2 of 2 Remote Support Manager Jobs in the South East

Application Support Manager - Investment Banking - London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing business-critical … service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge. Our client, a leading global investment bank, is seeking an Application Support Manager to oversee mission-critical applications across their front-to-back office operations. You will manage a skilled support team, ensure SLA compliance, and act as the … escalation point for major incidents, while contributing to the bank's wider technology strategy. In this role, you'll oversee day-to-day support operations, allocate resources to BAU and project needs, and manage stakeholder communications during high-impact events. You'll work closely with development, product, and project teams to ensure smooth transitions from delivery into production support More ❯

unlock people's potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. Your Mission Reporting directly to the Senior Manager, Support Services, you will be responsible for delivering excellent support to our customers both in terms of speed and quality. You are a dynamic leader who can … team to deliver high performance consistently. You are detail and data oriented and are constantly looking for ways to hit and exceed our performance targets. You've managed a Support/Success team before, working closely at the intersection of customer support or success, product and knowledge management to help our customers get the answers in a quick … against outstanding results for our key performance indicators including but not limited to resolution times and CSAT Transform the team to enable future strategies including providing client value-based support and expanding the scope of the team Enable the team's expansion in line with the company's global expansion strategy - help build and manage a multi-country support More ❯