2 of 2 Remote/Hybrid Support Team Leader Jobs in the South East

environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand. The Role Reporting to the Senior Global Technical Support Manager, the Team Lead, Technical Support is responsible for the day-to-day direction, performance, and delivery of the EMEA Global Technical … Support Team. This hybrid role combines hands-on support for complex customer issues with operational leadership to deliver consistent, high-quality service and meet team objectives. In this role, you will have the opportunity to: Lead and support the EMEA technical support ...

private sectors. Job Description 7 Month Contract With A Local Authority Job Purpose The Senior Systems Support Analyst/Team Leader serves as the highest technical escalation point within the Service Desk, leading the investigation and resolution of complex and business-critical IT incidents. … with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post holder ensures the delivery of reliable, high-quality IT support services. Key Responsibilities Act as the senior technical escalation point for complex and high-priority IT incidents. Lead technical investigations and coordinate service restoration ...