1 to 25 of 43 WFM Jobs in the South East

Position: Workforce Management (WFM) & QA Expert 💵Salary: up to £100,000 🌍Location: Hybrid in London, UK Are you a workforce management & QA expert with experience overhauling & designing WFM processes on a global enterprise scale? We are seeking a WFM & QA expert with a strong background full sales cycle management who can strategically drive new business. You will be joining a … organization who are currently investing heavily in overhauling their WFM processes to become AI-native and optimized for performance, productivity, and employee engagement. What do you need? Expertise in workforce management strategy, across platforms like NICE, Genesys, Verint, Alvaria, Assembled, Playvoc, Calabrio, injixo, CommunityWFM, Tymeshift, or QStory. Strong change management, senior stakeholder management, collaboration, and communication skills. Proficiency in data … with tools like BI, SQL, and Excel. What’s in it for you? Competitive compensation and a full benefits package. The opportunity to own the design and implementation of WFM systems end-to-end, developing and driving the project forward from start to finish. The chance to join a highly reputable global company with an excellent brand and reputation. Don More ❯

Position: Workforce Management (WFM) & QA Expert 💵Salary: up to £100,000 🌍Location: Hybrid in London, UK Are you a workforce management & QA expert with experience overhauling & designing WFM processes on a global enterprise scale? We are seeking a WFM & QA expert with a strong background full sales cycle management who can strategically drive new business. You will be joining a … organization who are currently investing heavily in overhauling their WFM processes to become AI-native and optimized for performance, productivity, and employee engagement. What do you need? Expertise in workforce management strategy, across platforms like NICE, Genesys, Verint, Alvaria, Assembled, Playvoc, Calabrio, injixo, CommunityWFM, Tymeshift, or QStory. Strong change management, senior stakeholder management, collaboration, and communication skills. Proficiency in data … with tools like BI, SQL, and Excel. What’s in it for you? Competitive compensation and a full benefits package. The opportunity to own the design and implementation of WFM systems end-to-end, developing and driving the project forward from start to finish. The chance to join a highly reputable global company with an excellent brand and reputation. Don More ❯

planning phases of the transformation. The successful candidate will leverage their strategic insight and analytical expertise to help drive improvements across HR systems, including HRIS, Payroll, and Workforce Management (WFM), ensuring a seamless transition to any new system. Key Responsibilities: Lead business analysis efforts to identify, document, and translate requirements for a large-scale HRIS transformation. Collaborate with stakeholders across … HR, Payroll, and WFM teams to gather insights and ensure alignment across processes and system needs. Conduct and support system discovery and transition planning, ensuring robust alignment of all stages of delivery. Provide structured analysis and recommendations to simplify complex HRIS challenges into clear, actionable plans. Act as a subject matter expert, offering strategic advice for system optimisation and process … minimal disruption during transition phases. Assist in developing robust operating models to support the new HRIS infrastructure. Key Skills and Experience: Extensive knowledge of HR, Payroll, and Workforce Management (WFM) systems. Proven experience leading HRIS change and transformation projects. Analytical mindset with a structured and detail-oriented approach to problem-solving. Skilled at distilling complexity into actionable plans and communicating More ❯

support operational decision-making. Assist with the development and enhancement of resource management systems and processes. Suitable candidate for the Resource Manager vacancy: Demonstrable experience in a resource planning, workforce management or operational resourcing role within a technical, engineering or professional services environment. Excellent stakeholder management and organisational skills, with the ability to influence at all levels. Strong analytical and More ❯

support operational decision-making. Assist with the development and enhancement of resource management systems and processes. Suitable candidate for the Resource Manager vacancy: Demonstrable experience in a resource planning, workforce management or operational resourcing role within a technical, engineering or professional services environment. Excellent stakeholder management and organisational skills, with the ability to influence at all levels. Strong analytical and More ❯

Reporting Operational Support & Communication Compliance and Security Retail Operations Lead key skills and experience: Retail Technology: Experience using various digital platforms in a retail operation setting, including POS systems, workforce management, inventory, and compliance tools. Tech-Savvy: Proficient in Microsoft 365 (Excel, PowerPoint, Word, Outlook, Power BI). Organised & Efficient: Strong organisational skills with the ability to manage multiple tasks More ❯

leading force in its chosen areas of business and it works with clients who vary from owner-managed businesses to large multinational operations and publicly owned organisations. Payroll and Workforce Management (PWFM) is a growth area for Deloitte, supporting clients with the digitisation and transformation of their payroll and workforce management functions. Our team includes a variety of professionals ranging … project managers, collaborating to deliver exceptional services to our clients. Over the past year, our team have been involved in a wide variety of projects - examples include: Payroll and workforce management review and future state strategy design Technology implementations for large multinational companies Reviewed and optimised a clients existing technology landscape Project management of an outsourced payroll roll-out for … to create relationships and work with all of the major technology platforms supporting UK and global businesses. We have an exciting opportunity to support with the development of our workforce management technology practice and lead the delivery of exciting UKG implementations and advisory projects. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for More ❯

The ideal candidate will have deep knowledge of both Workday and UKG including workforce scheduling, time tracking, and compliance requirements, ensuring seamless integration and operational efficiency across HR and workforce management platforms. Key Responsibilities: Workday System Administration Serve as the Internal Subject Matter Expert Act as the primary point of contact for all Workday-related inquiries and support across the More ❯

