Customer Service Center Agent
- Hiring Organisation
- Penguin Solutions
- Location
- East Kilbride, Scotland, United Kingdom
Familiarity with ServiceNow and ITIL processes (Incident, Request, Change). Basic scripting experience (PowerShell and Excell for automation) Familiarity with IT cloud platforms (Azure AD, Intune, Endpoint Manager, SCCM, Company portal, Jamf). A good understanding of backups and patching monitoring practices. Ability to use remote support tools ...