Desktop Support
- Hiring Organisation
- GCS
- Location
- Milton Keynes, Buckinghamshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £100 - £120/day
Line, FCR, and 2nd Line engineers, with opportunities to learn from more experienced colleagues. We're looking for someone with a positive attitude, good communication skills, and a genuine interest in IT who can provide excellent customer service while developing their technical abilities. Key Responsibilities Answering incoming support calls … resolved issues Essential Requirements Basic understanding of IT fundamentals (Windows OS, Office 365, email systems) Excellent telephone manner and customer service skills Strong communication skills with the ability to explain technical concepts to non-technical users Patient and empathetic approach when dealing with frustrated users Good organisational skills ...