The ideal candidate will have deep knowledge of both Workday and UKG including workforce scheduling, time tracking, and compliance requirements, ensuring seamless integration and operational efficiency across HR and workforce management platforms. Key Responsibilities: Workday System Administration Serve as the Internal Subject Matter Expert Act as the primary point of contact for all Workday-related inquiries and support across the More ❯

The ideal candidate will have deep knowledge of both Workday and UKG including workforce scheduling, time tracking, and compliance requirements, ensuring seamless integration and operational efficiency across HR and workforce management platforms. Key Responsibilities: Workday System Administration Serve as the Internal Subject Matter Expert Act as the primary point of contact for all Workday-related inquiries and support across the More ❯

We are Zellis, a leading provider of AI-enabled HR, Workforce Management and Pay solutions for the UK and Ireland. We help public and private sector organisations elevate how their people experience work, by designing exceptional employee experiences enabling them to unlimit whats next . We are on the hunt for a Content Marketing Manager who can turn powerful storytelling More ❯

paced environment to support the delivery of KPIs The experience and skills you need to become our Resource Planning and Forecasting Analyst: Hands on experience in building and implementing WFM tools ideally Verint/Calabrio Previous experience of mentoring other team members Strong analytical skills with the ability to interpret data quickly and make sound recommendations. Ability to work in More ❯

paced environment to support the delivery of KPIs The experience and skills you need to become our Resource Planning and Forecasting Analyst: Hands on experience in building and implementing WFM tools ideally Verint/Calabrio Previous experience of mentoring other team members Strong analytical skills with the ability to interpret data quickly and make sound recommendations. Ability to work in More ❯

projects. • Work experience with different modules in PoA e.g., Group Tele Control, Automation, system tracing, Symbol Design, and Alarm Configurations. • Experience in integrating PoA with OT applications like AMI, WFM, PI Historian and other corporate application systems. • Capable of providing guidance in defining solution architecture considering integration of PoA with external systems. • Knowledge on PoA cartography for network build. • Good More ❯

projects. • Work experience with different modules in PoA e.g., Group Tele Control, Automation, system tracing, Symbol Design, and Alarm Configurations. • Experience in integrating PoA with OT applications like AMI, WFM, PI Historian and other corporate application systems. • Capable of providing guidance in defining solution architecture considering integration of PoA with external systems. • Knowledge on PoA cartography for network build. • Good More ❯

projects. • Work experience with different modules in PoA e.g., Group Tele Control, Automation, system tracing, Symbol Design, and Alarm Configurations. • Experience in integrating PoA with OT applications like AMI, WFM, PI Historian and other corporate application systems. • Capable of providing guidance in defining solution architecture considering integration of PoA with external systems. • Knowledge on PoA cartography for network build. • Good More ❯

of business strategy to inform dialler planning Willingness to flex working hours to meet operational demands Ability to manage expectations from agents to senior leadership Desirable: Familiarity with Teleopti WFM (Web and Local versions) Experience managing hybrid contact centres (home and office-based) Strong project management skills Why choose Agria Pet: Agria Pet Insurance is one of the UK's More ❯

testing, change management, and user adoption initiatives. Key Skills & Experience: Proven experience as a Salesforce Solution Architect with Field Service implementation expertise. Strong understanding of the utilities domain and workforce management processes. Experience integrating Salesforce with enterprise platforms (ERP, GIS, Asset Management). Salesforce certifications preferred (Field Service Consultant, Application Architect, etc.). Excellent communication and stakeholder management skills. More ❯

testing, change management, and user adoption initiatives. Key Skills & Experience: Proven experience as a Salesforce Solution Architect with Field Service implementation expertise. Strong understanding of the utilities domain and workforce management processes. Experience integrating Salesforce with enterprise platforms (ERP, GIS, Asset Management). Salesforce certifications preferred (Field Service Consultant, Application Architect, etc.). Excellent communication and stakeholder management skills. More ❯

testing, change management, and user adoption initiatives. Key Skills & Experience: Proven experience as a Salesforce Solution Architect with Field Service implementation expertise. Strong understanding of the utilities domain and workforce management processes. Experience integrating Salesforce with enterprise platforms (ERP, GIS, Asset Management). Salesforce certifications preferred (Field Service Consultant, Application Architect, etc.). Excellent communication and stakeholder management skills. More ❯

model while maintaining a strong focus on client experience and operational excellence - You’ll likely have experience in one or more of the following areas: SaaS, particularly HR tech, workforce management, or compliance solutions, HR consultancy, Health & Safety, training, or professional services environments - Experience building or scaling commercial teams within a B2B recurring revenue or service-led model Chief Revenue More ❯

and implementing customer success plans and strategies. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the market share position for workforce management and the position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG More ❯

of the overall success of the company Requirements 5+ years in a quota carrying role, with the demonstrable success of hitting targets by selling complex SaaS(HR Tech or Workforce Management) to C-suite executives in Enterprise A passion and knowledge for Future of Work, Data Analytics, AI, and disruptive technology. A growth mindset. A passion and flair for seeking More ❯

of the overall success of the company Requirements 5+ years in a quota carrying role, with the demonstrable success of hitting targets by selling complex SaaS(HR Tech or Workforce Management) to C-suite executives in Enterprise A passion and knowledge for Future of Work, Data Analytics, AI, and disruptive technology. A growth mindset. A passion and flair for seeking More ❯

of the overall success of the company Requirements 5+ years in a quota carrying role, with the demonstrable success of hitting targets by selling complex SaaS(HR Tech or Workforce Management) to C-suite executives in Enterprise A passion and knowledge for Future of Work, Data Analytics, AI, and disruptive technology. A growth mindset. A passion and flair for seeking More ❯