production releases. Collaborate with third-line engineering, infrastructure, application and security teams … investigating and resolving L2 incidents rather than solely processing access requests. Strong knowledge of Active Directory, LDAP and privileged access management principles. Experience using ServiceNow or a comparable IT service management platform. Understanding of incident, problem, change and vulnerability management processes. Experience supporting production environments, including patching, upgrades and release ...

platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. Technical aptitude. A good working understanding … Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through ...

platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. Technical aptitude. A good working understanding … Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through ...

platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. Technical aptitude. A good working understanding … Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through ...

platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. Technical aptitude. A good working understanding … Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through ...

platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. Technical aptitude. A good working understanding … Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through ...

platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. Technical aptitude. A good working understanding … Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through ...

platform. Essential experience Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow automation and custom fields. Technical aptitude. A good working understanding … Zoho Because the role is niche, we expect strong applicants to come from other backgrounds. We would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through ...

seeking an experienced ServiceNow HRSD Solution Architect for a public sector transformation programme. You will assess and optimise an existing HRSD platform, reduce technical debt and customisations, drive out-of-the-box (OOTB) adoption, and define a scalable target architecture and transformation roadmap. Key requirements: Extensive ServiceNow HRSD architecture experience. ...

keep them informed so they never need to chase, and follow up to confirm issues are fixed Resolve incidents and requests within SLA through ServiceNow remotely first, with a focus on first-time resolution (FTR) Record tickets accurately against the Business Service Service Offering CI model, and escalate with … cause of repeat issues and fix them for good, contributing to Problem Management and improvement sprints Shift work left: write and maintain clear ServiceNow knowledge articles and how-to guides, and turn recurring requests into self-service or automation Use data ticket trends, device health and colleague feedback to suggest ...