Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Critical Selection Limited
Job Title: Retailer Services, Credit Control and Sales SupportTeamLeader Company Overview Leading Bank Owned Vehicle Finance provider. Hybrid role 3 days/week office. PURPOSE SUMMARY: Responsible for leading a team of Retailer and Sales Support Specialists ensuring our … customers experience is market leading. The team is made up of 14. The role holder will be responsible for leading and developing a team of Retailer Services, Credit Control and Sales Support Specialists to deliver best in class service and achieve Customer/Retailer … finance activities. Through day to day actions ensure compliance of all regulatory requirements and industry standards. Also responsible for building efficient, scalable processes. Support training needs and ensure business transactions are frictionless and have the right pace to aid business growth. PRINCIPAL ACCOUNTABILITIES Managing and supportMore ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Novatech Ltd
you've got the supervisory skills to match, then this is your perfect role! About the role: We are looking for a dynamic Support Services Supervisor to join our team in this brand-new role. Reporting to the Support Services Manager, you will lead … our Sales Support and Tech Support teams (six people in total) and ensure the wider team, including Customer Services and Inbound Sales, works cohesively to consistently deliver outstanding service across all customer support functions. You will be dealing with predominantly Business to … Business (B2B) customers, but will also support retail customers (B2C) too. As a supervisor, you'll get to really enjoy the people management aspect of the role, acting as a coach, mentor, and motivator to guide your team towards success. You'll keep operations running smoothly More ❯
london, south east england, United Kingdom Hybrid / WFH Options
DGH Recruitment
A fantastic opportunity has arisen for a IT SupportTeamLead (Law Firm) to join our London based global law firm on a permanent basis. **Experience working for a law firm is essential** Key Responsibilities Manage the User Supportteam using the … Service Management toolset and provides accurate reporting on performance Coaching and mentoring the team to ensure that personal development, service standards and are being consistently applied Direct, motivate, delegate, and empower staff in the successful performance of their tasks and responsibilities while encouraging innovation Actively identify problems and … look to address these with the respective team Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. Take accountability for service delivery performance, meeting customer expectations Liaise with other internal supportMore ❯
london, south east england, United Kingdom Hybrid / WFH Options
Vertus Partners
One of our clients, a reputable name in the buy-side space, is looking to hire an Application SupportTeamLead to provide technical support on several in-house built applications and investment vendor platforms across a fast-paced and demanding user base. This … role is a mixture of hands-on support, project delivery and team leadership. You will be expected to actively support and run major incidents as and when they occur as well as play an influential role when it comes to strategic project work that … proactively and methodically managing communications and resolutions). To be right for this role, you must have a background in the following: Application Support experience across both in-house built (ideally C# .Net) trading systems and vendor applications. Team leadership experience – the ability to people manage More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Miryco Consultants Ltd
Manager. The role will take on production ownership of a wide ranging and complex set of applications and processes. Managing and leading a team of technical support staff who support both in-house and vendor SaaS applications. Responsibilities: Responsible for running the IT operations More ❯