Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Anson Mccade
and service desk workflows, enforcing SLAs and KPIs • Drive automation through ITSM tooling and continuous improvement initiatives • Represent the team in Change Advisory Boards and incident escalation reviews • Coordinate software release and patch management cycles • Track performance metrics, write management reports, and participate in recruitment and staff development Key Skills & Expertise • Proven experience in IT support and infrastructure environments … reviews • Strong documentation, reporting, and people-management skills Desirable Skills • SharePoint, Windows 10, MDM, Linux, or DII/PDR background • Experience with SCOM or SQL-based reporting • Exposure to softwaredeployment or endpoint management The Package • Up to £48,000 base salary • SIS performance bonus - up to 5% • Enhanced pension scheme - up to 10% matched • 26 days annual More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Oxford University Press
as a champion for best practices and work to help teams continuously improve their architectural approaches and DevOps processes. The role will have hands on experience of programming languages, software frameworks, hosting and cloud services and varied delivery methodologies such as Scrum, Kanban and Scaled Agile. Please refer to the enclosed job description for the detailed key accountabilities in … with an emphasis on the use of digital technology. Agile development experience including Test Driven and Behaviour Driven Development. Experience in DevOps, including test automation and continuous integration/deployment experience. Experience in softwaredeployment using software containers and platforms, e.g. Docker, Kubernetes. Experience/Knowledge in AI and Machine Learning Strong UX experience/awareness More ❯
management of a similar team size • Experience of conducting 1-1’s, team development and cross team training. • Knowledge of IT systems and applications • Experience in the use of softwaredeployment tools e.g. SCCM, Active Directory • Knowledge of IT security and data protection • Excellent communication and interpersonal skills • Problem-solving and decision-making skills • Ability to explain technical More ❯